
Jay Wolfe Toyota of West County
Ballwin, MO

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Great experience buying a car with Gary Panus! This is one of the best experiences we have had buying a vehicle. Gary was never pushy and helped us find a vehicle that suited our needs. This is one of the best experiences we have had buying a vehicle. Gary was never pushy and helped us find a vehicle that suited our needs. More
Tire Pressure problem solved My tire pressure indicator symbol on the dash warned me of a problem. I made an appointment with Jay Wolfe Toyota. A very slow leak was discovered i My tire pressure indicator symbol on the dash warned me of a problem. I made an appointment with Jay Wolfe Toyota. A very slow leak was discovered in the O rings on 3 tires. It was repaired and I was on my way after only a couple of hours while I relaxed with coffee and a muffin reading in the lounge. More
Onsight great. Online booking not I was very happy with my appointment except that for the second time in a row the service department had no record of my appointment that I booked onl I was very happy with my appointment except that for the second time in a row the service department had no record of my appointment that I booked online, despite having a confirmation number. They took very good care of me but frustrating. More
Buying a new vehicle after ours was totaled. We were pleased with the help we received both in reviewing and choosing a new vehicle but also in understanding the process with an insurance totaled We were pleased with the help we received both in reviewing and choosing a new vehicle but also in understanding the process with an insurance totaled car. Billy was very informative with the financing options. More
Service Advisor Kevin Kettinger was great Besides regular service we had a blue tooth issue that Kevin solved and helped with it's use relating to Apple iPhone. Also service time was short. Besides regular service we had a blue tooth issue that Kevin solved and helped with it's use relating to Apple iPhone. Also service time was short. More
SERVICE ADVISOR ANDREW WAS GREAT AS ALWAYS THE SERVICE WAS GREAT, THE WATING ROOM BISTRO WAS A BONUS, AND ANDREW IS THE REASON I BUY MY CARS HERE. I WILL COME BACK FOR ALL MY CAR NEEDS THE SERVICE WAS GREAT, THE WATING ROOM BISTRO WAS A BONUS, AND ANDREW IS THE REASON I BUY MY CARS HERE. I WILL COME BACK FOR ALL MY CAR NEEDS More
Great service I have scheduled the service beforehand and there were no delays when I arrived. Bill was friendly, gave his suggestions and answered my questions. I' I have scheduled the service beforehand and there were no delays when I arrived. Bill was friendly, gave his suggestions and answered my questions. I've waited in the lounge and it was a nice experience there as well. My car was ready in around an hour as Bill mentioned. This was not my first time here and all of my prior experiences are more or less similar. More
Great experience I bought used Toyota Venza. our salesperson, Mike was very knowledgeable about the Venza. The cafe in the back was a welcomed relief too. Mike and the I bought used Toyota Venza. our salesperson, Mike was very knowledgeable about the Venza. The cafe in the back was a welcomed relief too. Mike and the sales manager went our of their way to help us pic the right car. Plus we have two years of service free. Thanks Jay Wolfe Toyota! More
Great customer service Mr. Ruckman was friendly, professional, and took the time to explain what work was needed and made his recommendations. I didn't feel pressured to agr Mr. Ruckman was friendly, professional, and took the time to explain what work was needed and made his recommendations. I didn't feel pressured to agree to have all of the work he suggested done. It was very clear they were his recommendations, but that the decisions were ultimately mine and he was respectful of that. More
Great service! Flexible scheduling at Wolfe. Courteous service reps. Service usually completed early and for sure always on time. Very pleasant bistro to sit in an Flexible scheduling at Wolfe. Courteous service reps. Service usually completed early and for sure always on time. Very pleasant bistro to sit in and wait, complete with free snacks ! More