Jay Wolfe Toyota of West County

Maurice is awesome I needed to get a new car, and the 4Runner was at the top of my list. I went out to Jay Wolfe, even though there are dealerships closer to me, because I needed to get a new car, and the 4Runner was at the top of my list. I went out to Jay Wolfe, even though there are dealerships closer to me, because it’s an excellent facility with great choices, and mainly because Maurice is the salesman I wanted to work with. I went in not expecting to actually leave with a new car that day, and expected it to take at least a week for them to get done what I wanted. I left there with my new 4Runner that same day, and every staff member I encountered was great. Their bistro is a nice touch, and shows they want you comfortable and taken care of while you wait. My first visit to Jay Wolfe was excellent. More

Great service, as usual. Kyle was my service representative and he did a great job of getting me in quickly. He listened to my concerns and added that to the service ticket. P Kyle was my service representative and he did a great job of getting me in quickly. He listened to my concerns and added that to the service ticket. Plus, the reception area is second to none. More

A Pleasant Wait While full service towards the end of the business day can sometimes take an hour and a half to two hours, Joy Wolfe makes the wait pleasant, with fri While full service towards the end of the business day can sometimes take an hour and a half to two hours, Joy Wolfe makes the wait pleasant, with friendly employees, great food, and a very nice lounge area. I have always had a great experience working with Pam. I noticed a couple small details had been overlooked in my service appointment (unusual for Jay Wolfe!), contacted her, immediately heard back, and came back in the next afternoon for a 10 minute turnaround. No hassle. More

DJ is the best! DJ is great. Very patient while we decided what we wanted. Other salesmen need to take notes. I will definitely send people his way if they are lookin DJ is great. Very patient while we decided what we wanted. Other salesmen need to take notes. I will definitely send people his way if they are looking for a new or used car. More

Good Service No issues, about an hour for regular scheduled service, oil change, rotate tires, balance... good ride no complaints from me. The waiting room is very No issues, about an hour for regular scheduled service, oil change, rotate tires, balance... good ride no complaints from me. The waiting room is very nice, very comfortable, very crowded, has food and coffee and cold like a showroom floor today, the words inviting warm and intimate have long been replaced with cold, sharp, and stark...a form of comfort not comfortable for me. It's not like there's any choice in the industry of jelly bean vehicles today, every place looks alike, too? More

Pleasant, efficient service Great job, Wolfe Team! We appreciate the time you take to explain the services and listen to our needs, Really an exemplary experience. Thanks again. Great job, Wolfe Team! We appreciate the time you take to explain the services and listen to our needs, Really an exemplary experience. Thanks again. I worked with several people in service - all lovely and helpful More

time senistive I use your online scheduling tool, and choose the 1st or 2nd time slot every time. These times are beneficial so I can make it to work on time. The CS I use your online scheduling tool, and choose the 1st or 2nd time slot every time. These times are beneficial so I can make it to work on time. The CS is great, the lounge is great, taking 75 minutes for an oil change with a scheduled appointment is not great. I can go to Jiffy Lube and be done in 20 minutes. This is not a fluke, all 4 of my scheduled services took very long. How do you get behind in service when I have the 7:00 or 7:30am time slot? The amount of time to complete the service should be looked into. More

excellent great service and everyone was very friendly. Mark was excellent as a service agent. He did a great job. Work was completed in less than an hour. great service and everyone was very friendly. Mark was excellent as a service agent. He did a great job. Work was completed in less than an hour. More

State Inspection This went well, figuring it would pass emissions test since the car is only 4 years old with very low mileage. Thanks to Mark for great service. This went well, figuring it would pass emissions test since the car is only 4 years old with very low mileage. Thanks to Mark for great service. More

Oil Filter/Tire rotation Great service. Service people knowledgeable on what is needed or not needed. Wont push you into buying service you don't need at the time. Awesome w Great service. Service people knowledgeable on what is needed or not needed. Wont push you into buying service you don't need at the time. Awesome wait area, More