
Jay Wolfe Toyota of West County
Ballwin, MO

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Great and fast experience How can you complain with Starbucks coffee, food, a massage chair and fast friendly service. I was in and out quickly and everyone was super friendly How can you complain with Starbucks coffee, food, a massage chair and fast friendly service. I was in and out quickly and everyone was super friendly. More
New Car Purchase This was an excellent car buying experience. It had been a long time since I’d bought a new car. The team from the salesman (Maurice Bembry) to the fi This was an excellent car buying experience. It had been a long time since I’d bought a new car. The team from the salesman (Maurice Bembry) to the finance manager (Omar) made it seamless. More
Possible new car purchase Thank you, Jim Bischoff. We appreciate how patient and courteous he was in answering our questions and helping us learn about the vehicle in which we Thank you, Jim Bischoff. We appreciate how patient and courteous he was in answering our questions and helping us learn about the vehicle in which we had expressed an interest. We got a chance to drive a potential vehicle. He took the time to go over all the various systems on the car. We made a decision to buy and requested the possiblility of a trade in. We had an upcoming appointment and he worked efficiently to meet our time limitations. We put down a payment to hold the car until the next day. When we arrived the car was ready to go and we completed the paperwork. Mike did a good job of explaining the finanancing and warrantly aspects of the purchase. Jim went out with us to the car to go over the dashboard etc with us, plus helping us to set up our bluetooth. He thanked us and offered any assistance in the future. Great job overall. More
Outstanding Service The level of customer service I received was outstanding. I wanted to surprise my sister-in-law by getting her service completed while she was out of The level of customer service I received was outstanding. I wanted to surprise my sister-in-law by getting her service completed while she was out of town. Not only was service well completed, but they worked her car in for a complete detailed cleaning. I am not exaggerating when I say that the car looked brand new!!! It was the best detailing that I have ever had done. My sister-in-law was thrilled. Thank you Bill and crew!! More
Toyota Service My windshield was replaced due to cracking from hail damage. It required recalibration of the rear view camera. I had to bring the car back to have th My windshield was replaced due to cracking from hail damage. It required recalibration of the rear view camera. I had to bring the car back to have the rear view mirror fixed because it was not properly installed on the windshield. On both visits I received a free loaner vehicle. More
Service I love the service department. I also love Will Rogers. He educated me in the fine points of the phone/navigation system and the radio. Things that we I love the service department. I also love Will Rogers. He educated me in the fine points of the phone/navigation system and the radio. Things that were not done at the time I leased the car. He gave me his card in case I needed anything else. Thanks, Will! Also the lady at the reception desk is terrific! More
Great service Jay Wolfe offers excellent service-easy to schedule on line, confirmed with an e-mail or text. Service advisor was kind and engaging and my car was re Jay Wolfe offers excellent service-easy to schedule on line, confirmed with an e-mail or text. Service advisor was kind and engaging and my car was ready exactly when he said it would be. More
Vehicle Inspection I just needed a new state inspection completed for my vehicle to renew my registration. Everyone was friendly & service completed quickly. I am very h I just needed a new state inspection completed for my vehicle to renew my registration. Everyone was friendly & service completed quickly. I am very happy with service. More
A+ for Walt Worked with Walt. He did a thorough job overseeing the whole process and was great to work with. Much better experience than Seeger Toyota. Would reco Worked with Walt. He did a thorough job overseeing the whole process and was great to work with. Much better experience than Seeger Toyota. Would recommend to others. More