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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

July 07, 2019

Great and fast experience How can you complain with Starbucks coffee, food, a massage chair and fast friendly service. I was in and out quickly and everyone was super friendly More

by L.K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Jul 07, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your positive review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

July 06, 2019

New Car Purchase This was an excellent car buying experience. It had been a long time since I’d bought a new car. The team from the salesman (Maurice Bembry) to the fi More

by Phil Rup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
Jul 06, 2019 -

Jay Wolfe Toyota of West County responded

Phil, We appreciate your review and your business! We’re delighted to hear that Maurice, Omar, and the rest of our team were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

July 05, 2019

Possible new car purchase Thank you, Jim Bischoff. We appreciate how patient and courteous he was in answering our questions and helping us learn about the vehicle in which we More

by DonnaKP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wania, Jim Bischoff
Jul 05, 2019 -

Jay Wolfe Toyota of West County responded

Donna, thank you for allowing us the opportunity to assist you with your automotive needs. Offering exceptional customer service, as reflected by our JD Powers Dealership of Excellence Award, is among our top priorities. Jim is an amazingly guest-oriented representative and we are proud to have him as part of this team. He will appreciate your kind feedback. We look forward to assisting you with any needs that may arise. You are always welcome to visit our one-of-a-kind facility where we offer a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations.

July 04, 2019

Outstanding Service The level of customer service I received was outstanding. I wanted to surprise my sister-in-law by getting her service completed while she was out of More

by Sister-in-Law
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jul 04, 2019 -

Jay Wolfe Toyota of West County responded

Hello there! We appreciate your review and your business! We’re delighted to hear that Bill and our team was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. We are so happy to have assisted you with your sister-in-law's vehicle needs. Please let us know if we can be of service again - we’re here for you!

July 04, 2019

Toyota Service My windshield was replaced due to cracking from hail damage. It required recalibration of the rear view camera. I had to bring the car back to have th More

by Highlander Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt in service
Jul 04, 2019 -

Jay Wolfe Toyota of West County responded

Hi there, Thank you for your positive review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

July 04, 2019

Service They have a great place for my kids to play while we wait. Mark made sure my 4 year old was able to eat lunch. More

by hwade9608
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Jul 04, 2019 -

Jay Wolfe Toyota of West County responded

Hey there, Thank you for your five-star review! We'll be sure to share your comments with Mark! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

July 04, 2019

Service I love the service department. I also love Will Rogers. He educated me in the fine points of the phone/navigation system and the radio. Things that we More

by Diane100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady at the reception desk in sales area.
Jul 04, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your feedback about your experience with Will in our Service Department! Our outstanding business practices, superior selection, and top notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

July 04, 2019

Great service Jay Wolfe offers excellent service-easy to schedule on line, confirmed with an e-mail or text. Service advisor was kind and engaging and my car was re More

by MINIMAMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle was great!, Mark Hurt
Jul 04, 2019 -

Jay Wolfe Toyota of West County responded

Hi there, thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. We look forward to serving you again in the future!

July 03, 2019

Vehicle Inspection I just needed a new state inspection completed for my vehicle to renew my registration. Everyone was friendly & service completed quickly. I am very h More

by CitiGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Dickherber, Mat Steurer
Jul 04, 2019 -

Jay Wolfe Toyota of West County responded

Hi there, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. We are here anytime you need help!

July 03, 2019

A+ for Walt Worked with Walt. He did a thorough job overseeing the whole process and was great to work with. Much better experience than Seeger Toyota. Would reco More

by Camry Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt
Jul 04, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for your positive review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

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