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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

July 03, 2019

Not your typical car buying experience We knew the car buying experience would be significantly better within a few minutes of stepping into the dealership. We have been new car shopping a More

by BusyDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
Jul 04, 2019 -

Jay Wolfe Toyota of West County responded

Hi there, We appreciate your review and your business! We’re delighted to hear that Maurice was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

July 02, 2019

Excellent experience Jay Wolfe Toyota found an uncommon car for me when no other dealership could. Their frequent updates on the vehicle and their excellent service durin More

by CasXSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Mike Wania, Kim Self
Jul 03, 2019 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Maurice was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

July 02, 2019

Routine checkup This was a quick appointment. They were on time with this appointment which I appreciated. They have a free cafe and I was given food to eat . More

by Sloopy Dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember names of employees I worked with.
Jul 03, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate your review about your service appointment and your business! We’re delighted to hear about your timely experience. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

July 02, 2019

" A very good day" I was happy with my experience and Mark Pardee even picked me up at my home and drove me to the morning appointment to purchase my new 2019 Camry. More

by Jude
Recommend Dealer
Yes
Employees Worked With
Mark Pardee, Jason Theis, Mike Bozzi
Jul 03, 2019 -

Jay Wolfe Toyota of West County responded

Judy, Thank you for sharing your feedback about Mark making your experience smooth and comfortable! Our outstanding business practices, superior selection, and top notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

July 01, 2019

All went well. Employees are very nice and knowledgeable. Not sure why this has to be 25 words minimum. Hoping that filling this survey out does not lead to additional surveys on this account. I do not want More

by sg
Recommend Dealer
Yes
Employees Worked With
Kyle helped me.
Jul 02, 2019 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Kyle was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know directly if we can assist you with anything else. We are here to serve you!

July 01, 2019

Exceptional Client Experience Mike was great to work with. No pressure, honest, showed all the figured used to determine final price. Omar was great as well. Got me to the price po More

by Sean007
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Elsoueissi, Mike Nazemi
Jul 02, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your vehicle!

June 30, 2019

They make it very comfortable! Really appreciate everything Jay Wolfe does to accommodate during service. Quick and easy check-in, comfortable waiting room, free food (wonderful for More

by Rav4Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Snack bar lady, man at counter who ordered touch-up paint, Pamela Oakes
Jul 01, 2019 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Pamela was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

June 30, 2019

Service Very efficeint was ready sooner than we were told so that was great Pam was very good at telling us what was needed She had everything done quickly a More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jul 01, 2019 -

Jay Wolfe Toyota of West County responded

Deb, We appreciate your review about our services and your business! It brings us great joy to hear that Pamela was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

June 30, 2019

Wonderful Experience Needed to find a new ( used ) car after being in an accident. Had a general idea of what I was looking for, Karim was very helpful as well as patien More

by Kirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Karim Aly
Jul 01, 2019 -

Jay Wolfe Toyota of West County responded

Kirk, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your car!

June 30, 2019

First Class, as usual I love Pam Oakes. She is so personable and knowledgeable and goes over everything your car needs. She always makes you feel very welcome and comfort More

by KatCamry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jul 01, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about working with Pamela to provide services for your car! Our outstanding business practices, superior selection, and top notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

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