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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

June 29, 2019

Walt is awesome !! Walt is your Ace in the hole for sure and I bring two newer cars in for all their service needs so one could say I have experienced Hay Wolfe on many More

by Pauls Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt , Scot Dickherber, Mark Pardee, Pamela Oakes
Jun 29, 2019 -

Jay Wolfe Toyota of West County responded

Hello, thank you for sharing your feedback about regarding your fantastic experiences with Walt! Our outstanding business practices, superior selection, and top notch customer service make us stand out from the competition. We go above and beyond for our customers! We appreciate your business and look forward to seeing you next time!

June 29, 2019

Excellent service I bought a new car yesterday and am very pleased with the service we received. I highly recommend this dealership. Friendly, excellent service, fair p More

by Faith18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pardee
Jun 29, 2019 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that you enjoyed the purchase of your first new car with us. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

June 29, 2019

Service department staff Staff very friendly, explained everything before and after, was able to get a bite to eat, massage and car wash also, all within about one hour. Your More

by RAV4 Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Caswell
Jun 29, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your five-star review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority, and we are so happy to hear that we were worth the drive. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

June 28, 2019

Good Experience Hybrid techs were short handed so my car was late but a loaner was provided for the inconvenience. My service rep was friendly and succinct. More

by marty.d.ely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jul 12, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your feedback and for taking the time to write your review. We are glad to hear that our team has provided you with excellent service. We appreciate hearing more about any wait time that was longer than anticipated - we’re always looking for ways to improve so we can provide the best possible service to our customers. At Jay Wolfe Toyota of West County, we take pride in creating a one of a kind experience, which can be shown through our JD Powers Dealer of Excellence Award. We are the #1 seller of new Toyotas and #1 in Service in St. Louis for the past four years. If there’s anything you would like to discuss further, please don’t hesitate to contact me. As always, we invite you back to Jay’s Bistro where we serve complimentary breakfast, lunch, and dinner to all of our customers. We hope to see you again soon! Best, Sincerely, Scot Dickherber Service Director 636-207-3912

June 27, 2019

Toyota Care Preventative Maintenance Bought my vehicle here and always bring it back—services for basic maintenance are covered and the service here is great. They always have an opening More

by bekahrigby13@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown,
Jun 27, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your service experiences. Our outstanding business practices, superior selection, and top notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

June 26, 2019

Fast Friendly Service Service Center was very crowded but I was helped quickly. My service was completed within an hour and the waiting area is very nice (TVs, Snacks, Coff More

by natstrickler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad?
Jun 27, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that our service center was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

June 25, 2019

Great to work with Mike Nazemi and Omar were wonderful to work with. I bought a Toyota Rav4 and couldn't be happier with it. Mike was great and was easy to work with. Om More

by MCS95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, Mike Nazemi
Jun 26, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Mike and Omar were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

June 25, 2019

Safety/ Emissions inspection Everything performed very well. Finished ahead of the promised time. Charges were explained at the time of check in. The service rep was very pleasant More

by ss40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jun 26, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about the services performed on your vehicle! Our outstanding business practices, superior selection, and top notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

June 25, 2019

Great experience I hate car shopping so this was surprisingly pleasant. Aside from the upfront pricing the sales person, Khris, the manager and porter Matt couldn’t h More

by Pblasi74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Boschert, Porter named Matt and sales manager
Jun 25, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Khris, Porter, and Matt were so helpful during your car buying experience. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

June 24, 2019

Nice people and great service. People were friendly, knowledgeable and professional. The location is lovely. Service was prompt and exceeded expectations. I would definitely shop he More

by New Prius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wania, David (DJ) Morse
Jun 24, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your feedback about your experience with our sales team! Our outstanding business practices, superior selection, and top notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

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