
Jay Wolfe Toyota of West County
Ballwin, MO

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Always a pleasure I love when my car needs servicing because that means a trip to Jay Wolfe Toyota. The employees are all very helpful and friendly. The waiting area is I love when my car needs servicing because that means a trip to Jay Wolfe Toyota. The employees are all very helpful and friendly. The waiting area is clean and the massage chairs are a treat. There is always something tasty at the food court and a variety of hot and cold beverages. It’s almost like happy hour at a hotel. More
Professional, courteous, helpful. Service advisor was quick, professional, giving me what was needed for our car. Listing services needed, how much, (some free), and how long it would Service advisor was quick, professional, giving me what was needed for our car. Listing services needed, how much, (some free), and how long it would take. Staff in the lounge are always helpful, and really nice. Nice place to wait for your car, with free refreshments. More
Faster than promised Delivered a full hour faster than promised - glad I didn’t take them up on the loaner car! Comfortable waiting room with a friendly staff. I can’t rem Delivered a full hour faster than promised - glad I didn’t take them up on the loaner car! Comfortable waiting room with a friendly staff. I can’t remember the name of the gentleman who worked with me so I just checked off everyone on service since they all seemed to be on top of their game. More
Great experience Pam was very professional, helpful, friendly. I felt as though I was a valued customer from the moment I pulled into the service bay until leaving. Pam was very professional, helpful, friendly. I felt as though I was a valued customer from the moment I pulled into the service bay until leaving. My experience could not have been better. My sales representative Jim Bischoff went out of his way to find me in the service lounge making sure I was enjoying my Camry to the fullest. Pre owned manager Mike Daniels took time to see if there was anything he could help me with. Many times it is unusual to find great service after the sale. Jim Bischoff and Mike Daniels are true professionals who care about their customers. This was my first visit to the service department. Pam Oakes made sure I continued to have a wonderful experience. Ron More
Covers all the bases; very positive and informative Tom was super-helpful in a myriad of ways. Took care of scheduled maintenance, noticed a blemish on the exterior and solved the problem, took care of Tom was super-helpful in a myriad of ways. Took care of scheduled maintenance, noticed a blemish on the exterior and solved the problem, took care of coupon gracefully, gave informative tire quote and plan for next visit. Very positive experience. More
Smooth and painless experience in buying a new car. Our car buying experience was more than expected. Our salesman, Mike Morris, was professional in our dealings, but very friendly. I noticed the atti Our car buying experience was more than expected. Our salesman, Mike Morris, was professional in our dealings, but very friendly. I noticed the attitudes of the various sales personnel and other employees - - all were smiling - reinforcing the impression this is a great place to do business.. Mike made us feel welcome, and all our questions were answered without making us feel like we were taking up his time. He showed us around the dealership and pointed out all the things we could have (breakfast items, lunch meals, snacks, drinks, etc.). What a place! If, and when, we ever need servicing -- this is a great waiting area! Clean and comfortable. We are very comfortable with our decision to come to Jay Wolfe's. L. Don Marcinkiewicz More
Car buying made easy! We purchased a 2019 Sienna through the Costco Auto Program. It went smoothly and we would recommend the dealership and Karim Aly to anyone in the mark We purchased a 2019 Sienna through the Costco Auto Program. It went smoothly and we would recommend the dealership and Karim Aly to anyone in the market. More
Ten k check up Jay Wolfe always provides excellent service and repair. This is my third Toyota from Jay and not my last. Not to mention the snack / breakfast bar. Jay Wolfe always provides excellent service and repair. This is my third Toyota from Jay and not my last. Not to mention the snack / breakfast bar. More
An excellent experience. My Highlander received great care at Jay Wolf. The representative, Kevin was kind and helpful. He also explained all the good work that had been done My Highlander received great care at Jay Wolf. The representative, Kevin was kind and helpful. He also explained all the good work that had been done on my Highlander. More
Jay Wolfe always provides expert service This my third vehicle from Jay Wolfe and they continue surpassing the other dealers I’ve encountered. They always provide great service and a comforta This my third vehicle from Jay Wolfe and they continue surpassing the other dealers I’ve encountered. They always provide great service and a comfortable waiting area. More