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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

June 22, 2019

Always a pleasure I love when my car needs servicing because that means a trip to Jay Wolfe Toyota. The employees are all very helpful and friendly. The waiting area is More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Jun 23, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business, Pat! It's always a pleasure having you visit. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

June 22, 2019

Professional, courteous, helpful. Service advisor was quick, professional, giving me what was needed for our car. Listing services needed, how much, (some free), and how long it would More

by Avalon hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Pamela Oakes
Jun 23, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that our team was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

June 22, 2019

Faster than promised Delivered a full hour faster than promised - glad I didn’t take them up on the loaner car! Comfortable waiting room with a friendly staff. I can’t rem More

by Jfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Steurer, Mark Hurt, April Certain, Bill Bennett, Pamela Oakes, Kevin Kettinger, Daniel Ruckman
Jun 23, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that our team was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

June 20, 2019

Great experience Pam was very professional, helpful, friendly. I felt as though I was a valued customer from the moment I pulled into the service bay until leaving. More

by ronw6127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Daniels, Pamela Oakes, Jim Bischoff
Jun 21, 2019 -

Jay Wolfe Toyota of West County responded

Ron, Thank you for sharing your feedback about the service to your Camry! Our outstanding business practices, superior selection, and top notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

June 19, 2019

Covers all the bases; very positive and informative Tom was super-helpful in a myriad of ways. Took care of scheduled maintenance, noticed a blemish on the exterior and solved the problem, took care of More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom (Last name?)
Jun 20, 2019 -

Jay Wolfe Toyota of West County responded

Sean, We appreciate your review and your business! We’re delighted to hear that Tom was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

June 18, 2019

Smooth and painless experience in buying a new car. Our car buying experience was more than expected. Our salesman, Mike Morris, was professional in our dealings, but very friendly. I noticed the atti More

by nightowl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Morris, Mike Bozzi, Gary Panus
Jun 19, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Mike was so helpful during your car buying experience. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

June 16, 2019

Car buying made easy! We purchased a 2019 Sienna through the Costco Auto Program. It went smoothly and we would recommend the dealership and Karim Aly to anyone in the mark More

by vangal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim Aly
Jun 17, 2019 -

Jay Wolfe Toyota of West County responded

Hi Vangal, We appreciate your review and your business! We’re delighted to hear that Karim Aly was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complementary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you! Enjoy your 2019 Sienna!

June 16, 2019

Ten k check up Jay Wolfe always provides excellent service and repair. This is my third Toyota from Jay and not my last. Not to mention the snack / breakfast bar. More

by Bob 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Jun 16, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your great review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

June 15, 2019

An excellent experience. My Highlander received great care at Jay Wolf. The representative, Kevin was kind and helpful. He also explained all the good work that had been done More

by SherryB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Jun 15, 2019 -

Jay Wolfe Toyota of West County responded

Making sure that our guests are informed of the progress of their services is one of the reasons that we are one of the highest volume sellers in the area. We wouldn't have received the JD Powers Dealership of Excellence Award if our guests' comfort and needs were not our top priority. Thank you for coming in for a visit. We look forward to your next.

June 14, 2019

Jay Wolfe always provides expert service This my third vehicle from Jay Wolfe and they continue surpassing the other dealers I’ve encountered. They always provide great service and a comforta More

by Bob 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Jun 14, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your third car-buying experience with us! Our outstanding business practices, superior selection, and top notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

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