
Jay Wolfe Toyota of West County
Ballwin, MO

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Excellent first service experience My first service experience here was great. I was in and out faster than was promised on an early Saturday morning. Almost faster than I was able to e My first service experience here was great. I was in and out faster than was promised on an early Saturday morning. Almost faster than I was able to eat a complimentary glazed donut and drink a cup of coffee. More
Great Seevice Everyone is very nice and explains the process. The waiting area makes the waiting very easy. Great for the kids and adults alike. However my 3 year o Everyone is very nice and explains the process. The waiting area makes the waiting very easy. Great for the kids and adults alike. However my 3 year old grandson did not like someone else driving off in HIS Taco. Haha Glad I picked Jay Wolfe to buy my Tacoma. More
Great service Everyone was very polite, friendly, and professional. They got the service done in a very timely matter. I have been going here for years and have nev Everyone was very polite, friendly, and professional. They got the service done in a very timely matter. I have been going here for years and have never had any issues. More
Awesome & right on time. My 70,000 mile check-up went as smoothly as have all of my regularly scheduled maintenance appointments have gone. Jay Wolfe is consistently provides My 70,000 mile check-up went as smoothly as have all of my regularly scheduled maintenance appointments have gone. Jay Wolfe is consistently provides fast, friendly service that is right on time! Car washed as well! More
Exceptional Service Yesterday my wife and I went to Jay Wolfe Toyota of West Country to look at the new 2019 RAV4 Hybrid. We were greeted at the door by Joe Fuson, a sale Yesterday my wife and I went to Jay Wolfe Toyota of West Country to look at the new 2019 RAV4 Hybrid. We were greeted at the door by Joe Fuson, a salesman we had met last fall when we were tentatively looking. Joe was warm and cordial. He sat us down and went over what he had in stock and the purchase options (rebates and discounts). He also made sure he understood what we were looking for in the way of options. He asked us to sit for a about 10 minutes while he went back to get a vehicle for us to look at. He soon pulled around front with a new silver RAV4 XLE Hybrid that had just been driven off the truck and still had all of the plastic protectors on the roof and wheel covers. We sat down in the car and Joe got in the back seat. He proceeded to explain the vehicle control layouts and displays, answering our questions as he went along. Then it was time for a test drive. The vehicle was outstanding in comfort. It had lots of "zip" for getting around in traffic and felt stable in turns and over bumps. We were sold! on returning to the dealership, Joe had us fill out some paperwork for loan application and then introduced us to Omar Elsoueissi in the finance department. Omar walked us through the loan and additional package options. He made sure we thoroughly understood the paperwork and got us processed. Omar was fantastic in explaining the loan. When we finished there, our vehicle was ready to go in about 15 minutes. Mike Bozzi, the Sales Manager, made it a point to come over and thank us for our business and told us if we couldn't get to Joe for assistance after the sale, talk to him. We highly recommend the folks at Jay Wolfe Toyota! More
Tire totation All went well & Bill fixed my front license plate cover that was bent during the truck wash. Good service. The staff in the bistro are excellent - c All went well & Bill fixed my front license plate cover that was bent during the truck wash. Good service. The staff in the bistro are excellent - coodles to them as well. Met with Maurice thinking about a new Avalon - stay tuned!!!! More
Quick, easy and informative Mark and Omar were great! They went over every question we had. We had a great experience and will definitely recommend Jay Wolfe Toyota. We love ou Mark and Omar were great! They went over every question we had. We had a great experience and will definitely recommend Jay Wolfe Toyota. We love our new highlander!!! More
Fast, professional, courteous, knowledgeable. Pam was helpful, professional, knew me by my first name which made me feel confident with the people at Jay Wolfe Toyota. As always 5 Star service an Pam was helpful, professional, knew me by my first name which made me feel confident with the people at Jay Wolfe Toyota. As always 5 Star service and treatment. More
Highly Recommend The experience started with an easy online appointment. Upon arrival I noticed the facility was clean and well organized, and I was promptly greeted The experience started with an easy online appointment. Upon arrival I noticed the facility was clean and well organized, and I was promptly greeted and set up with and advisor. I opted to drop my vehicle off and was picked up by my wife to run errands. Before I was done running around I got a call that my vehicle was complete. They finished the service with a complementary car wash which was great! Will definitely by coming back. More
A Great Experience This is our 2nd car purchase from Jay Wolfe Toyota of West County. The moment you step into the modern showroom, you will be greeted by salesman that This is our 2nd car purchase from Jay Wolfe Toyota of West County. The moment you step into the modern showroom, you will be greeted by salesman that really care and that will listen and take care of you. Our salesman, Mike, was beyond fantastic. As we waited for some papers to be processed, we enjoyed free lunch in the Bistro (and warm chocolate chip cookies). After paperwork was finished, we met with Mike, the finance person (who was our salesman in 2012). Mike is very thorough and will help you find the best financing tailored to your needs. We are so happy to be loyal customers as servicing at Jay Wolfe is 2nd to none. They are all top notch. Thank you to every person we met yesterday. We will be back for our next car! More