Jeff D'Ambrosio Auto Group

Experience Leasing a new car All of the people at Jeff D'Ambrosio Auto Group were professional, friendly and polite. Thee gentleman with whom I worked, Jim Balch, patiently revie All of the people at Jeff D'Ambrosio Auto Group were professional, friendly and polite. Thee gentleman with whom I worked, Jim Balch, patiently reviewed all of my options, and once I had made a decision explained and demonstrated all of the features of the car, a 2016 Jeep Cherokee. The entire process was painless. The dealership is clean and airy. The repair area is extremely clean and well organized. I have had repair work done there on my old Jeep, and the service was excellent, so I know my new Jeep will be in good hands. More

Dream come true! My husband and I just purchased a 2016 Jeep Wrangler. We live about an hour away from Jeff D'Ambrosio Auto group but it was definitely worth the trip. My husband and I just purchased a 2016 Jeep Wrangler. We live about an hour away from Jeff D'Ambrosio Auto group but it was definitely worth the trip. Greg was extremely helpful in finding us exactly what we wanted! Everyone was very friendly and accommodating. We would absolutely purchase from your dealership again and highly recommend it to others. More

Best car buying experience EVER!! Could not have asked for a better experience! Purchased a gently used Toyota Sienna from Sway (salesman), with the assistance of Alfie (used sales man Could not have asked for a better experience! Purchased a gently used Toyota Sienna from Sway (salesman), with the assistance of Alfie (used sales manager). We had a tricky financial situation and were dreading the process. They both made truly it smooth and simple. They weren't AT ALL pushy, and made sure I was comfortable with the final decision, even calling me at home one last time to give me a heads up on a minor change, before I went in to sign the final paperwork. Not only did I have a great experience, I feel like I made 2 new friends. Thanks Jeff! You have two outstanding gentlemen working on your team!! More

More than perfect experience Needed to trade out of our car ASAP! Upon arrival and throughout the car buying experience the staff and salesmen here were amazing! A special thank y Needed to trade out of our car ASAP! Upon arrival and throughout the car buying experience the staff and salesmen here were amazing! A special thank you to David Baldwin and Jack McGrath our salesmen. Both were very friendly and attentive to our concerns , desires, and making sure we were satisfied with our purchase! I would highly recommend seeing one of them when you are in the market for a new car! More

Best dealer experience by far My wife and I were looking for a used SUV to handle our crazy life with an 8 year old and one baking in the oven. Jeff D’Ambrosio had a few SUV’s we l My wife and I were looking for a used SUV to handle our crazy life with an 8 year old and one baking in the oven. Jeff D’Ambrosio had a few SUV’s we liked that we found online. We met Adam Shaffer there and told him our whole life story, what we were looking for, and our price range. He showed us the 2011 Ford edge that was on our list which we knew was the one we wanted. Adam found answers to all of our questions and was extremely accommodating. He worked with Sean Sullivan the next day to get us approved. Everyone at the dealership was great and friendly. Even one of the girls at the front desk had a football catch with my daughter to keep her occupied while I signed paperwork. Adam offered great hospitality and has a life-long customer because of it. I will be returning soon for a second vehicle. Thanks Adam and team! More

Got a great car After some stress I finally have my amazing car. Got a bit of a run around but it was fixed. Would have liked Eric to know a bit more about the cars h After some stress I finally have my amazing car. Got a bit of a run around but it was fixed. Would have liked Eric to know a bit more about the cars he is selling. Jack and Alfie were great. More

Planes, Trains, and Automobiles! I recently purchased a 2015 Jeep Cherokee Latitude from Jeff D'Ambrosio Auto Group. After building my ideal Jeep online with Jeep.com, I then searche I recently purchased a 2015 Jeep Cherokee Latitude from Jeff D'Ambrosio Auto Group. After building my ideal Jeep online with Jeep.com, I then searched for dealerships in my area (i.e., District of Columbia, Virginia, and Maryland) that had an exact match. I even visited numerous dealerships in the area to confirm whether or not they had my ideal Jeep, but to no avail. While I have bought numerous cars over the years, I have never bought a car outside of the state in which I live. After visiting Jeep.com, once again, and confirming that Jeff D'Ambrosio Auto Group in Downington, PA was the closest dealership that had a Jeep that was an exact match, I hesitantly called the dealership after visiting its website and seeing the Jeep. I am so glad that I did! I will never forget that my call was an 'exploratory' call because I did not have any intentions of driving to Pennsylvania to negotiate a sales price that may or may not be acceptable to me, only to drive home, again, disappointed. However, I spoke to Lindsay Law, Internet Sales, and she provided me with an upfront price for the Jeep that included any eligible promotions or discounts for which I qualified. Because I had already done my research, I knew that the price was an exceptional one. After speaking to Lindsay, she sent me the finance application that I could complete online. Nevertheless, I needed at least 24 hours to think about it. Truthfully, all I could think about was the distance and time that it would take me to secure my new Jeep by traveling to and from Pennsylvania. The next day, I completed the on-line finance application, and Lindsay told me that I was approved. I then needed to make arrangements to travel to the dealership the next day to pick up my new Jeep. I explained my dilemma to Lindsay, and she researched viable options for me, which included, Amtrak. She then worked with Eric Huggins in Sales to ensure that I had transport from the Amtrak station to the dealership. Eric personally picked me up in my new 2015 Jeep Cherokee Latitude. What a wonderful surprise! Eric reviewed the initial paperwork with me, gave me an excellent introduction to the Jeep, connected my smartphone to UConnect, and gave me driving directions home. I drove out of the dealership parking lot with a full tank of gas! You see, my journey first started with my dropping off my rental car at the airport near the District of Columbia, then taking the Amtrak to Exton, PA, and finally driving home in the Jeep of my choice. The experience was sheer perfection from visiting the dealership's website to view available Jeeps, working with Lindsay and Eric to finalize the purchase, to completing the financing paperwork with Donnie, Finance Director. Did I mention, Eric gave me a bouquet of yellow roses? This is just one more tangible way that the dealership makes the car buying experience memorable for its customers! It has been approximately one month since I purchased my new Jeep. Each day, when I see my Jeep, I reflect upon the fact that I could have settled for less than my exact match and instead of experiencing extreme happiness, I would be experiencing severe regret. It is because of my outstanding customer service experience and subsequent complete satisfaction that I highly recommend that everyone who desires a similar experience purchase his/her next vehicle from Jeff D'Ambrosio Auto Group even if you have to take a plane, train, or automobile or all three to purchase your ideal vehicle from knowledgeable, experienced, and caring professionals. More

Buying New Car. After visiting the Jeff D'Ambrosio's Auto Group on Saturday, October 31st, 2015 I could not be more satisfied with my experience. It all began with fi After visiting the Jeff D'Ambrosio's Auto Group on Saturday, October 31st, 2015 I could not be more satisfied with my experience. It all began with filling out a credit application, days prior to visit, online through their website, it was very easy and not a lengthy process. After deciding what I could afford I spoke with Jen W. and she informed me what would most likely fit in my budget. She is very informative with her knowledge and a very pleasant individual to be around. Next, after narrowing down my options, I took a test drive with Tom Brown. Mr. Brown was very patient while we took more than one test drive to figure out exactly what vehicle I wanted. Upon figuring out what vehicle suited me best, Alfie Yannatelli made it very easy to work with, he also got me the price I needed to fit right in my budget. Overall, I will continually choose to buy all my vehicles from D'Ambrosio's in Downingtown. THANK YOU JEN, TOM AND ALFIE!!!! More

First NEW car Jason helped me in purchasing my first new car. Have always bought used. I was able to find a car that met my needs and that I could afford. Thanks Jason helped me in purchasing my first new car. Have always bought used. I was able to find a car that met my needs and that I could afford. Thanks for the great little car!! Lenny was also great in making this car affordable. More