Jeff D'Ambrosio Auto Group

Very Professional and courteous. Staff takes the time to break down and review all the pieces of service so you know what you will pay for ahead of time, and they review any changes Staff takes the time to break down and review all the pieces of service so you know what you will pay for ahead of time, and they review any changes that pop up during the service before they continue. More

Let’s face it, buying a car from a large dealership is never anyone’s idea of a fun activity, and I had heard a lot of mixed reviews about the Jeff D’Ambrosio Auto Group, but my wife spotted a used Jeep G never anyone’s idea of a fun activity, and I had heard a lot of mixed reviews about the Jeff D’Ambrosio Auto Group, but my wife spotted a used Jeep Grand Cherokee that was listed by the Downingtown location that she felt met her needs for color and interior and asked me to go look at it to see if met our criteria for condition, mileage, and price. I was looking for a low mileage Grand Cherokee Limited coming off lease with a good Carfax report to replace our aging Grand Cherokee Overland that had given us many years of good service but didn’t have the modern drivability and safety features we wanted. I was lucky enough to meet with their salesman Dean Sargent, who turned out be knowledgeable about the product as well as easy to work with. Although I had not expected to be going forward with a purchase at our first meeting, the 2020 car was as my wife had anticipated from the listing she found on their website, and Dean had my trade-in evaluated while I looked over the prospective purchase, and after some negation we were able to make a deal that evening that was acceptable to me. In my opinion, working with the right salesperson makes all the difference in whether you have a good experience or not when buying a car. Over the years I’ve walked out of many dealerships without purchasing due to first meeting with a “wrong” salesperson (pushy, abrasive, or just unlikable). I can honestly say that I had a good experience with Dean Sargent at Jeff D’Ambrosio in Downingtown, and can give him 5 stars. We picked the new purchase the next day, and Dean had everything prepared an ready so we didn’t have to take a lot of time at the dealership before driving the purchase home. Of course, there were the usual pile of papers that needed to be signed, but even that went relatively quickly and smoothly. More

Buyer beware! Worst experience ever buying a Jeep from this dealership. From the first moment to the last moment, we were lied to, baited and switched, told to lea Worst experience ever buying a Jeep from this dealership. From the first moment to the last moment, we were lied to, baited and switched, told to leave, etc. I am the first to admit I am aggressive and beleive like the rest of us that car dealers try to screw you every step of the way, but you better really come armed with your facts because yhr GM Joe D'Ambrosio looked me square in the eye and said "in my ten years in the car business I have never heard of an employee or executive discount." It does not exist." Well Joe, here is the informatiom for you in case you are ever asked again. Employee Advantage Program This Fiat Chrysler America program offers eligible employees, retirees and their immediate family members the opportunity to purchase or lease a new Chrysler, Dodge, Jeep, or and Ram vehicle below Invoice. How much under invoice? The discount is up to 5 percent off the factory invoice price, depending on the vehicle. Each employee or retiree can unlock the family discounts for as many as six vehicles each year. There are also Executive discounts that can be procured from FCA management for eligible customers or clients." Hmmmmm...... 10 years in the business Joe? Maybe one year over and over again. I guess your brother Jeff is the brains of the outfit and your the stooge who hides behind the sales desk. More

I worked with Erik Baron and he was phenomenal. He listened to all my needs and was very attentive. He made the car purchasing process super easy and enjoyable. I highly recommend working with Erik He listened to all my needs and was very attentive. He made the car purchasing process super easy and enjoyable. I highly recommend working with Erik when purchasing a Jeep vehicle. Great guy and pleasure to work with! More

Very nice employees, they gave great service in the customer lounge. Overall, one of the best experiences I’ve ever had. customer lounge. Overall, one of the best experiences I’ve ever had. More

Jason Garrison, my Service Advisor, did an excellent job from beginning to end! The waiting area was clean and comfortable and furnished with an TV and bathroom nearby. The receptionist was not only friendl from beginning to end! The waiting area was clean and comfortable and furnished with an TV and bathroom nearby. The receptionist was not only friendly but helpful as well. My experience this morning at the dealership was simple, fast and fairly priced. Keep up the good work! More

Went to D'Ambrosia country dodge in oxford for a lease buyout. Called and made an appointment. We explained our situation and was told to come in drove there, and he almost immediately told us we have to buyout. Called and made an appointment. We explained our situation and was told to come in drove there, and he almost immediately told us we have to go to the downingtown D'Ambrosia and that they have to help us. Because that's where we leased it. So we go to D'Ambrosia downingtown as soon as they open 9:00 am on a Friday by 9: 30 am we are told they DO NOT HAVE TIME TO HELP US TODAY. BUT the good news is come back another day and everything will be ready. I requested some financial numbers, why we were there, to see if I even wanted to come back. Could not even get that because they DO NOT HAVE TIME TO HELP US TODAY. What happened to help a customer. Apparently, we are supposed to have all the time in the world. It's not like we both work . I assume that since they really weren't making enough money off of us, they could only help us at their convenience. This is the third time I have had a bad experience at D'Ambrosia downingtown. More

Hi my name is Isaac. and I want to tell you a little about my experience at destination Downingtown . I met Dave Williams for the first time in 2014 when I purchased my b and I want to tell you a little about my experience at destination Downingtown . I met Dave Williams for the first time in 2014 when I purchased my brand new EVO. Here at Jeff D’Ambrosio’s. they don’t just try and sell you a car for a quick dollar they want to build a solid relationship with there customers it’s now 2023 and I’m back. I just purchased my new 2023 Jeep Wrangler JL. This is actually my 6th brand new vehicle from here and I drove all the way from Florida to buy it. Yes you read that correctly I had moved away three years ago and being’s Dave Williams is the best sales rep I’ve ever work with when buying new cars and everyone at Jeep D’Ambrosio’s make you feel so welcome I’ve drove 15 hours and 900 miles to buy my Jeep. Now you don’t have to take my word on all this just find out for your self I promise you you be satisfied when you drive off in your next new vehicle. More

Jon Meade and the finance guy, I never got to meet, are amazing. Jon found my wife and I exactly what we were looking for and they went more than the extra mile to make everything work out for us. Everyone amazing. Jon found my wife and I exactly what we were looking for and they went more than the extra mile to make everything work out for us. Everyone at the dealership was extremely courteous and easy to talk to. They take customer service to another level. Thanks again for the amazing service and hard work! If you’re looking for your next vehicle, stop in here and see Jon Meade, he’ll take great care of you. More

A bad service they never did my oil change and I go to customer service, they just told me they did an oil change. customer service, they just told me they did an oil change. More