Jeff D'Ambrosio Auto Group

Excellent Service This was a great car buying experience. Dave is an excellent salesman. Great to deal with, no pressure, no hassle. He's honest and made the car experi This was a great car buying experience. Dave is an excellent salesman. Great to deal with, no pressure, no hassle. He's honest and made the car experience fun. More

Great experience with Jeff Ciardi My 13 year old Jeep Wrangler needed a new clutch. Jeff Ciardi took care of everything...He answered all my questions, was friendly, and made me feel c My 13 year old Jeep Wrangler needed a new clutch. Jeff Ciardi took care of everything...He answered all my questions, was friendly, and made me feel comfortable knowing my Wrangler was in good hands. It was! It has been a month since my visit…My Wrangler is still running great!!! Thanks Jeff Ciardi for all your help! More

Service is HORRIBLE I have bought my last 8 cars at Jeff's. Sales is not the issue - it is the Service Department. I don't have enough space to write about how incredibly I have bought my last 8 cars at Jeff's. Sales is not the issue - it is the Service Department. I don't have enough space to write about how incredibly awful the Service Department is in Downingtown. EVERY SINGLE time we go there, we have an issue. When we can, I take my Jeeps to Frazier to be serviced; I can't speak highly enough about Mike and Tony in Frazier (please don't confuse the Tony in Frazier with the Tony in Downingtown -- definitely 2 different people!!). Most recently, we had our Jeep Liberty inspected in Downingtown. They failed the Jeep, stating the RF Caliper was leaking and the Belt needed to be changed. We just bought the Jeep in Frazier in May. Downingtown said they had to fail the inspection (we had to PAY for the inspection, get it fixed in Frazier and then PAY for another inspection). SERIOUSLY??!! We called Mike in Frazier and he said to just pay for the inspection, bring it to them, they'd fix the Caliper and do the new inspection at no cost. Why couldn't Downingtown just take care of it and settle their books with Frazier? Why couldn't Downingtown shuttle it over to Frazier if it HAD to go to Frazier? Why couldn't Downingtown do SOMETHING helpful? On another note, Frazier said there was nothing wrong with the belt - we didn't need a new belt. When we called Downingtown to ask what exactly the problem was, we were told, "We don't remember and there are no notes". (It was literally one day later and no one could remember? Fishy.) Unfortunately, with having a Jeep, there are some things I have to do at Downingtown. I would much rather work with Mike and Tony at Frazier. They are stand-up, honest, helpful and guys with integrity. They always do good work and put the customer first; I can't say the same for Downingtown. Jeff would be very upset about this. More

Dave Baldwin #1 Salesman This is my second vehicle bought in December and Dave Baldwin works with you to make it happen! If you are looking for a car see Dave #1 This is my second vehicle bought in December and Dave Baldwin works with you to make it happen! If you are looking for a car see Dave #1 More

Dave Baldwin is awesome! I was very nervous about buying a car. Dave was very friendly and helpful without being pushy. Great experience. Thank you Dave Baldwin for all of you I was very nervous about buying a car. Dave was very friendly and helpful without being pushy. Great experience. Thank you Dave Baldwin for all of your help and putting up with us! More

Always a great experience with Dave Baldwin!! Great selection of vechicles with fair prices. All questions answered. Dave Baldwin is an experienced salesman with knowledge of all vehicles. Fast an Great selection of vechicles with fair prices. All questions answered. Dave Baldwin is an experienced salesman with knowledge of all vehicles. Fast and friendly service from start to finish. More

Three Good People My primary review is for Jeff Ciardi, Service Adviser. We have two Chrysler mini vans and one Dodge mini van, all of the same vintage. All with very My primary review is for Jeff Ciardi, Service Adviser. We have two Chrysler mini vans and one Dodge mini van, all of the same vintage. All with very low mileage (26,000-34,000 miles). They are all in very good condition and have been well maintained. I have requested Jeff Ciardi to be my Service Adviser for each visit for each of these vehicles. Jeff has been accommodating, conscientious, and helpful and he does not try to miss lead you. In recent years, I have requested "Chops" to be my Service Technician because he has demonstrated a high degree of skill in diagnosing problems and repairing them correctly. In earlier years, when Richard Dehart was working as a Service Technician I requested him for the same reason. In his more recent capacity, he has continued to be very helpful to me and I appreciate that. Terry Gebhard More

Great Customer Service Justin Howell took awesome care of me while I purchased a new car. Jeff D'Ambrosio came out and spoke to myself and my husband and everyone in the sh Justin Howell took awesome care of me while I purchased a new car. Jeff D'Ambrosio came out and spoke to myself and my husband and everyone in the showroom was great! More

"I will never forget D'ambrosio every time I drive my truck" My wife and 14 yr. old daughter were very offended(and myself) by an employee who was saying the "F" word multiple times and it was loud enough that w My wife and 14 yr. old daughter were very offended(and myself) by an employee who was saying the "F" word multiple times and it was loud enough that we could hear it at a desk outside his office,it made it not a good experience to say the least.This was taken care of the next day,And my salesman was ok even though nobody wanted to work with us to make a deal! then when I got my truck,then he dropped the ball,not returning texts/calls,rushing me off the phone,being short with me.I wouldnt reccomend Dambrosio to anyone!! More

Ask for Dave! Dave Baldwin is great!!!!! I was in the stressful situation of needing a car and fast because mine died. Dave made the stressful situation so relaxed Dave Baldwin is great!!!!! I was in the stressful situation of needing a car and fast because mine died. Dave made the stressful situation so relaxed and stress free. I felt no pressure but he was right there ready to help make the entire experience as easy as possible. I highly recommend him for your next vehicle. I know I will be back to see him for my next one! Go see Dave and tell him I sent you. You won’t regret it! More