Jeff D'Ambrosio Auto Group

Super friendly and professional work by the representatives. We found the perfect car on the internet and called right away! Met with a very personable D'Ambrosio agent, Dave Baldwin, who reviewed the details of We found the perfect car on the internet and called right away! Met with a very personable D'Ambrosio agent, Dave Baldwin, who reviewed the details of the vehicle and allowed us to drive and experience the van. Dave had researched the vehicle ahead of time and assured us that it was tiptop shape, clean and certified. The van was just what we had been looking for and we were quite pleased with it and the people at the dealership. While the financial arrangements were being taken care of for us, Mr. Baldwin gassed it up, made certain we had what we needed for the van and that it would be ready when we were ready. When signing the appropriate paperwork, the gentleman, was quite professional, personable and efficient. We walked out with the keys to the van, smiles on our faces, and knowing that the representatives of the Jeff D'Ambrosio Dealership cared about us and our needs, now and in the future! Thank you, Dave Baldwin! More

No pressure, extra effort given. I was looking to upgrade my old Ram for a newer model. I refused to pay what the Rebel cost, but Bruce made the effort to be patient with my decisions I was looking to upgrade my old Ram for a newer model. I refused to pay what the Rebel cost, but Bruce made the effort to be patient with my decisions, and explained the differences in models. I test drove a few different models and ended up not liking the color of what they had on the lot. He jumped on the computer, searched the next 150 miles and found the truck I purchased more than 100 miles away. He arranged pickup and delivered what he promised. Fantastic guy. Just be sure to bring him some Nilla wafers when you stop in. ;-) More

Dan Kirby at Jeff D'Ambrosio Auto Group, Downingtown After a month of research online, I found 2 different used 2015 trucks I was highly interested in. This made my buying process a bit more cumbersome After a month of research online, I found 2 different used 2015 trucks I was highly interested in. This made my buying process a bit more cumbersome because I dissected every detail of the cost, vehicle history, condition, features, used warranty, and new warranty options being offered for each truck by two very different dealerships. Both trucks were beautiful, priced well and came with similar features. However, one of the trucks was located at Jeff D'Ambrosio Auto Group in Downingtown. It took several days of test drives and negotiations, but I finally made my purchase from Dan Kirby at Jeff D'Ambrosio. If you asked me why I chose my truck, I will tell you Dan Kirby, Certified Sales Consultant, made a huge impact. I got to know Dan during my several visits to the dealership. It wasn’t surprising to learn of his decade+ of experience and success in the industry. His personality and professionalism was exactly what I required during the process, and is likely what keeps his reviews 5-Star. There were several moments during the negotiations that did not work for me, but Dan was not pushy. He continued to listen and work hard, figuring out a way to deliver all my demands. It was obvious he earned the respect of his peers and managers while navigating the busy dealership processes with little difficulty to get things done. Overall, I highly recommend Dan if you are looking to purchase a vehicle. Go find him at Jeff D'Ambrosio Auto Group in Downingtown. More

Great overall experience I was stuck in a bad car situation being in the negative on my current vehicle. Justin was able to help me get out of it into a brand new one! Amazing I was stuck in a bad car situation being in the negative on my current vehicle. Justin was able to help me get out of it into a brand new one! Amazing customer service and overall experience. If anyone needs a car go see him! More

purchase of 2010 Mercedes Vinnie did an excellent job with knowledge, patience and friendliness in handling our transaction. His getting us a second key is underway and I think Vinnie did an excellent job with knowledge, patience and friendliness in handling our transaction. His getting us a second key is underway and I think he will follow up accordingly. This original dealership is well managed as well. Gary Dougherty More

Not sure if they really want to sell cars or not Was interested in a vehicle I found on the website, but no price was listed. Used the "Request Sale Price" form on the listing. Joe responded with a Was interested in a vehicle I found on the website, but no price was listed. Used the "Request Sale Price" form on the listing. Joe responded with a form email: "Thank you for your interest, what are you driving, when can you stop by". I replied asking for the price again. Didn't hear anything for a week. By that time, listing was gone from the site, but I received another form email saying "It has been a week since you emailed us about..." I replied that I was still waiting on the price for the vehicle I was initially interested in. This time I received an actually reply from Joe stating that that vehicle was gone, which I already knew. This didn't deter me from trying to purchase a vehicle from the dealership though. Found a few more vehicles I was interested in, emailed the info to Joe. Crickets.... no response, I'm not sure he's actually trying to sell cars. You'd think by this point, I'd have moved on, but I found another vehicle I was interested in. Used the "Request Sale Price", hoping maybe someone other than Joe responds. But it was Joe again, telling me it was a recent trade and going through their trade in process. So I told Joe, when you get a price, let me know. A week later, the only thing I've heard from Joe is "It has been a week since you emailed us about...". So three weeks after my initial request, I email Joe asking if he has a price yet. I get an actual response "The vehicle is not fit for sale and its going to auction". Two weeks after that, I look and the vehicle is still listed on the website. More

Salesman "David Williams" was amazing! I was in a difficult situation my credit not so great, he spent the time to work numbers and get me approved. Although I couldn't afford that payment I was in a difficult situation my credit not so great, he spent the time to work numbers and get me approved. Although I couldn't afford that payment he was so friendly and willing to go the extra step to help anyway he could. Great person to have help you! Thank you More

Excellent Customer Service with Dan K Just traded -in my lease and got a 2019 Jeep Cherokee -limited(exceptional vehicle). Dan K was our salesperson and he was excellent. Very friendly and Just traded -in my lease and got a 2019 Jeep Cherokee -limited(exceptional vehicle). Dan K was our salesperson and he was excellent. Very friendly and knowledgeable about Jeep vehicles. From the moment we walked in and were greeted by everyone to the end of the sale, service was exceptional. Dan listened to the features we wanted in the car to making sure we know how to operate its features. Dan cared about us as people and made the experience positive . We also were greeted by Jeff D'Ambrosio. This is our 4th Jeep we purchased from D'Ambrosio Auto Group. More

Great salesman Tony treated Joan and Chuck with respect and professionalism and went out of his way to explain everything to us and did his best to get the deal done Tony treated Joan and Chuck with respect and professionalism and went out of his way to explain everything to us and did his best to get the deal done.we would recommend Tony to everyone and go to Tony again. More

Best Salesman I have ever dealt with. My hero! You want a good salesman, see Doug. H was able to help me out and he didnt flinch one bit. Thank you Doug My hero! You want a good salesman, see Doug. H was able to help me out and he didnt flinch one bit. Thank you Doug More