
Jeff D'Ambrosio Auto Group
Downingtown, PA
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2,527 Reviews of Jeff D'Ambrosio Auto Group
excellent customer service I have purchased 3 cars from Jeff D' Ambrosio Auto Group in Downingtown idont have good credit but I am still treated very well and with respect unli I have purchased 3 cars from Jeff D' Ambrosio Auto Group in Downingtown idont have good credit but I am still treated very well and with respect unlike other dealerships. they go the extra mile to work with you and get you what you want. I highly recommend them. their quality of customer service is unmatched. More
Best car purchase experience ever! I decide to go to Jeff D'Ambrosio after a friend referred me to them. All I can say is no wonder!!! I filled out an online application on a Saturday a I decide to go to Jeff D'Ambrosio after a friend referred me to them. All I can say is no wonder!!! I filled out an online application on a Saturday afternoon and received a call back within 15 minutes with an acknowledgment of receipt of my application. I was told to expect a call later in the afternoon before closing or on Monday morning. To be honest, I appreciated the call but had already assumed I wouldn't hear from someone before Monday just because of past experiences with other dealers however, took in consideration they understandably should have busy...one it being a Saturday and two it being a Saturday right before Christmas, lol. Well, I received a phone call from Bob Holmes on Saturday afternoon who scheduled an appointment with me for Monday evening. I met with Bob (also Richy and Mike, they are awesome!) on Monday evening and drove off the lot before closing that night in my car! They were all friendly, kind, courteous, funny, thorough, knowledgeable and above all professional. Bob is the best! He answered all of my questions and concerns and helped me get the best deal possible when I had doubts, even helped with insurance! This experience came at a time when I surely needed something positive...very grateful and thankful for the blessing and these gentlemen that assisted in making it possible!!! This has completely changed my view of buying an used vehicle and will definitely purchase from them again!!! More
Number 1 in Customer Satisfaction I’ve purchased several cars in my lifetime, and never has there been a buying experience this easy and stress free. We went to Jeff D'Ambrosio after I’ve purchased several cars in my lifetime, and never has there been a buying experience this easy and stress free. We went to Jeff D'Ambrosio after being turned down for a new vehicle loan for a 2015 Jeep Renegade from our bank. Through the dealers website I met Lindsey Law (internet sales), who then introduced me to salesman Bob Holmes. My first impression from talking with Bob and Lindsey and explaining my situation is that they genuinely wanted to help. When I explained that we were turned down for financing, Lindsey convinced me that despite being turned down previously, Jeff D'Ambrosio has a great business relationship with dozens of lenders and could get us approved if we just give them a chance. Bob Holmes then proved that Lindsey was right. Bob got us approved with an excellent rate at the right price on a vehicle with all the options we wanted. My daughter and I shook hands with Bob at about 9:15 on a Saturday morning and about two hours later he was filling up the vehicle with gas, getting it washed, and then walking by daughter through all the vehicle features. Oh, and while we were waiting for all the paperwork to be filed, the dealership served up fresh Texas Roadhouse dinner rolls (they're the best) with butter, and then brought out piping hot slices of pizza. When has car buying been this much fun and filling! Interestingly, it was Bob who actually picked out my daughter's Jeep, and it was like he read her mind. There was a great selection of Renegades to choose from on the lot, and my daughter was really undecided as to which one she wanted, all she knew was that it had to be black. So when we asked for a test drive, Bob returned with a black 2015 Renegade with bark brown/ski gray interior (orange accents), 18'' polished aluminum rims with crystal granite accents, backup camera, push button/remote start and a 7 inch touch-screen Bluetooth radio-- needless to say my daughter was sold. I could say more, but I think this testimony clearly explains the satisfaction I have with the Jeff D'Ambrosio Auto Group; they really are a great dealership. Bob and Lindsey gave my daughter the best Christmas ever. And as I learned, when in doubt, check them out. More
Me and D'Ambrosio I had just purchased my fourth car at Jeff D'Ambrosio Dealership, partially because of their location, but mostly due to quaility of their service. Ev I had just purchased my fourth car at Jeff D'Ambrosio Dealership, partially because of their location, but mostly due to quaility of their service. Every time my experience was possitive and pleasant. More
Great experience-OZ. We had a wonderful experience here, the staff was friendly and helpful. We got a great deal. We will be coming here from now on We had a wonderful experience here, the staff was friendly and helpful. We got a great deal. We will be coming here from now on More
Positive in any way Very comfortable experience overall. Friendly and knowledgeable staff; highly recommended place to help you with the any car problems you might have. Very comfortable experience overall. Friendly and knowledgeable staff; highly recommended place to help you with the any car problems you might have. Thanks Jim and thanks, Jeff! More
No stress The employees at D'Ambrosio's helped to make our car shopping experience easy and non stressful. This was our third car purchase in the last 20 years The employees at D'Ambrosio's helped to make our car shopping experience easy and non stressful. This was our third car purchase in the last 20 years and we found everyone at this dealership to be very helpful. More
Excellent service and great buying experience!! Was great buying experience from start to finish! My second car purchase with the dealership and will buy from again and again! Very friendly salespe Was great buying experience from start to finish! My second car purchase with the dealership and will buy from again and again! Very friendly salesperson! More
we had an awesome sales guy Our sales person was Dan Kirby. He was very friendly and personal. He remembered our names and where we worked and actually cared about us instead of Our sales person was Dan Kirby. He was very friendly and personal. He remembered our names and where we worked and actually cared about us instead of just trying to sell a car. He went out of his way to track the status of my jeep i ordered and even got it shipped to me faster than planned by calling chrysler and arranging a pick up. On buying day we were offered pizza and beverages and were treated like friends. best part... he called my car by the name i had given it haha he really cared!! who does that !?? I would recommend this dealership to anyone looking for a car and i will without a doubt be here again for my next purchase. More
Mirage girl They are amazing. Could not have imagined a better experience. I would recommend them to anyone. Great experience. Bob and Lenny are the absolute best They are amazing. Could not have imagined a better experience. I would recommend them to anyone. Great experience. Bob and Lenny are the absolute best!!! More