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Jeff D'Ambrosio Auto Group

Downingtown, PA

4.4
2,522 Reviews

1221 East Lancaster Avenue

Downingtown, PA

19335

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2,522 Reviews of Jeff D'Ambrosio Auto Group

February 09, 2023

Jon Meade and the finance guy, I never got to meet, are amazing. Jon found my wife and I exactly what we were looking for and they went more than the extra mile to make everything work out for us. Everyone More

by Tcave1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Meade
Feb 09, 2023 -

Jeff D'Ambrosio Auto Group responded

Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

Feb 12, 2023 -

Jeff D'Ambrosio Auto Group responded

Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2022

A bad service they never did my oil change and I go to customer service, they just told me they did an oil change. More

by Jeiden2473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
never ask
Jan 23, 2023 -

Jeff D'Ambrosio Auto Group responded

We sincerely apologize for any miscommunication. We are confident that a quick conversation with our manager will help both you and our team better understand the situation. Please contact our store manager at Jeff D' Ambrosio.

Jan 23, 2023 -

Jeff D'Ambrosio Auto Group responded

We sincerely apologize for any miscommunication. We are confident that a quick conversation with our manager will help both you and our team better understand the situation. Please contact our store manager at Jeff D' Ambrosio.

November 30, 2022

I was greeted by Jeff at the dealership after my 3 hour ride. The truck was just as described, even better, they installed wheel well guards as no extra charge. All the paperwork was ready and I was able t More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrod
Nov 30, 2022 -

Jeff D'Ambrosio Auto Group responded

Kevin, thank you for trusting us with your vehicle purchase. We are happy your trip was worthwhile! We are honored to serve you, and help you maximize your investment in your new vehicle. We wish you a very happy and healthy holiday season, and many happy miles in your truck!

Nov 30, 2022 -

Kevin responded

Thank you and i look forward to our next purchase

Nov 30, 2022 -

Jeff D'Ambrosio Auto Group responded

We will try to see how we can top that! :)

Dec 01, 2022 -

Kevin responded

Lets see what you can do on the 2011 Chevy Equinox.

Dec 02, 2022 -

Jeff D'Ambrosio Auto Group responded

Absolutely! Make sure to reach out to the team! :)

November 18, 2022

Best Auto group in the world! ! From the time you walk in the door, till you leave they make you feel at home and secure on the deal!! Never buying another car anyplace but here More

by Nancygeiger69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Catania, Anthony Vega
Nov 18, 2022 -

Nancygeiger69 responded

Thanks keep up the great work guys

Nov 21, 2022 -

Jeff D'Ambrosio Auto Group responded

Thank you for the excellent rating! We are grateful to serve you and wish you all the best with your vehicle. Please call us should you need further assistance.

October 07, 2022

Joe and Erik made trading in our lease and buying our new vehicle painless. This is the third vehicle we have bought from them and we will be back. More

by bonesrbreaking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Baron, Joe DAmbrosio
Oct 09, 2022 -

Jeff D'Ambrosio Auto Group responded

We are grateful for loyal customers like you who appreciate the hard work our team puts in to fulfill your requests. Thank you for being amazing, and we wish you all the best with your vehicle!

September 22, 2022

This is the worst dealership a nd I will not deal with them anymore. They sold me 2 high mileage vehicles and overpriced the vehicles. They were just out to ruin my credit. I would advise knowone to go More

by miller,patricia 789
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Catania, Jon Hery, Stephen Ciavardini, Erik Baron
Oct 04, 2022 -

Jeff D'Ambrosio Auto Group responded

Patricia, we are sorry to see this. We do have to believe that you signed an odometer statement when purchasing the vehicle as well as a bill of sale. We truly hope to be able to earn your business in the future. Please reach out to one of our store managers to explain the situation and get the issue resolved. Thank you.

Oct 04, 2022 -

miller,patricia 789 responded

i WONT BE BACK TO YOUR DEALERSHIP UNLESS YOU TAKE THE 11,000 OFF OF WHAT i OWE ON THE KIA RIO.

Oct 04, 2022 -

miller,patricia 789 responded

i WONT BE BACK TO JEFF DIAMBROSIO,

July 10, 2022

Filled out a credit application, said they didn't run it AFTER I got the alert that there was a new inquiry. Had 3 people call me so they don't communicate. I have waited for over a week for a response to i More

by Shanna Marie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chelsee and Joe
Oct 28, 2022 -

Jeff D'Ambrosio Auto Group responded

We are so sorry you feel this way at this time. We understand that miscommunication can happen even with our best friends. We would love the opportunity to understand this more clearly. Please contact Bob Buffon at 610-269-9500.

June 02, 2022

David Williams is awesome when it comes to teaching me how to use all the features regarding my 2022 outlander special Edition. I am so thankful that I met him. He is caring , patient, funny and knowledge More

by phamleminhpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Williams
Oct 28, 2022 -

Jeff D'Ambrosio Auto Group responded

Thank you for the excellent rating! We are grateful to serve you and wish you all the best with your vehicle. Please call us should you need further assistance.

May 04, 2022

I had a great experience with Larry at this dealership. He was very knowledgeable and explained all of my options when I ordered my new Rubicon. It was a pleasure doing business at this dealership. Thanks More

by dianeshepker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Murner
Oct 28, 2022 -

Jeff D'Ambrosio Auto Group responded

Thank you so much for the excellent rating! We are truly honored to serve you and wish you many happy and safe miles.

April 27, 2022

Working with Mark Lodzuk made my buying a car, easy and fast. He helped me with everything that I needed to know and wanted in a my new vehicle. This is the first car that I bought all on my own and the More

by a_lepori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lodzuk
Oct 28, 2022 -

Jeff D'Ambrosio Auto Group responded

Thank you for the excellent rating! We are grateful to serve you and wish you all the best with your vehicle. Please call us should you need further assistance.