
Jeff D'Ambrosio Auto Group
Downingtown, PA
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2,527 Reviews of Jeff D'Ambrosio Auto Group
Awesome This is my second Volkswagon that I have leased from Dave Baldwin. He is very professional, honest and always finds the best deals. This is our four This is my second Volkswagon that I have leased from Dave Baldwin. He is very professional, honest and always finds the best deals. This is our fourth lease and one bought car that we have sealed with Dave. If your looking for a car I highly recommend Dave Baldwin. More
Could not be happier with Jeff D'Ambrosio Auto Group! After visiting various dealerships in our area, and even further out, we came to the conclusion that the representatives of these establishments just After visiting various dealerships in our area, and even further out, we came to the conclusion that the representatives of these establishments just did not care to be informed, follow up or be knowledgeable about their products. It was, to say the least, very frustrating. We decided to use TruCar online. Within minutes of filling out the questionnaire, Tina called to say that she was there to help! What a difference, she took our info, we talked about exactly what we were looking for, prices, discounts and options. We arranged to come into the dealership, Jeff D'Ambrosio Auto Group, and Tina met us with a smile, she then introduced us to the most knowledgeable salesperson, Larry. Larry knew the Jeep models inside and out. Larry explained options and packages, talked about personal experiences, and most of all, really listened to my needs and wishes. We built the perfect car and put in the order that very night. About 5 weeks later, Larry called to say that the car was in transit and even sent a pic of it on the trailer. We went to pick it up the very next day and it was everything that I had hoped it would be. We named her Ruby Valentine and Larry spent at least 45 minutes with us, going over the operation and settings of all of the bells and whistles. The finance department, Jaz, made painless and quick work of the necessary paperwork. Jeff D'Ambrosio stopped by to make sure that everyone was happy, we assured him that we truly were. We drove off the lot, in my dream car, knowing that we will be sure to make them our dealership in the future. More
Very Friendly Dealership! Remarkable selection of vehicles Dave was recommended by a friend of mine. I called Dave on his cell and he stated he was on his way to work and would be there in 20 minutes. I expla Dave was recommended by a friend of mine. I called Dave on his cell and he stated he was on his way to work and would be there in 20 minutes. I explained that I was looking for a Jeep Grand Cherokee. Dave told me where they were located and said to look around to see what I liked. When he arrived we discussed my desires as well as my price range. We went out and looked around and I took a vehicle for a test drive, I explained to Dave that the vehicles was for my wife and that the decision would be hers. The following day I returned with my wife. We test drove two vehicles with different suspensions and settled on one she liked. Dave did not have a vehicle in the color with the options that we wanted but located one at another dealership. We agreed on that vehicle. The following day Dave called and said that his dealership had a vehicle coming in a week later, with a additional option and if we could Wait, we could save 10 dollars a month. We decided on waiting and it was worth the wait. The vehicle was perfect and less expensive. I can't say enough good things about Dave. He is very knowledgeable and wants the best for his customers. More
Friendly no-pressure dealership The staff at the dealership is very friendly and accommodating. We worked with Jeff Deacon who showed us in detail the operation of the car and never The staff at the dealership is very friendly and accommodating. We worked with Jeff Deacon who showed us in detail the operation of the car and never made us feel that we were asking too much when we had specific questions and wanted to see different vehicles. It was really a pleasure to work with Jeff and this group and we were given a very nice price on our Jetta too! More
Extremely Pleasant My Salesman was Wendell Wigley. I was referred to him by a frie3nd who had a great experience. I also had a great experience. I traded in a leased veh My Salesman was Wendell Wigley. I was referred to him by a frie3nd who had a great experience. I also had a great experience. I traded in a leased vehicle for a Fiat 500X, white in color. So far, I love it. Unfortunately, I was not able to be shown all the amenities that the car offers, because the person who does that, was with a customer, and it was already 8pm, I was feeling ill, so my salesaman gave me the general idea of the important parts I needed to know. I live a distance from this dealership, and unfortunately, there are none anywhere near me for servicing or anything else. I'm viewing the manual, but not the same by far. I loved working with Wendell, he's awesome. I ordered some weather mats through him, will pick them up on Monday, February 13th after 12noon. Also took the car with a scratched front light, but the lighting guy wasn't in. Hoping the payoff of my trade is done swiftly, as not to cause me any issues. I would definitely recommend this dealership, as well as Wendell. He really knows his stuff and delivers with no pressure at all. More
wonderful, over the top service We just recently purchased a Durango from the dealership from Jake, he was out very sick with the flu, the next day he was slated to leave at 6 pm and We just recently purchased a Durango from the dealership from Jake, he was out very sick with the flu, the next day he was slated to leave at 6 pm and we wanted to pick up after work, even though he was still quite ill he said he would stay pass 6 pm to wait for us. Obviously we decided to come the next evening. This shows you the dedication this dealership has to their customers and Jeff is constantly strolling the showroom saying hi to his customers. Dave and Cindi Gautreau More
There is a reason why this place is packed all the time!!! It's been a bit more than a year since the purchase of my Jeep. always get courtesy emails and follow ups. when the vehicle had a sensor problem, they It's been a bit more than a year since the purchase of my Jeep. always get courtesy emails and follow ups. when the vehicle had a sensor problem, they fixed with warranty without question in very professional manner. had to leave the car in the lot for a week which they made an arrangement for us so conveniently. everything was perfectly documented so even I could do it myself if the problem occurs again in the future. Price of the vehicle was more reasonable than many other places. They are fast and next vehicle purchase will be again definitely from here. More
Wonderful experience Dan helped me get the car of my dreams. It's beyond perfect. I got a good deal on my trade in and got a good price on my new jeep renegade. The car is Dan helped me get the car of my dreams. It's beyond perfect. I got a good deal on my trade in and got a good price on my new jeep renegade. The car is exactly what I wanted. Thanks again! More
Once and Done I am a professional clown and was hired to decorate / do balloon animals for the Grand Opening years ago - and I must say that since then, I have gott I am a professional clown and was hired to decorate / do balloon animals for the Grand Opening years ago - and I must say that since then, I have gotten several vehicles from the Downingtown location and it seems to be easier each time. I do love how the staff works with me concerning meeting my needs and being there around my schedule. I have an inquiry in about my latest purchase (missing a mirror cover) but they ensure me that they are looking into it - which is always the case. My concern may not be met immediately, but each department that it affects - is true to their word and follows through on it until they can provide me a solution. More
Great People! The staff was fantastic! Due to it being the first vehicle I have ever purchased -- I had lots of questions and anxieties about the process. Everyone The staff was fantastic! Due to it being the first vehicle I have ever purchased -- I had lots of questions and anxieties about the process. Everyone I interacted with was great and really worked as a team to reach the goal for me to bring home my new car. Rob Whelan was more then happy to walk us (by boyfriend and I) through the process -- with a smile on his face. Reed Jacques was also great in sharing our different options -- as family have used him many time before. I walked away with my 2013 Chevy Impala --- I would recommend these guys any day! Very Friendly! More