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Jeff D'Ambrosio Auto Group - Service Center

Downingtown, PA

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104 Reviews

104 Reviews of Jeff D'Ambrosio Auto Group - Service Center

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May 08, 2025

I just had my car serviced at their Alfa Romeo Service Center. I 100% endorse this Dealership. Edgar was tremendous when puchasing the vehicle and Steve the Service Manager was great to work with. More

by joeventresca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Floyd
May 04, 2024

Mitch in the service department was very helpful and pleasant. Sarah was customer service oriented. More

by DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
August 12, 2023

Very Professional and courteous. Staff takes the time to break down and review all the pieces of service so you know what you will pay for ahead of time, and they review any changes More

by titosjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McMichael (Volkswagen Service), Eddie Torres (Jeep Sales), Joe DAmbrosio
Aug 13, 2023 -

Jeff D'Ambrosio Auto Group responded

Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2023

Very nice employees, they gave great service in the customer lounge. Overall, one of the best experiences I’ve ever had. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Trisvan
Jun 13, 2023 -

Jeff D'Ambrosio Auto Group responded

Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2023

Jason Garrison, my Service Advisor, did an excellent job from beginning to end! The waiting area was clean and comfortable and furnished with an TV and bathroom nearby. The receptionist was not only friendl More

by modede3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garrison and Receptionist
May 10, 2023 -

Jeff D'Ambrosio Auto Group responded

Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2023 -

modede3 responded

I appreciate your responding to the review of my appointment at your dealership. Since then the problem “that was fixed” has recurred. I will be making another appointment to have the same issue resolved.

December 12, 2022

A bad service they never did my oil change and I go to customer service, they just told me they did an oil change. More

by Jeiden2473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
never ask
Jan 23, 2023 -

Jeff D'Ambrosio Auto Group responded

We sincerely apologize for any miscommunication. We are confident that a quick conversation with our manager will help both you and our team better understand the situation. Please contact our store manager at Jeff D' Ambrosio.

Jan 23, 2023 -

Jeff D'Ambrosio Auto Group responded

We sincerely apologize for any miscommunication. We are confident that a quick conversation with our manager will help both you and our team better understand the situation. Please contact our store manager at Jeff D' Ambrosio.

April 01, 2022

The worst service ever had appointment on a Monday go there no loaner car available reschedule drop off 2 cars for warranty work and a oil change got a call that it was done go back to pick up and what d More

by Markconnor388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan perez
Oct 28, 2022 -

Jeff D'Ambrosio Auto Group responded

We are so sorry you feel this way at this time. We understand that miscommunication can happen even with our best friends. We would love the opportunity to understand this more clearly. Please contact Bob Buffon at 610-269-9500.

July 24, 2021

I’ve purchased two vehicles from Jeff D’Ambrosio since 2012. Service continues to be superior to other dealerships I have encountered. Very appreciative of recent service received from Scott and crew. More

by Kamore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
June 09, 2021

Well Jeff, you just lost another customer. I made my service appointment including a rental car for today. When I arrived at the dealer at 8am after my 30 minute drive, they informed me that they did no More

by CG
Customer Service
Recommend Dealer
No
Employees Worked With
xyz
June 09, 2021

Waste our time, money, gas. Forgot to book renter car twice, Order wrong radio, forgot to schedule appointment. After they said they fix stop start system which they didn't. Over 1 hour away for us and t More

by Djrdean2
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Catania, Jon Hery
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