Jeff D'Ambrosio Auto Group - Service Center

Great Service, much better than Videon! D'Ambrosio was flexible and upfront with the cost estimates. I always will bring my car to them. Thanks! I've been there for regular maintenance and they're al flexible and upfront with the cost estimates. I always will bring my car to them. Thanks! I've been there for regular maintenance and they're always helpful. I get coupons for service and they are always friendly. More

1st time we brought the van in , the tires shook, we were told they just needed to be balanced it still shook when i got it back and then 3 weeks later when we needed to get it inspected they told us the tir told they just needed to be balanced it still shook when i got it back and then 3 weeks later when we needed to get it inspected they told us the tire rod needed to be replaced. Which was the reason we took it to you in the first place. The man in service was just nasty and I wish I got a name but I just wanted to get off the phone due to his language then dealing with Rebbecca the second time she was just rude and had a bad attitude and gave the wrong prices. Got very smart mouthed on the phone. I'm a customer who should be treated with respect. I didn't come in there talking to them like that and i didn't give any hard time as to what needed to be done. She actually felt the need to tell me "well the brakes are what stops the van , ya know" It 's not in for brakes. I am just very unhappy with the way we were treated and talked to so I called our warranty company and Thank goodness we don't have to go back there. Very unhappy and more than willing NOT to recommend your company. I did call the service manager Jim, doubt anything will happen. not to mention that Rebbecca said they waited all day for the warranty company to get back to them.(Which they never returned any of our calls) to tell us what was even wrong with the van, I talked to the warranty company. do you know they time stamp everything and our claim was approved right away.It was never sent in until after 3:45 pm I have been with out my van since Sunday, It is now wed. I'm going to pick it up now. More

this dealership is the most disrespectful lieing assholes. Mile told me that there is nothing wrong with my truck . He is LIEING. hE KNOWS ABSOULTLY NOTHING. i WILL NEVER GO BACK AND I WILL GET THE assholes. Mile told me that there is nothing wrong with my truck . He is LIEING. hE KNOWS ABSOULTLY NOTHING. i WILL NEVER GO BACK AND I WILL GET THE MONEY BACK TO THE WARRENTY COMPANY BECAUSE THEY NEVER FIXED IT. More

Could not fix problem with our car. Delivered car back with another unrelated part broken. Refused responsibility. Will never deal with again. Reccomend to stay away. with another unrelated part broken. Refused responsibility. Will never deal with again. Reccomend to stay away. More