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Jeff D'Ambrosio Auto Group - Service Center

Downingtown, PA

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104 Reviews

104 Reviews of Jeff D'Ambrosio Auto Group - Service Center

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January 10, 2014

I have been dealing and buying from Jeff for 30 some years. The sales help, the service departments, and everyone at Jeff D'Ambrosio is great to work with. I see no reason to go anywhere else. Plus abou More

by 5659Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in the service department. He is always so nice and helpful., David Williams
January 06, 2014

Knowledgable about the serivce issue I had. Communicated the findings by phone call and was up front about diagnostic time and issue. replaced part and issue resolved to this point. I have no reason not t More

by rlkirkner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair
December 12, 2013

I just wanted to say that my 2005 Dakota never was same after replacing all parts they could think of. It seems that it took three times at the dealership was the charm. The first two times it came to me d More

by ojrmike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jim Catania
September 30, 2013

I have a dodge dart se 2013. i had problem with racetrack tail light; they could not fix it up ; moreover they made me feel liar of telling something else. they donot have any idea how to fix it up using com More

by Hasan83
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jon Hery
March 18, 2013

Very impressive service department. They don't play gimmicks and provide excellent service. Highly highly recommend. Had a vibration from uneven tire tread and they rotated my tires for free. More

by Oriffx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 19, 2013 -

Jeff D'Ambrosio Auto Group responded

Thank you so much for the fabulous review! At Jeff D' Ambrosio Auto Group we pride ourselves in having the best customer service available and will always put our customers needs first as well as go above and beyond for them whenever possible. We appreciate the recommendation and look forward to continuing to work with you for many years to come. Don't forget to follow us on Twitter and like us on Facebook for access to exclusive discounts. Thank you, The Management Team at Jeff D'Ambrosio's

September 17, 2012

I came into the dealership to get some work done on my Charger and walked out with a new Journey. After my service was complete i was walking through the show room and I asked a salesman a question about More

by Mack1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Paparo, Paul Fiedler
Sep 17, 2012 -

Jeff D'Ambrosio Auto Group responded

Congratulations on the new Journey, it's a terrific vehicle! Thank you for the five-star review, Nick and Paul appreciate your sentiments as well. Our car buying experience is so easy, you will feel confident with your decision right on the spot. The quality of our service department will let you know that you will stay satisfied throughout your ownership experience. We look forward to seeing you again. Remember, Like us on Facebook and Follow us on Twitter for online coupons and specials. Thank you, Jeff D'Ambrosio, Owner

January 28, 2012

Worst experience ever!!! Last time I go to these crooks!!! All they did was deny that they screwed up my car and would not release the vehicle until I paid. Had to take my car to another mechanic More

by Burke67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Whelan
December 26, 2011

Recently bought a Galant, had to bring it in for an issue with the brake light sticking on and acceleration issues. Both Bobs were very helpful and resolved the issue pretty fast. More

by snarfvader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holmes, Bob Coppick, Bob Holmes
October 30, 2011

Jeff D'Ambrosio Auto Group, in my opinion, is one of the best in the business. The service advisers are honest, sincere and very helpful. Unlike other places, they would not trick their customers in getting More

by epepito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Gaspar Rodriguez
October 17, 2011

We originally came in to have service done on our Mitsubishi. However, it was time for her to go to car heaven with 205,000 miles under her belt. So we were handed over to Bob to find a replacement. More

by bjleihy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whelan, Bob Whelan