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Jeff Gordon Chevrolet
Wilmington, NC
329 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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329 Reviews of Jeff Gordon Chevrolet
February 12, 2013
The employees were very helpful in turning a bad situation into a positive one. They got me out of my old Jeep and into a new one with little hassle, a quick turnaround, and a better price. situation into a positive one. They got me out of my old Jeep and into a new one with little hassle, a quick turnaround, and a better price. More
by jeffkilts
Employees Worked With
Steve Benjamin, Rudy Carter, Kirk Wilson, Matt Barron
Helpful February 12, 2013
Was greeted and helped to find the SUV that I needed...could not have asked for my service to be any more efficient..Marcus saw to my needs as they are arose and also sought the advise of Reuben needed...could not have asked for my service to be any more efficient..Marcus saw to my needs as they are arose and also sought the advise of Reuben B to tweek my concerns. Thanks for making my experience an eventful and fun time...looking forward to coming back for service needs ect. More
by terrydukes
Employees Worked With
Marcus Hands, Reuben Bryant
February 07, 2013
I usually don't write reviews whether positive or negative however I have had such a horrible experience that I felt obligated. I could write a book on our experiences. I will only give a very brief negative however I have had such a horrible experience that I felt obligated. I could write a book on our experiences. I will only give a very brief summary. We purchased 2 vehicles 8 months ago. That was mistake number 1. We purchased a car less than 1 year old and have had numerous problems. On top of that, we were lied to by the salesperson and then accused by the service team that we were lying. It just went back in to the shop and they supposedly fixed the problem. They did not fix the problem. The other vehicle we bought did not go through the certified vehicle172 point inspection. We know this as a fact and we have proof. That started with the AC not working properly and then a long list follows. We will NOT purchase another vehicle or even bring in our vehicles for maintenance or repairs (even though we have free maintenance for a year and extended warranty). We will make the drive to another Chevy dealer. I warn you...do not give these people your business. They are rude and do not take the time to listen and will accuse you of lying. Not to mention, they do not know how to complete a simple repair. The car goes to another Chevy dealership tomorrow. We will see if they can fix the problem. Just don't make the same mistake as I did. Do not purchase a car or bring in for maintenance/repairs. More
by miller75
Employees Worked With
Service, Sales
January 29, 2013
Friendly easy to deal with staff. Sales person kept things to the point and simple. No badgering of the customers and was extremely helpful in gettings questions answered quickly. Smart and friendly St things to the point and simple. No badgering of the customers and was extremely helpful in gettings questions answered quickly. Smart and friendly Staff. More
by John Luis M.
Employees Worked With
Marcus Hands
January 29, 2013
the sales person brian kane was very polite and i felt he the sales person brian kane was very polite and i felt he had us in mind. sales team was very kind. we are very pleased with our 2013 equanox the sales person brian kane was very polite and i felt he had us in mind. sales team was very kind. we are very pleased with our 2013 equanox More
by notredame3006
Employees Worked With
brian kane
January 25, 2013
Jason and the Finance Manager made the purchase of our 2007 Ford Ranger so much easier than we had expected considering our concerns about arranging financing. They really went the extra mile to make it 2007 Ford Ranger so much easier than we had expected considering our concerns about arranging financing. They really went the extra mile to make it all possible. More
by Linda Bethune
Employees Worked With
Jason Nicholas
January 21, 2013
took car in numerous times couldn't fix problem asked to speak to service manager was very rude and un sympathetic apparently must of had a problem with someone else he was rude to because he had a black ey speak to service manager was very rude and un sympathetic apparently must of had a problem with someone else he was rude to because he had a black eye,I thought that strange having this person representing a company that looks like that,took car to different dealer ,fixed car first visit they were very pleasant and would recommend them anytime. More
by JuliePhelps
Employees Worked With
stephen phelps, Ted Wilcoxon, Dan Tozour
January 21, 2013
Steven treated me with utmost respect and did every thing he could to make my buying experience a good one. You could make it better for out of state buyers by sending all the necessary information to the a he could to make my buying experience a good one. You could make it better for out of state buyers by sending all the necessary information to the appropriate states to make the transfer of title and tags easier. More
by CharlesWitten
Employees Worked With
Steven Benjamin
January 19, 2013
My wife and I were looking to trade our vehicle. We went to Jeff Gordon for the first time not really sure what to expect. But we were very impressed. The sales staff was very helpful and worked to get us i to Jeff Gordon for the first time not really sure what to expect. But we were very impressed. The sales staff was very helpful and worked to get us in the vehicle we wanted despite our troubled credit. I will certainly deal with Jeff Gordon Chevorlet again!!! More
by dmcclerren
Employees Worked With
Mike Johnson, Kirk Wilson
January 18, 2013
Extremely professional friendly staff were there with us EVERY step of the way and worked with us for an extremely long time getting us in the car WE wanted. EVERY step of the way and worked with us for an extremely long time getting us in the car WE wanted. More
by jcollins052006
Employees Worked With
Baker Street, Sean Simmons
