Jeff Haas Mazda - Service Center

Jeff Haas a great service station. The staff are always there to help as soon as you pull in. There is one service coordinator that we have worked with and he goes above and beyond to The staff are always there to help as soon as you pull in. There is one service coordinator that we have worked with and he goes above and beyond to help us. His name is Frank Osuna. Not only is he professional but truly cares about his customers. He’s friendly and I truly am comfortable and trust him to monitor my car when it’s in for service. We consider him our family ! That’s rare nowadays. Thank you Frank , we will see you soon. More

Ken has always been a great salesman and very helpful when we need anything. He is a great asset to the Jeff Hass Mazda sealership when we need anything. He is a great asset to the Jeff Hass Mazda sealership More

This ship very every much better place people very nice I like this place thanks like this place thanks More

I just got back from your dealership where I was told that the oil change and tire rotation I scheduled for today was made for yesterday. It took me 15 minutes to get ahold of a person so that there were that the oil change and tire rotation I scheduled for today was made for yesterday. It took me 15 minutes to get ahold of a person so that there were no mistakes because of a computer error. I saw the company sent a confirmation email, but I didn't think to check it because I was very specific and I thought they were confirming my wishes. I have already had problems in the past, telling me that water on a headlight would not allow me to renew my license, (not true) and that such repairs were not covered by my bumper to bumper warranty(they wanted 1000 dollars to drain the water). I could tell the young man was used to complaints because he just stared into space when I complained. I have always gone to the dealer and now I can't. Shame on you! More

My recent experience at Jeff Haas Mazda's service department was nothing short of a nightmare. Here's why: I was left to languish in their waiting room for a whopping FOUR HOURS for what should ha department was nothing short of a nightmare. Here's why: I was left to languish in their waiting room for a whopping FOUR HOURS for what should have been a routine oil change and cabin air filter replacement. It's clear that Jeff Haas Mazda has zero respect for its customers' time. I came in at 1PM and left just after 5PM, which meant competing with the afternoon rush-hour traffic. They eventually comped the service and apologized for the wait, but time is money and I would have gladly paid for a reasonable amount of time. If you cherish your time, steer clear of Jeff Haas Mazda's service department. Their combination of ineptitude and lack of communication is an insult to their customers. More

Have been dealing with Carlos Guzman for 10 years. Bought 2 Mazdas from Jeff Haas in 2012. Carlos has always handled my service needs and alerted me when any issue needed to be addressed. He is just p Bought 2 Mazdas from Jeff Haas in 2012. Carlos has always handled my service needs and alerted me when any issue needed to be addressed. He is just perfect in every way. Had an accident this week and he steered back to Best Collision. Helped me out on a few things to be aware of…I can run thinking or ideas past him and get good advise that I trust! Just appreciate him so much…he looks after me and you just don’t seem to get that personal touch nowadays. You do at Jeff Haas Mazda-especially with Carlos Guzman. Always courteous, respectful and helpful. More

This is one of the best Associates you have working in the service! I've been coming to Jeff Haas Mazda since I bought my 1st Mazda over 25 years ago! Alan was my Service Advisor than and has kept me comi the service! I've been coming to Jeff Haas Mazda since I bought my 1st Mazda over 25 years ago! Alan was my Service Advisor than and has kept me coming back!! Thank you Alan for using the Golden Rule! More