Jeff Haas Mazda - Service Center

Great service experience Taken care of by Allan Hempel, who provides great customer service. I was set up with the courtesy shuttle so I could get back to work while my car w Taken care of by Allan Hempel, who provides great customer service. I was set up with the courtesy shuttle so I could get back to work while my car was serviced during the day. More

How Do You Spell Excellence? I am writing to answer the question I wrote in the title. As far as I'm concerned, you spell excellence, T.O.D.D. T.R.O.U.B.L.E.F.I.E.L.D. Todd is I am writing to answer the question I wrote in the title. As far as I'm concerned, you spell excellence, T.O.D.D. T.R.O.U.B.L.E.F.I.E.L.D. Todd is always available to help when you need it. Recently, I purchased my second new car from Jeff Haas , and, the day after I bought it, I discovered what seemed like an unusual collection of fluid to the side and rear of the vehicle. At first, I thought it was simply from the rain or from using the air conditioning. However, when it didn't evaporate, I wiped up a clear, viscous liquid with a consistency similar to oil. I called Todd, who advised me to bring it in early on the next business day. He took the car back for inspection. They didn't find anything, but after further discussion with the mechanic, we decided it could have been brake fluid. When I went to Jeff Haas, it had not happened again since I first spotted it, so we decided to keep an eye on the car and to watch for the first sign of recurrence (if it did, in fact, come from the new vehicle). Cars, whether new or not, are huge investments, and we rely on them every day of our lives. Todd understands that, and he takes customers' concerns seriously. He could have just dismissed what I said since you don't expect problems from a new car, but instead he listened to my description of symptoms and did his best to help diagnose the ailment. I am grateful for the Jeff Haas service department, and I am relieved that Todd is there to address any issues that develop. When you think about it, long after the contracts are signed and you drive the car off the lot, it's really the service department you end up dealing with for years to come. It's good to know that someone like Todd Troublefield is there to work with you and to watch out for your car's health and well-being. More

Outstanding I went in for an oil change and upon arriving I was told of a recall. I was not aware of it but glad i was told about it and a quick pull up of my inf I went in for an oil change and upon arriving I was told of a recall. I was not aware of it but glad i was told about it and a quick pull up of my information confirmed I was clear for one. Thanks. More

Satisfied Customer I have been going to Jeff Haas Mazda since 2002. My service advisor is Carlos Guzman. He has always done a great job in making sure my cars are kept I have been going to Jeff Haas Mazda since 2002. My service advisor is Carlos Guzman. He has always done a great job in making sure my cars are kept in good working order. Carlos always keeps me informed on any required service also giving a pretty accurate ETA. More

Outstanding, Well-Priced Service My family and I love Jeff Haas Mazda. Their service department is organized, friendly, and efficient. I think most people dread bringing their car in My family and I love Jeff Haas Mazda. Their service department is organized, friendly, and efficient. I think most people dread bringing their car in for service--but at Jeff Haas Mazda, I really do feel like I'm being given all of the information, the best deal, and the best service available. My Dad has worked with Todd Troublefield in the service department and won't go to anyone else. I brought my Mazda in this past weekend, however, and had an outstanding experience with Cynthia Ramirez. She was professional, friendly, and most importantly--she communicated with me throughout the service process, which ended up being longer and more complex than originally anticipated. She understands the importance of cost, a friendly attitude, and good customer service. I couldn't have asked to work with someone better. More

A remarkable find I'm new to Mazda and have a 2013 Speed3. Very impressed with the two service reps I have dealt with Cynthia Ramirez and Carlos Guzman. In both visits I'm new to Mazda and have a 2013 Speed3. Very impressed with the two service reps I have dealt with Cynthia Ramirez and Carlos Guzman. In both visits I was treated well and kept informed about service progress. 100% satisfied, plus they have a pleasant waiting area with WiFi and coffee, so I can work while waiting. I'll be back - thanks to both. More

Great service! Allan Hempel did a great job for my car. My one and only recommendation would be to make your services page more intuitive. For instance, I booked t Allan Hempel did a great job for my car. My one and only recommendation would be to make your services page more intuitive. For instance, I booked the appointment to be at 7:00 AM and I included the type of service to be done; state inspection. There was no mention of the actual time of the state inspection which could only be performed after 8:00 AM as that's when the techs arrive. More clarity on the types of services corresponding to the times they can be performed would help greatly. More

Allan Hempel at Jeff Haas kept me well informed was very pro Fast and friendly and kept me well informed.I really enjoyed working with Allan hempel and would reccomend this dealership to get your car serviced th Fast and friendly and kept me well informed.I really enjoyed working with Allan hempel and would reccomend this dealership to get your car serviced there . More

Service Cynthia Ramirez always takes good care of my service needs. My car is always serviced correctly the first time! Everyone in the service department i Cynthia Ramirez always takes good care of my service needs. My car is always serviced correctly the first time! Everyone in the service department is knowledgeable, accommodating, & friendly. More

Great servive I have always had great service from Allan Hempel and Jeff Haas Mazda. My wife and I have worked with Allan Hempel since 2003 with complete satisfacti I have always had great service from Allan Hempel and Jeff Haas Mazda. My wife and I have worked with Allan Hempel since 2003 with complete satisfaction. More