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Jeff Schmitt Chevrolet East
Beavercreek, OH
45 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 45 reviews
January 29, 2023
The service department is extremely conscientious towards their customers and always provide the utmost unconditional positive regards to their customers, their customers and always provide the utmost unconditional positive regards to their customers, More
by Fig
Employees Worked With
Damian and Abby
Helpful January 23, 2023
very pleased with my service call, the politeness with the employees in the service center, and the speed with which my repair was taken care of. the employees in the service center, and the speed with which my repair was taken care of. More
by zetajay
Employees Worked With
employees in service
January 02, 2023
I was very pleased with the service and the overwhelming support I was given to make my visit and purchase an exceptional one. Scott Kiever went out of his way to make this experience pleasant from the begi support I was given to make my visit and purchase an exceptional one. Scott Kiever went out of his way to make this experience pleasant from the beginning to the end. More
by kscottw
Employees Worked With
Scott Kiever, Andrew Estle, Mark Skiba
December 25, 2022
Always accommodates my busy schedule for service appointments.Great shuttle radius makes drop off and pick up easy.Service advisors are always courteous and helpful! appointments.Great shuttle radius makes drop off and pick up easy.Service advisors are always courteous and helpful! More
by mparks53
Employees Worked With
Abby
June 30, 2022
I needed a pre-road-trip oil change and was also offered tire balance, 4-wheel alignment, and fuel system service, so I OK'd it all. My issue deals with the tire balance. I learned how to balance tires at tire balance, 4-wheel alignment, and fuel system service, so I OK'd it all. My issue deals with the tire balance. I learned how to balance tires at a local garage when a teenager; I was told Rule #1 is always to remove the existing weights to ensure the minimum of weight is added to the wheel/tire assembly ... in discussions with people in the business today at high quality shops, they tell me that's still top priority. The existing wheel weights were not removed and I now have some wheels with 50-60 weights on them when 10 or less probably would have done the job; a close examination of the job indicated that many of the newly added weights (white color) were put on as a counterbalance to the old weights and provided an extremely amateur looking job since they were visible on my gloss black wheels. Needless to say, I am very disappointed at this result considering the high quality work I've had done there in the past. I did my own hi-speed road test and discovered a bit of a high frequency vibration between 50 and 75 mph, but it was a low enough in amplitude to not be objectionable (I used to test things for a living). I know This service shop can do much, much better. I was happy with the rest of the service. More
by Terminator
Employees Worked With
Abby Shoemaker
June 12, 2022
Great Experience, no issues. The only dealer I found to be honest with the pricing & the only dealer to still except the GM discount. All the other dealers I went to , up the pri The only dealer I found to be honest with the pricing & the only dealer to still except the GM discount. All the other dealers I went to , up the price by $10,000.00 More
by whipp362
Employees Worked With
Rick Brown & Jeff Nicholas Excellent
February 25, 2022
I have been calling dealers all over trying to find a truck to replace my 2006 that is on it's last legs. I called and spoke to a sales manager and he spoke to me in the most disrespectful and rude way. truck to replace my 2006 that is on it's last legs. I called and spoke to a sales manager and he spoke to me in the most disrespectful and rude way. I was accused of lying and being a scammer all because I need a truck. I called back and spoke to the GM and he acknowledged that his employee took his frustrations out on me. It is not ok at any time for someone to use the tone and treat a person as I was treated by this guy. Leaving this review in as many places as possible. The market is terrible and I am desperate to get a truck but not by folks that will so easily talk to a woman or any potential customer this way. More
by jendanne
Employees Worked With
Mark Skiba
