Osborne Chevrolet - Service Center

I had an amazing experience doing business with Osborne Chevrolet! The entire staff from service to sales is TOP NOTCH! I will definitely be doing all my future automotive business with this FIRST CLASS o Chevrolet! The entire staff from service to sales is TOP NOTCH! I will definitely be doing all my future automotive business with this FIRST CLASS organization. More

Don't take your vehicle here for service! !!! Beware!!!!! Horrible place!!!! Went in for a recall. Drove the car there then they say tow truck and not there fault. 😑 then all of a sudden 15 m !!! Beware!!!!! Horrible place!!!! Went in for a recall. Drove the car there then they say tow truck and not there fault. 😑 then all of a sudden 15 mins later its running. They fixed nothing. It was a recall!!! They just want money money money. So if your poor like me and have a recall freaking forget it. They take the blame for nothing just passing It around. More

Great team ! ! Always able to work me in for service . Thanks again for a job well done ! Always able to work me in for service . Thanks again for a job well done More

GREAT SERVICE GREAT PEOPLE GREAT TO DO BUSINESS WITH IN BYRON GA OR THE USA BYRON GA OR THE USA More

The young lady who checked me in and out was super nice! They did a great job detailing my truck. Thanks ! They did a great job detailing my truck. Thanks ! More

Less Than a Minute Lees than a minute after checking in at your service department I was told the web base appointment on the Sutton Chevy website was useless and there Lees than a minute after checking in at your service department I was told the web base appointment on the Sutton Chevy website was useless and there was 82 vehicles in front my truck. I was then told my truck would not even seen that day because I made a web base appointment and not a call in appointment. This is after i had received an email conformation and a text conformation for the appointment. Sutton is an hour drive and I used half day vacation to hold up my side of the appointment. Words were exchanged and after a heated discussion the service manager stepped in and my truck was repaired. I was referred to Sutton Chevy by the GM at Sutton Acura in Macon. He reassured me I would be taken care of. I have since informed him I'd rather deal with Five star Chevy than Sutton. Yes, my truck was fixed in a timely manner but only after having to come unglued. That's the only reason I gave Sutton two stars instead of zero star. More

Best Service i have ever had I think the service is what stands out the most of this dealership and sets them apart from others. I bought my Camaro from another dealership last y I think the service is what stands out the most of this dealership and sets them apart from others. I bought my Camaro from another dealership last year, and had poor service even when i was in to go for test drive and buy the car. i decided to try the dealer in the town where i live and have always went back. they always provide a way for you to get to work and back even though i work 45 min. away and have even brought my car back to my house; i wish they were given my sale originally. The staff is phenomenal, from the receptionist Mel who is so sweet, to the service guys Billy and John and their manager Jason; such a great team. More

Excellent Place to Buy A Chevrolet All the Sales and Service Personnel at Jeff Smith Chevrolet are SUPER. They take excellent care of their customers. They stand behind the product the All the Sales and Service Personnel at Jeff Smith Chevrolet are SUPER. They take excellent care of their customers. They stand behind the product they sell you. Warren and Josh are friendly and helpful. More

Best Service Department Excellent service, prompt and courteous. Clean facility and waiting area is ample enough to accommodate a large number of customers and is well stocke Excellent service, prompt and courteous. Clean facility and waiting area is ample enough to accommodate a large number of customers and is well stocked with fresh coffee, snacks and clean restrooms. Austin Harris is most efficient, pleasant and courteous service employee i have ever entrusted my vehicle for service work. More

The worst service ever This has to be the worst dealership ever! I had to have saturn recalls done and even though they were done in a timely manner, the call i received wa This has to be the worst dealership ever! I had to have saturn recalls done and even though they were done in a timely manner, the call i received was your car is done but it won't start. The car was running fine, started every time with no issues until the ignition locked up. When I asked what the problem was they thought it might be the battery, they didn't know. I asked if the security lock light was on or if they checked the battery they replied no that they had did the recalls by spec and that was all they would do without a 100.00 charge. When I asked who I should contact to resolve this issue Austin (the person I was talking to) said nobody could make them pay for any repairs and there was no to call. To add insult to injury( I am a 55 year old grandmother ) I came out there, picked up the keys and with my grandson tried to jump off the car to no avail while 2 mechanics stood across from me and watched. IS THIS REALLY A PLACE YOU YOU WANT TO PATRONIZE? My suggestion is to find a better dealership than this! More