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Jeff Wyler Chrysler Jeep Dodge of Lawrenceburg

Lawrenceburg, IN

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362 Reviews

875 E Eads Parkway

Lawrenceburg, IN

47025

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Showing 362 reviews

May 17, 2017

Purchase of 2016 Jeep Renegade My 1st experience with Jeff Wyler Lawrenceburg was in Dec 2013 and the purchase of a 2014 Cherokee (2WD). My 2nd experience was in Dec 2014 and the pu More

by RStrohmier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason but can't remember his last name., Jesse Wanstrath, Gary Spoon
May 12, 2017

Chuck Reckers is Awesome! Chuck at the service department is always a pleasure to deal with. Yesterday, I had an emergency breakdown just down from the dealership. As soon as More

by trainmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Reckers
May 11, 2017

Forked over Friendly until you buy, then you find everything you were told/sold was lies. Tried to call salesman after the sale, left messages never a return call More

by whocares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Mercer
May 26, 2017 -

Jeff Wyler Chrysler Jeep Dodge of Lawrenceburg responded

Thank you for giving us your name so we could look into what took place. The work order you signed stated that we would fix the scratches on the vehicle. However, it did not state that you had up to 1 year to have the work completed. It stated that all work must be completed within 30 days unless otherwise noted. We are sorry that you do not like our 30 day policy on doing work for our customers. The reason we have that policy is so we can make our customers happy by completing the work they need done in a timely manner because they usually want it done as soon as possible. That being said, that does not mean that we do not accommodate a customer's wishes by giving them more time if needed but it must be noted on the work order. We are also sorry for the other issues you had with the vehicle after delivery, however, there is nothing we can do, other than apologize, since the events took place almost a year ago. Thank you for the correspondence and for taking the time to leave a review about your experience.

May 06, 2017

New customer for life. Brian and the rest of the team at Jeff Wyler were awesome! When other dealerships said that they could not get me into a Jeep, Jeff Wyler Chrysler Jee More

by RobL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Steenhoek
May 05, 2017

fast and friendly the best dealership i have dealt with. would recommend them to anyone . fast frieldly and eager to help you. would go the extra mile if needed More

by birddogwillis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Steenhoek
May 03, 2017

Oil Lead I took the van in to have an oil lead checked. Our garage had said there was a small leak. The service department said it could take an hour. After 45 More

by greatfulJo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
April 17, 2017

Built my new Rubicon! I walked into the dealership with no plans to purchase, however, knowing in a month or so I would. Brian sat down with me and we built my perfect Jeep More

by RNPhD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Steenhoek
April 12, 2017

Painless Sale Very smooth and painless sale with no pressure. Brian is a prime example of what a professional and knowledgeable salesman should be. Dealership is cl More

by eshelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Steenhoek
April 11, 2017

Great experience! It was our first big vehicle purchase and Brian at Jeff Wyler was the perfect salesman for us. He listened to what we needed for our growing family, f More

by allen2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Brian Steenhoek
April 11, 2017

Great Customer service We were interested in a vehicle that we had seen online but was not at the Jeff Wylers closest to where we lived. Brian was able to get the vehicle f More

by Mary Lynn Blish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Steenhoek
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