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Jeff Wyler Chrysler Jeep Dodge of Lawrenceburg
Lawrenceburg, IN
362 Reviews
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Showing 362 reviews
April 11, 2017
BUYING MY NEW TRUCK WAS A PLEASURABLE EXPERIENCE THE SALES STAFF WAS VERY HELPFUL AND KNOWLEDGEABLE. THEY HAD OR FOUND THE ANSWERS TO ALL MY QUESTIONS. THEY WERE NOT IN ANY WAY PUSHY . THEY WENT THE THE SALES STAFF WAS VERY HELPFUL AND KNOWLEDGEABLE. THEY HAD OR FOUND THE ANSWERS TO ALL MY QUESTIONS. THEY WERE NOT IN ANY WAY PUSHY . THEY WENT THE EXTRA MILE TO SHOW AND DEMONSTRATE ALL THE AVAILABLE OPTIONS, TO ME. THEY ALSO OFFERED SOUND ADVISE WHEN ASKED. I WAS TREATED WITH RESPECT AND THEY KNEW MY TIME WAS VALUABLE TO ME. MOST OF THE PAPER WORK WAS ALREADY COMPLETED SO THERE WAS NOT MUCH TIME SPENT IN FINANCE. AFTER THE SALE THERE WAS A MINOR ISSUE WITH A THIRD PARTY'S QUALITY OF WORK AND THEY TOOK CONTROL OF THE ISSUE AND HAD IT RESOLVED. More
by JAM
Employees Worked With
JASON MALONE, Brian Steenhoek
Helpful April 11, 2017
Willing to negotiate to meet my budget Very pleased with the dealership and how they brought the price down to meet my budget. However the truck itself I feel should have more options such Very pleased with the dealership and how they brought the price down to meet my budget. However the truck itself I feel should have more options such as power seats, remote start, etc given the list price. We negotiated down to what I felt was a reasonable price for that truck, it was not reasonably priced at the list price. More
by king
Employees Worked With
Brock somebody??, Brian Steenhoek
April 06, 2017
Always do a great job. Chuck Hutton always has been a great help with the Jeeps that I have bought. I go back to him so I know I get the best help when buying the car I wan Chuck Hutton always has been a great help with the Jeeps that I have bought. I go back to him so I know I get the best help when buying the car I want. As long as Chuck is there at Jeff Wyler Lawrenceburg I plan on going no where else he was friendly and knew what I needed to be able to get the 5 different Jeeps I wanted. I think the staff also is great and friendly.. More
by llipps
Employees Worked With
Chuck Hutton
March 20, 2017
They tried hard to make it a good outcome. WE give the service department very high marks for our trucks and cars. The Sales people try to follow up to keep your interest in the new vehicle wi WE give the service department very high marks for our trucks and cars. The Sales people try to follow up to keep your interest in the new vehicle without being overwhelming. More
by DLKR
Employees Worked With
Brian Steenhoek
March 13, 2017
Good experience Salesperson worked with me He did everything he could to help me find what I was looking for so I could have the vehicle I wanted great sales person Salesperson worked with me He did everything he could to help me find what I was looking for so I could have the vehicle I wanted great sales person to work with Thanks, Brian you did a great job and I appreciate everything... More
by shauna
Employees Worked With
Brian Steenhoek
March 05, 2017
Bait and switch I asked the service department to look in to a problem for me. They said they would and that they would charge 1 hour. I said that was ok, and asked I asked the service department to look in to a problem for me. They said they would and that they would charge 1 hour. I said that was ok, and asked them to call me with a price before fixing it. They did call back, let me know what the problem was and what it would take to fix it. I gave them permission to do so. However, they called me back to let me know that didn't work and they would need to do more work for an additional $200. I told them they said the fix would be at the previous agreed price, but they said they would need to charge me more. Long story short, I had to go in to talk to the manager to get them to remove the part they put on and only charge me the gourmet of labor. Had I known from the beginning that they were just going to " try some stuff to see what works" I would have never agreed to have then look into it in the first place. At the end of the day, I am out $95 for an hour of labor and my problem still isn't fixed. Chrysler has lost my business. I will go to Bob Summeral, where they will look in to your problem whiteout charging you any labor, give you a quote, and then you can decide what you want to do. Very dissapointed disappointed in Jeff Wyler. I bought this car there, but I cannot trust them to service it. Lost my family's business. I will be sure to tell everyone I know about the poor experience I had there. More
by Matthew Clark
Employees Worked With
Didn't get a name
February 24, 2017
Once Again, Well Done Purchased my 2013 Ram 1500 at Jeff Wyler Lawrenceburg, and always take it there for service. Staff is always professional and friendly, and they alway Purchased my 2013 Ram 1500 at Jeff Wyler Lawrenceburg, and always take it there for service. Staff is always professional and friendly, and they always point out ways that I can save a few dollars. Service is always done quickly, and there has never been an issue with any serve performed. More
by tombramel
Employees Worked With
Chuck Reckers
February 22, 2017
Another excellent service experience. We were informed of when our service would be. The service manager was most helpful and explained everything. Our wait time was reasonable and we were We were informed of when our service would be. The service manager was most helpful and explained everything. Our wait time was reasonable and we were kept informed of the progress. Every employee we were in contact with was helpful, friendly, courteous, and knowledgeable. More
by John Kalb
Employees Worked With
Service department and cashier
February 09, 2017
Gary is a man of his word! I'm very happy! I had an issue with paint coming off of some replacement hinges that had been put on my Jeep Wrangler that I purchased new from Jeff Wyler Lawrencebur I had an issue with paint coming off of some replacement hinges that had been put on my Jeep Wrangler that I purchased new from Jeff Wyler Lawrenceburg. Mopar and the service department weren't going to take care of fixing the faulty paint on these replacement hinges (even though the jeep was still almost brand new), "warranty doesn't cover paint"; but Gary made sure that it was fixed and taken care of! Thank you, Gary for restoring my trust in Jeff Wyler and jeep! More
by Angela
Employees Worked With
Gary Spoon
February 03, 2017
Professional, courteous, AND efficient My leasing experience started with a phone call to Brian Steenhoek, as my online research revealed that he has received excellent reviews from many sa My leasing experience started with a phone call to Brian Steenhoek, as my online research revealed that he has received excellent reviews from many satisfied customers. Brian immediately understood my needs, and put a great deal together while we were on the phone. That has never happened to me before, and I was amazed (and grateful) at how quickly and efficiently he handled every detail. All that remained was for me to pay the dealership a visit, sign all of the required forms, and shake Brian's hand. I wish that all of my previous car-buying experiences could have been this smooth. Congratulations, Brian; color me impressed! More
by awhcirv
Employees Worked With
Brian Steenhoek
