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Jeff Wyler Chrysler Jeep Dodge of Lawrenceburg
Lawrenceburg, IN
362 Reviews
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Showing 362 reviews
November 01, 2015
Harmless Very polite, courteous and never pushy. They strive to get you the best deal possible that fits your needs. I am now a very happy Jeep owner. Very polite, courteous and never pushy. They strive to get you the best deal possible that fits your needs. I am now a very happy Jeep owner. More
by Cards22
Employees Worked With
Brian Steenhoek
Helpful October 27, 2015
True friends Very helpful in finding what we were looking. He was genuine in helping us find the perfect vehicle. He set aside his personal benefits from making a Very helpful in finding what we were looking. He was genuine in helping us find the perfect vehicle. He set aside his personal benefits from making a sale and was more of a customer advocate. Because of him I will continue to purchase cars from that particular location. More
by Bwhite
October 20, 2015
Very Helpful! Working with Brian and the Finance team at Wyler was great! They helped work with me until they were able to get me into a vehicle that I would love. Working with Brian and the Finance team at Wyler was great! They helped work with me until they were able to get me into a vehicle that I would love. Will definitely be back for any future purchases! More
by cariv07
Employees Worked With
Brian Steenhoek
October 10, 2015
excellent! very professional! I had a great experience with the salesmen! He helped me through the entire purchase! He knew exactly what I wanted and within one hour we were finish I had a great experience with the salesmen! He helped me through the entire purchase! He knew exactly what I wanted and within one hour we were finished! Great experience! More
by chub205
October 05, 2015
it was great They were helpful in my selection process. I only wish they would have gave me an option on the color of the car I got but other than that they were They were helpful in my selection process. I only wish they would have gave me an option on the color of the car I got but other than that they were very professional. As More
by jones cody 1234
Employees Worked With
Brian Steenhoek
September 30, 2015
Committed to matching product to customers wishes. The Dealership had a large Inventory whereas others did not. It also was open when others were not. We found this extremely accommodating to the Cus The Dealership had a large Inventory whereas others did not. It also was open when others were not. We found this extremely accommodating to the Customer. Our SalesRep, Brian Steenhoek was focused when communicating, not making us repeat ourselves. Amazingly, spent a significant amount of time searching for the exact features we wanted without a hint of negative attitude. Everything was clearly explained with no surprises, including the Financial end of it. All-in-all, this was the most "fun" I've ever had buying a vehicle! The best part is everytime I drive past the Jeff Wyler Dealership I beep my horn to say "Hi". I LOVE MY TOWN & COUNTRY Limited Premium Mini Van More
by Loretta
Employees Worked With
Brian Steenhoek
September 23, 2015
Enjoyable Thank you John for all your help. You are one GREAT salesman. You went beyond you duties to make my purchase really enjoyable. Explaining everything o Thank you John for all your help. You are one GREAT salesman. You went beyond you duties to make my purchase really enjoyable. Explaining everything on the jeep has made me enjoy it even more. And sending me the video on the renegade you showing and explaining all what was on it,sold me. Hope you have many years with Jeff Wyler. I will definitely purchase another vehicle from you!! Thank you again. More
by Boss
Employees Worked With
John McGoff
September 22, 2015
Terrible experience with Service Deparment! Took my 2006 Town & Country while under extended warranty contract for oil consumption test and it failed. I was told that they needed to first repai Took my 2006 Town & Country while under extended warranty contract for oil consumption test and it failed. I was told that they needed to first repair PCV valve. That didn't work, still burning HUGE amounts of oil in-between changes. They finally agreed with warranty to repair with short block. After dropping car off it turned into long block and then by the time I picked it up 4 days later it was ONLY PISTON RINGS. With extended warranty expired and Piston rings 12 month warranty expired my van is STILL burning huge amounts of oil and now NO ONE will help me. Funny how the service department and the warranty's work together to do the cheapest thing possible. Even had the lady at Jeff Wyler in warranty say that it was odd they only replaced the piston rings...normally it would have been more work than that. Well thank you JEFF WYLER for standing by your customer and doing what is right. I will be filing a complaint with the BBB, sending a complaint to the state attorney general and sending a letter to MOPAR in regards to Jeff Wyler and my extended service contract. I will NEVER again purchase a Chrysler product and you shouldn't either. More
by cturner
Employees Worked With
Erwin, Dallas, Susie
September 19, 2015
Extremely Happy I would say that this was the smoothest, easiest car purchase that I have ever gone through. The sales team did an excellent job of working to get us I would say that this was the smoothest, easiest car purchase that I have ever gone through. The sales team did an excellent job of working to get us what we desired. More
by wagcrew1
Employees Worked With
Brian Steenhoek
September 10, 2015
Customer service??? I purchased a 2013 Jeep Grand Cherokee trail hawk, and I regret it. We had had several problems with it. The push to start feature has been in for s I purchased a 2013 Jeep Grand Cherokee trail hawk, and I regret it. We had had several problems with it. The push to start feature has been in for service 6 times. It has even stranded my wife and I. To say the dealer has done nothing to help us would be giving them too much credit. I have tried to reach out to Dodge and Jeep customer service, and have had no luck. Dodge did offer to extend my warranty and additional 12k. It is my understanding that Dodge/Jeep is offering buy back options on these vehicles. Mine was rejected, even though it has been in service almost a month since I purchased it. I can't imagine what people who are actually getting these buy backs are going through. I have received two low ball offers for a trade in price from Jeff Wyler as my buy back. I am currently seeking legal counsel. Chrysler/Dodge/Jeep won't ever have to worry about this customer ever again, because I won't buy another product from them again. If anyone who reads this is looking to buy new or used please do yourself a favor and stay away from not only this dealer, but Chyrsler/Dodge/Jeep as well. More
by Jon Kenney
Employees Worked With
Person not listed
