Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeff Wyler Fairfield Cadillac Kia Nissan
Fairfield, OH
1,705 Reviews
Filter Reviews by Keyword
By Type
Showing 1,705 reviews
January 25, 2015
Very pleased Harold was very informative when it came to anything in the ATS. He was able to talk me through the whole process and make me feel comfortable with my Harold was very informative when it came to anything in the ATS. He was able to talk me through the whole process and make me feel comfortable with my decision. Overall it was a great experience! More
by ttsnow
Employees Worked With
Harold McPeek, Selwyn Brown
January 24, 2015
Mr. John Reed Jr. Precision,Professional,Personal,Enthusiastic,Hospitable-Tactful, NO PRESSURE- Our conversation was brief-Mr. Reed gather all the information he needed Precision,Professional,Personal,Enthusiastic,Hospitable-Tactful, NO PRESSURE- Our conversation was brief-Mr. Reed gather all the information he needed in two days, only because I was ill, he was very patience with me on that, as well as advise me on what was needed to be handle. I am still in AWE on how (he) Mr. John Reed Jr. and Mr. Selwyn Brown, Worked Expeditiously to get me not only the car I wanted but the car I needed and more a 2015 Cadillac SRX Luxury Collection. I can Honestly say with no hestations Mr. John Reed & Mr. Selwyn Brown are the two Gentlemen to handle your Car Buying Experience. With that: My daughter is also in the Jeff Wyler Experience- Eastgate with her 2015 Jeep Sahara Unlimtied Wrangler. Thank You Mr. Reed & Mr. Brown More
by R Frazier
Employees Worked With
Selwyn Brown, John Reed
January 19, 2015
Service I purchased my CST in 2011. During the last 4 years the service team has treated myself and my vehicle with excellent quality. This type of service i I purchased my CST in 2011. During the last 4 years the service team has treated myself and my vehicle with excellent quality. This type of service is not common and quite surprising! Jeff Wyler's commitment to service and satisfaction is AWESOME! I will buy my next car from there based on the high level of service. More
by Rhonda
Employees Worked With
The Entire Cadillac Service Team
January 15, 2015
Wow, I love my new 2014 Cadillac ATS. While visiting multiple dealerships I experienced salesman tactics, repeated phone calls, and a full email inbox. This was not the case with Dustin Le While visiting multiple dealerships I experienced salesman tactics, repeated phone calls, and a full email inbox. This was not the case with Dustin Lema at Jeff Wyler Fairfield Cadillac. Dustin asked what I was looking for in a new car and was able to find it at a very competitive price. It was evident that Dustin honestly cares about his customers and provides them with an excellent customer experience. I would recommend Dustin and Jeff Wyler of Fairfield to anyone who is in the market for a vehicle and wants to be treated with respect while finding the best deal possible. Thank you Dustin for your kindness and honesty while I was shopping for my first new car. I couldn't be happier and will definitely be back to see you! More
by Ryan
Employees Worked With
Dustin Lema
January 14, 2015
Pleasant, but not the follow-up. We are very satisfied with the vehicle. The sales people were very nice, but did not advise us that the vehicle did not come with a spare tire. The We are very satisfied with the vehicle. The sales people were very nice, but did not advise us that the vehicle did not come with a spare tire. The dealership would not work with me to get one at cost or split the price with me. I purchased my own spare tire and tried to use a 10% parts and accessories discount coupon that was sent to me, but the person in the parts department didn't want to have to do the paperwork over so he told me that the service department would take the equivalent amount off of my service. The service department didn't want to be troubled, so they wrote on my coupon that, although it would be expired the next day, I would get my next service at $21.95. Service is usually $39.95 which is only a savings of $18, when my 10% off of the spare tire kit that I purchased would have amounted to $22.30. So they are still trying to cheat me out of $4.30. I also referred a person that purchased a $30,000 + vehicle. I did not get my $500 referral fee because they said that he got there a day late. REALLY? What's with that? The vehicle is fine, the sales people were very nice but I think selling a vehicle without a spare tire, and not telling the purchaser about it, is a safety problem. Cheating a person out of a referral fee is just not ethical. More
by Hammer
Employees Worked With
Raymond Richards, Harold McPeek
January 14, 2015
Resolute From a routine maintenance service to a lease of a new vehicle Mr. John Reed was my salesman when I leased my first Cadillac, an 2013 ATS, in March From a routine maintenance service to a lease of a new vehicle Mr. John Reed was my salesman when I leased my first Cadillac, an 2013 ATS, in March of 2013. In December 2014, I drove it into Cadillac Service Center for a routine maintenance, and drove out the same day, surprisingly with a 2015 Cadillac SRX. Why? Because of the professionalism, patience, and resolve of Mr. Reed. He and his associate, more than I, made the sale happen. During the processing, I said to him: “If you make this happen in a price range I can afford, you are very good.” He is very good. Thank you Mr. Reed. More
by Digani
Employees Worked With
Selwyn Brown, John Reed
January 14, 2015
Great Job! My whole experience was pleasant and I am thrilled to be driving my new car! Bernard did a great job with following up to be sure I got what I wanted. My whole experience was pleasant and I am thrilled to be driving my new car! Bernard did a great job with following up to be sure I got what I wanted. Thanks again! More
by klenae
January 13, 2015
Great customer service :) John Reed and staff were so friendly and inviting. Made buying a car easy and exciting all the way to the end of the process. My sister recommended Je John Reed and staff were so friendly and inviting. Made buying a car easy and exciting all the way to the end of the process. My sister recommended Jeff Wyler Fairfield and I was not disappointed. More
by Joesphine
Employees Worked With
John Reed
January 12, 2015
Amazing!!!! I pulled into the dealer at 8pm, my vehicle was making noise and a tire light came on. Service manager Steven lacey was still working. He got under my I pulled into the dealer at 8pm, my vehicle was making noise and a tire light came on. Service manager Steven lacey was still working. He got under my car in the rain and repaired my loose exhaust. Then reset my tire sensor!! I couldn't believe the customer service. This will be my dealer for life. "Thank you"... More
by Kdavis
Employees Worked With
Steven lacey
January 12, 2015
friendly and no pressure In behalf of my family we like to thank Blake Brewer for making our purchase no pressure ,he listen to what we need and very helpful. In behalf of my family we like to thank Blake Brewer for making our purchase no pressure ,he listen to what we need and very helpful. More
by juliet
