
Jeff Wyler Fairfield Cadillac Kia Nissan
Fairfield, OH

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Poor service I recently bought a new vehicle at this dealership and got a very good purchase price and trade in. Unfortunately the car I was sold had several majo I recently bought a new vehicle at this dealership and got a very good purchase price and trade in. Unfortunately the car I was sold had several major scratches on it that required body work. My new vehicle was held for 6 full days before work was even started on it. I was told I should have it back in one business day. Customer service was very poor yet I was pressured to give good reviews on all surveys. This dealership doesn't understand what good customer service is. More
Another Great Experience w/Jeff Wyler Fairfield! Once again, Harold McPeek and Selwyn Brown put me in the Cadillac of my dreams. My first experience with this Fairfield dealership was in December 20 Once again, Harold McPeek and Selwyn Brown put me in the Cadillac of my dreams. My first experience with this Fairfield dealership was in December 2008. They helped me get into the Cadillac I wanted at that time and did the same this year on Veterans Day. I got some awesome rebates on the overall price and the experience was TOP NOTCH! Love Fairfield! Rod in the Service Department was always great when I took the old Caddy in for service and I wouldn't dream of going anywhere else for my Cadillac needs. Even though I live in Batavia, I don't mind driving out to Fairfield, these guys are the BEST! I would recommend without a doubt!!! More
Things Happen My relationship with this dealership was not the best experience. My Problem started out in the body shop, went to service, and ended in Management. R My relationship with this dealership was not the best experience. My Problem started out in the body shop, went to service, and ended in Management. Ron G was very patient and professional due to the circumstances. I don't think my treatment was Good or Bad .It just could have been handled differently. At the end I got my car but not under the original terms. Raymond Richard was very polite and professional which got me through the end. That's why I have sent 2 coworkers! More
Always Awesome! Every single time I go into the shop, I am treated so kindly. They are professional and always explain what's going on. Their lounge is very comfort Every single time I go into the shop, I am treated so kindly. They are professional and always explain what's going on. Their lounge is very comfortable and everyone is friendly. Other employees are pleasant and they always have a smile on their faces. I don't mind going in to get service done because the atmosphere is always so pleasant. They take good care of me and I trust them.....that's important. I wouldn't take my car or my business anywhere else. More
EXTREMELY PLEASED I WENT IN FOR AN OIL CHANGE AND UNBEKNOWN TO ME, I WOULD BE LEAVING IN A 2014 CTS. JOHN WAS GREAT. HE PRESENTED THE NUMBERS TO ME AND IT WAS A NO BRAI I WENT IN FOR AN OIL CHANGE AND UNBEKNOWN TO ME, I WOULD BE LEAVING IN A 2014 CTS. JOHN WAS GREAT. HE PRESENTED THE NUMBERS TO ME AND IT WAS A NO BRAINER. THIS WAS MY 2ND PURCHASE FROM JEFF WYLER AND HAD JOHN BOTH TIMES AS A SALESMAN. ONCE AGAIN, I AM EXTREMELY PLEASED. More
leasing a new srx I fell in love with the look of the 2015 srx, but my experience at Wyler Cadillac in Fairfield convinced me to make the purchase. John Reed was profes I fell in love with the look of the 2015 srx, but my experience at Wyler Cadillac in Fairfield convinced me to make the purchase. John Reed was professional, friendly, and very informative. He listened to my concerns and answered every question. John demonstrated each function of the Cadillac and ensured my abiity to operate my car independently. I will definitely return to Wyler Cadillac in Fairfield, and request John as my sales associate. I am looking forward to a long relationship with the Fairfield dealer. Karen Blackmon More
Had an awsome time when I arrived at Jeff Wyler dealership in Fairfield, the first person I saw was John Reed busy at his desk, when I walked up to his desk he stopped e when I arrived at Jeff Wyler dealership in Fairfield, the first person I saw was John Reed busy at his desk, when I walked up to his desk he stopped every thing he was doing and he recognized me right away, John asked me what I was looking for I told him what I wanted and it wasn't long before I had the car I wanted, the price I wanted. when everything was said and done I think every one was happy, I know I was. THANK YOU MR. JOHN REED !!! More
First experience was great. It was my first oil change, Josh Manning was very nice, he explained everything they were going to check. They were very quick, I was in and out in no It was my first oil change, Josh Manning was very nice, he explained everything they were going to check. They were very quick, I was in and out in no time. More
OUT OF THIS WORLD!!! I came in after having received a referral for Jeff Wyler and Bernard Caldwell in particular. Well from past experience I was not looking to walkout w I came in after having received a referral for Jeff Wyler and Bernard Caldwell in particular. Well from past experience I was not looking to walkout with a car. But from the beginning Bernard took control and assured me he could get me in a vehicle. Kudos to him, Chris and Ryan. More
Such a great experience from start to finish!!! Blake Brewer was an amazing salesman from start to finish. I originally sent an inquiry online regarding the forte and within minutes Blake contacted Blake Brewer was an amazing salesman from start to finish. I originally sent an inquiry online regarding the forte and within minutes Blake contacted me via cellphone and email. I was only available via email at the time which can be challenging, but Blake responded to each email very promptly. The Forte that i was interested in online only had stock photos listed, so i asked Blake if they had any pictures of the actual car. Within minutes, Blake emailed me a video of him walking around the car explaining all of its features. I knew from that moment that i wanted to buy a car from Blake. He went out of his way for me numerous times. He was very knowledgable and very honest with me. It's not too often that you come across such an awesome salesman!! I will definitely buy more cars from him in the future and refer friends/family to him!! More