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Jeff Wyler Florence Buick GMC
Florence, KY
568 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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568 Reviews of Jeff Wyler Florence Buick GMC
August 01, 2016
Great salesperson,thanks David The salesman at Jeff Wyler Buick ,David, was very informative.He explained everything to us. Took his time and went over anything we didn't understand The salesman at Jeff Wyler Buick ,David, was very informative.He explained everything to us. Took his time and went over anything we didn't understand.I definitely recommend David for your salesperson.Thanks for all your help More
by gina
Employees Worked With
Jason, David Navarre, Terry Long
July 23, 2016
Happy with my purchase I was pleased leaving the dealership with my certified pre-owned vehicle. I never bought a car from a dealer before and they made it easy to understan I was pleased leaving the dealership with my certified pre-owned vehicle. I never bought a car from a dealer before and they made it easy to understand the paperwork. Very friendly staff as well More
by Amen
Employees Worked With
Bill Monhollen
July 21, 2016
Always good service I have been using the dealership for a number of years and I have never had an issue with their service or interactions with me. Always friendly, they I have been using the dealership for a number of years and I have never had an issue with their service or interactions with me. Always friendly, they explain what needs to be done and service costs are very competitive. If their are any issues, they have been more than willing to discuss and offer a satisfactory solution. I find it a positive experience to take my vehicle in for service. I have 4 vehicle and have experience with other dealers but I will keep coming back to Jeff Wyler GMC as my first choice. More
by Fast Eddie
Employees Worked With
Michael Hendrix
July 16, 2016
ASAP Please Dropped my Acadia off for an 8:30 appointment for Oil Change and Tire rotation. Before leaving was asked when I needed the car, "at a specific time o Dropped my Acadia off for an 8:30 appointment for Oil Change and Tire rotation. Before leaving was asked when I needed the car, "at a specific time or ASAP". Of course I responded ASAP. Told Bobby to call me if he had any issues and to let me know when it was done. When I got back at 12:30, the car wasn't done, four hours later and they hadn't even started the oil change. Asked for help, Bobby wasn't around, and was told that they would find out and come get me. 15 minutes later I found Bobby, and he had no clue as to the status of my car. When asked why it wasn't done he said "well you said you wanted it ASAP". I think that ASAP must mean to Jeff Wyler employees "Whenever I feel like it". So came in for and 8:30 appointment for oil change and Tire rotation and my car wasn't done until at least 5 hours later. This is not the first issue I have had with them, every-time I went (because it was free) I had issues. Customer service is horrible, and I would not wish their service on anyone. More
by Striker12345
Employees Worked With
Bobby Otis
July 05, 2016
Great service and experience! Bradford Blevins was awesome. He's very nice and didn't pressure me at all. He stayed late so that I got the exact SUV that I wanted. Bradford Blevins was awesome. He's very nice and didn't pressure me at all. He stayed late so that I got the exact SUV that I wanted. More
by Cheryl Flack
Employees Worked With
Jason Rebholz, Chad Anderson, Bradford Blevins
July 04, 2016
Awesome! This is the first car that I have purchased on my own. I had a wonderful experience with Christina G. She was an amazing person to work with during a This is the first car that I have purchased on my own. I had a wonderful experience with Christina G. She was an amazing person to work with during a purchase that is really stressful and important, I am so glad that I got to meet such a nice person for my first car buying experience. More
by Chessie
Employees Worked With
Chad Anderson, Christina Goderwis
July 03, 2016
First New auto in 17 years Why is it necessary for buying a vehicle to be such an adversarial battle? Don't know about your experiences, but I have had way too many less than ho Why is it necessary for buying a vehicle to be such an adversarial battle? Don't know about your experiences, but I have had way too many less than honorable or satisfying experiences.. Well, that all changed Friday July 1 when I picked up a local newspaper while standing in line at a McDonalds, I came across the full page add of the 20% off sale at GMC. Well, I had to go and I can truly say it was a terrific experience. Dan Maloney who I had briefly met 6 weeks ago was available that afternoon and much to my astonishment, I drove home my new GMC Terrain later that afternoon. I could not ask for a more knowledgeable and genuinely nice, thoughtful person to work with. I chose not to refer to him as a salesman as he was so much more than that. Terry Long was my financial guy and like Dan and the other folks I met there seemed to share a sincerer, genuine, yet professional approach to the car buying experience. I have already directed two people dear to me to seek out Dan and Jeff Wyler GMC. On a scale of 1 to 10, with 10 being the best, the value of 10 just doesn't cover it all. More
by Perrys Terrain
Employees Worked With
Terry Long, Dan Maloney
June 30, 2016
Car and sevrice I have been bringing my car(s) there for sefrvice silnce 1985. I have been happy with the service, especially with Scott. He explalins things for me I have been bringing my car(s) there for sefrvice silnce 1985. I have been happy with the service, especially with Scott. He explalins things for me and is patient with my questions. He is the reason I keep coming back. I bought a 2015 in January. I am very happy with the car. I have been frustrated at times with getting information from Terry Long. He is helpful when I can reach him. I will be back. More
by Kaki
Employees Worked With
Terry Long
June 21, 2016
Focus on the Customer Whether interacting with the sales and finance team or their service professionals, they get it! Focus on the customer and and you'll see them again w Whether interacting with the sales and finance team or their service professionals, they get it! Focus on the customer and and you'll see them again when they are shopping for a new car or have their GMC serviced. Great job! More
by Jeff B.
Employees Worked With
Mike Hendri , Jason Rebholz, Dan Maloney
June 21, 2016
Great!!!! Jeff Wyler's customer service in the service department is the best!! Mike Hendricks is A #1. I have never been treated so well. I've been to a few de Jeff Wyler's customer service in the service department is the best!! Mike Hendricks is A #1. I have never been treated so well. I've been to a few dealerships and no one comes close to Jeff Wyler GMC in Florence, KY. (Not even Mr. business of character). Thanks Jim Warman More
by jwarman
Employees Worked With
Mike Hendricks
