Jeff Wyler Florence Buick GMC
Florence, KY
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568 Reviews of Jeff Wyler Florence Buick GMC
Great Experience Terry Long started the ball rolling and Dave Navarre finished it. Troy was the "finance guy." Terry and Dave listened to what I wanted and made it hap Terry Long started the ball rolling and Dave Navarre finished it. Troy was the "finance guy." Terry and Dave listened to what I wanted and made it happen. They bent over backwards to make buying this car as easy as possible. Dave and Troy stayed way past closing time because that was the best time for me to get over to the dealership. I love the car - an Enclave - an appreciate how easy it was to make the purchase. More
Great people great deal Christina was very helpful and knowledgeable. Great experience. Will definitely be back. Finance associate was very thorough and explained all the pap Christina was very helpful and knowledgeable. Great experience. Will definitely be back. Finance associate was very thorough and explained all the paperwork clearly. Listened to what was important to me in buying a truck. More
Easy, Breezy, Beautiful; or Does Anyone Remember Laughter? For most folks, purchasing a car can be uncomfortable, like seeing a new doctor or specialist. You're asked to reveal personal details and informat For most folks, purchasing a car can be uncomfortable, like seeing a new doctor or specialist. You're asked to reveal personal details and information to a complete stranger , all the while nervously anticipating the part of the exam where you're asked to remove your pants. Fortunately, the staff at Wyler never made me feel anxious or unsure about what we were doing and I certainly never felt any pressure. Honestly, Steven Genetti and I probably spent more time discussing British guitar amplification and Freddie Mercury than we did car stuff, it was just that relaxed. So,as a sign of gratitude and means of explanation about how I feel about my new car, I recommend finding and listening to the song "Big Black Car" by Big Star. Thanks again, Steven, enjoy! More
Best car buying experience ever Making a major purchase is usually so stressful that I feel like I'm unsure about the purchase, especially when it comes to car buying. NOT SO at Jeff Making a major purchase is usually so stressful that I feel like I'm unsure about the purchase, especially when it comes to car buying. NOT SO at Jeff Wyler Florence Buick GMC. What a wonderful experience and I know that I made the right decision and made the purchase of my new Encore with total confidence. Everyone was helpful and patient, answered all of my questions and I know that they will continue to be supportive in the future. More
Above and Beyond The day my husbsnd and I stopped by this dealership to inquire about a Buick Enclave, it was extremely busy due to the sales event. Our sales rep ha The day my husbsnd and I stopped by this dealership to inquire about a Buick Enclave, it was extremely busy due to the sales event. Our sales rep had his hands full, as he was assisting several potential buyers at the same time, but he definitely managed to continue to attend to everyone's needs. We basically knew what we were looking for as far as pricing and features go, unfortunately that specific vehicle was not on the lot. At that point it didn't look as though we were going to be leaving the dealership as we had hoped, not to mention closing time was approaching fast. Through commitment and perseverance, our fantastic sales rep Dan was able to locate the vehicle of our choice, but we would have to wait until the next day to receive it, needless to say, he could see how disappointed we were by the expression on our faces. Dan and his equally fantastic associates, Mark, TJ and Troy, went above and beyond our expectations by making arrangements to deliver, even though it was well after closing time, we went home that evening with our new Enclave! Now that's what we call customer satisfaction! We woud definitely recommend this dealership to everyone. Thanks again Guys, for totally fulfilling the Wyler mission statement! Steve and Teena More
Excellent Customer Service! I leased a 2015 Buick Enclave From Jeff Wyler Buick and am totally in love with this vehicle! Christina Goderwis made sure we were taken care of at th I leased a 2015 Buick Enclave From Jeff Wyler Buick and am totally in love with this vehicle! Christina Goderwis made sure we were taken care of at the time of purchase and Jason Rebholz answered all our questions on the various systems on the Enclave. I would recommend Jeff Wyler to anyone looking for an excellent buying/leasing experience and a very nice car. More
leather repair My leather seat was found to be cut , I never noticed it until a friend I was showing of the truck to saw it. I took it into Jeff Wyler to have it rep My leather seat was found to be cut , I never noticed it until a friend I was showing of the truck to saw it. I took it into Jeff Wyler to have it repair under the POLYSHEILD warranty. It was repaired 2 times the first time was very bad, the second time was better but the repair still stands out and there the area being shinny compared to the rest of the seat. I was told this shine would fade after use. I guess Although no part of the passengers body would be in contact to rub out the oils or what ever is causing the shine.I'll periodically rub it with a towel Perhaps I expected to much from a repair. I would like to thank the Jason Rebholz. for his follow up and commitment to facilitate the repair. Once he heard how disappointed I was in the service I had with the seat he did everything you could ask for from a dealership to make it right. I would recommend that if you have an issue with a dealership contact the manager as they will do everything they can to make it right. More
If I owned a dealership, I would take a similar approach. I bought my second new GMC truck here last month. They don't run you around, are transparent and good general business people, who really seem to get I bought my second new GMC truck here last month. They don't run you around, are transparent and good general business people, who really seem to get it. The team running the show appear to be very seasoned and sensitive to heartaches most consumers go through when they purchase a car. I always get a good deal here. They run a tight ship and good shop. More
Awful experience I had a huge problem shortly after buying my car from this lot, and I was very distraught because of this. I couldn't believe what was going on and it I had a huge problem shortly after buying my car from this lot, and I was very distraught because of this. I couldn't believe what was going on and it seemed as if I was going to be completely screwed. However, once I began speaking to the finance manager and the general sales manager, they did everything in their power to ensure that we got the problem taken care of, and that I'd get to keep the car I had just purchased. They worked tirelessly throughout this process, and I have to admit that I am very pleased with the outcome. Aside from the early issues, this turned out to be a great experience, and I feel confident in referring my friends and family to this dealership. Thank you for you time and effort in helping me out!!:) More
Gotta Love Jeff Wyler Buick!!! We have bought 4 vehicles from the Jeff Wyler dealership in the last few years and have always been very pleased with both the vehicles and the overal We have bought 4 vehicles from the Jeff Wyler dealership in the last few years and have always been very pleased with both the vehicles and the overall buying experiences, this time no exception. Christina was our sales rep for our most recent purchase, a 2015 Regal GS. She did an amazing job at answering any questions that we had, and yes, I had many :-). The purchase required her to stay well past closing time and she was more than patient. She even took the time after the transaction to show us several features of the car, features our previous Regal didn't have. Troy Hammer took care of the paperwork aspect of this purchase and did a great job explaining everything. I'm sure we will buy from Jeff Wyler dealership again in the future. More










