Jeff Wyler Florence Buick GMC

Over charged, poor communication, dismissed concerns and left car in too long. Untrustworthy answers and dismissed concerns. Worth Going out of your way to A different service center. left car in too long. Untrustworthy answers and dismissed concerns. Worth Going out of your way to A different service center. More

Was purchasing a 2018 Jeep Compass for full price ($17,900) for cash today. The gas fill door would not open and it was scratched and they agreed to repair it. Once the "paper work" came to me they t ($17,900) for cash today. The gas fill door would not open and it was scratched and they agreed to repair it. Once the "paper work" came to me they tacked on a Jeff Wyler Service Protection Plan for $3,990. I declined the service protection plan and all of a sudden I need to take the car "as is" (scratched gas filler door that would not open). I have previously purchased three "new" Honda's from Jeff Wyler Florence. So much for customer service More

Service was fast for oil change and rotation. Would take my car back for service. The ladies in the office are very friendly and the waiting area was good. my car back for service. The ladies in the office are very friendly and the waiting area was good. More

Highly recommend this dealership. Extremely helpul and courteous in getting our new Buick Encore. Bobby Rose is a great salesman. Thanks Jeff Wyler Buick/GMC. courteous in getting our new Buick Encore. Bobby Rose is a great salesman. Thanks Jeff Wyler Buick/GMC. More

Reliable and superior service on a consistent basis! Focused customer service is their hallmark! I would not consider any other GMC Dealer for service except Jeff Wyler. Focused customer service is their hallmark! I would not consider any other GMC Dealer for service except Jeff Wyler. More

Mike in Service Dept took care of me and my vehicle and he again did his usual outstanding job of keeping me informed,advising me when needed and completing the work that needed to be done in a timely fash he again did his usual outstanding job of keeping me informed,advising me when needed and completing the work that needed to be done in a timely fashion.He obviously enjoys his work as he does it in a happy friendly fashion More

Well, I went with my Daughter to buy her first auto. A used car. There was a sign in the lobby which stated that Jeff Wyler worries about your safety. Wyler in Florence will install a safety flashing used car. There was a sign in the lobby which stated that Jeff Wyler worries about your safety. Wyler in Florence will install a safety flashing light on your third tail light and do a deep clean to avoid any Covid problems. I was impressed that Jeff Wyler cared about us. Oh I forgot to mention that Jeff cared to the tune of $995. The deep-clean cost $400, JOKE. This amount was not on the beautiful poster in the showroom and wasn't mentioned until we were well into the purchase. As we were leaving they gave us the key, I asked only one? Yes, sorry I forgot to mention that. Oh yeah, no auto manual. After we got it home I noticed that the rear window wiper was missing. Per Wyler, we don't consider this a safety potential problem and will not replace it because it was on the car in the picture taken 3 weeks ago. We are a Cadillac family with two of them and purchased a Caddy from Wyler. NEVER AGAIN....BEWARE OF THE SLICK WAY JEFF CARES ABOUT YOU. I am on a Blog with 15,000 "approved" to be a member people. They all have 50 friends and the beat goes on and I will post this. You hurt the wrong guy this time. I know, I know you can't make everyone happy and this guy is probably a complainer. NOT SO. You should make everyone happy though.... BEWARE OF HOW JEEF CARES. More

Horrible buying experience. They added a bunch of services to the purchase price that were never discussed. When I tried to seek a credit, I was handed over to several people and for the past several services to the purchase price that were never discussed. When I tried to seek a credit, I was handed over to several people and for the past several weeks communication with anyone at the dealership has completely stopped after multiple attempts. This is the first time I've ever posted a comment online, but the customer experience has been so horrible I felt I had to to help others avoid this situation and dealership. The GMC I bought is awesome, I would just suggest you purchase it from another dealership More

Worse Salesforce in the industry. Not one sales person offered assistance during several visits. Looking for new Denali 3500 with Duramax. Spent over an half hour on the lot without one person offering offered assistance during several visits. Looking for new Denali 3500 with Duramax. Spent over an half hour on the lot without one person offering help. Called and spoke with sales manager and he didn't seam to care either. Went to Hagg Ford and within 5 minutes a sales person offered assistance and I purchased a new F350 Limited More

Always helpful and very pleasant to work with. When call in they work out times around my work schedule. Drop off times and pick up times are flexible. in they work out times around my work schedule. Drop off times and pick up times are flexible. More