Back

Jeff Wyler Florence Buick GMC

Florence, KY

4.5
567 Reviews

1154 Burlington Pike

Florence, KY

41042

Directions

By Type

567 Reviews of Jeff Wyler Florence Buick GMC

August 01, 2012

ron daugherty was my salesperson and he really worked with me. I appreciate all he did including helping me figure out all the bells & whistles on my new Buick. I would recommend Ron to everyone looking More

by hellojack1935
Customer Service
Friendliness
Price
Recommend Dealer
Yes
July 31, 2012

I always feel appreciated whenever I stop by for whatever reason; service or I just have a question about my car. VBery helpful and friendly staff. More

by willrconner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Grau
July 18, 2012

I started out looking at all SUV's and fell in love with the Enclave. I went in to talk with David about the Enclave just to see where I would end up and had a wonderful outcome. Jason got me the 0% interes More

by PS Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rebholz, David Navarre
July 16, 2012

My experience has always been great with this Buick dealer. Everyone is helpful and professional. They know how to listen to the customer and get my car serviced in a timely manner. More

by SharonMagary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john
July 16, 2012

Absolutely, hands down the best car buying experience I have ever had ! ! My husband and I have purchased many cars from many dealer during our 37 years of marriage and this is by far the BEST dealership More

by jtbead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet T Mead, David Navarre, Chad Anderson
July 10, 2012

We have had the best imaginable experience at Jeff Wyler Florence Buick. Bill Monhollen was our sales consultant and without doubt his professionalism, knowledge and demeanor are what made it such a pleasur More

by Ruth Ottaviani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Monhollen, David Navarre
July 09, 2012

My experience with this dealership and Chad individually was very good. He worked with me to find the car I wanted. I will return here for my next vehicle. More

by ukbono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Anderson
June 30, 2012

I would have given a perfect 5 across the board if the part fixed, an HVAC resistor pack, would have been in stock. While I understand that every part can't certainly be stocked, I believe this part is f More

by Dave Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chadwell
June 26, 2012

I want to thank you for an excellent experience! Good job to all the associates from the office staff to the sales staff and to the auto repair shop! More

by lkt1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Navarre
June 19, 2012

Worst customer service I've ever experienced. I took my '08 Silverado to them for warranty work and they "claimed" GM denied the work. The issue stems from an after market exhaust system that was installe More

by drjoejo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
bill grau
Nov 11, 2013 -

Jeff Wyler Florence Buick GMC responded

If we were able to resolve your concern, will you please update your review. Again please accept our apologies. Thank you

Nov 11, 2013 -

drjoejo responded

No, the dealership was not able to resolve my warranty issue. As i stated in the original review, the dealership told me "too bad it's not our problem". As I also stated in the review I would never consider doing business with this dealership again. They have the worst customer service and really could care less.

...
38
...