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Jeff Wyler Florence Buick GMC

Florence, KY

4.1
568 Reviews

1154 Burlington Pike

Florence, KY

41042

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568 Reviews of Jeff Wyler Florence Buick GMC

December 20, 2010

My experience in purchasing a vehicle from this dealership was very good. No hassels, friendly service, excellent salesmenship and an excellent product too. I purchased a 2011 GMC TERRAIN. So far I More

by tedkorzep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DALE CAMFIELD
December 05, 2010

We called the dealership in the morning to verify that the vehicle we were interested in was still on the lot. The salesman stated that it was, and that he had a similar vehicle on site as well. We show More

by surge24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Skaats
Jan 07, 2011 -

Jeff Wyler Florence Buick GMC responded

We are very sorry that you had a less than satisfactory experience. We agree that we failed to make you happy and tried to reach out to you in those efforts. The reason we contacted you later was that we were able to get a much better interest rate for you which saved you significant money over the life of the loan. While it is ideal to have all financing options available at the time of the sale, there are some cases where it takes several hours to receive all answers back from the financing institutions. Our sales rep also extended his personal apology for you feeling "hassled" about the extended service contract, his goal was to ensure you fully understood all of the benefits. We sincerely appreciate your business, and are sorry that we fell short of making you 100% satisfied.

November 21, 2010

To whom it may concern: This was the first time I bought To whom it may concern: This was the first time I bought a new car in 13 years. The information and friendliness of the staff was great. They worke More

by jniese80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Navarre, Jason and Lynn, Jason Rebholz, David Navarre
November 19, 2010

I like the low pressure sales technique. Helps me make a decision not drive me to make a decision. Dave is the most sincere and helpful car sales person I have meet in KY. In the past I had always bought o More

by Agricala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Navare, Jason & Jason, Lynn Dotson, Jason Rebholz, David Navarre
November 18, 2010

Fabulous experience. First time we purchased a vehicle over the web and out of state. The walk around video that was done on this truck sealed the deal. When we arrived at the dealeship the vehicle was More

by tlrosenhahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale and Lloyd
November 03, 2010

We are very well pleased with the salesman, his presentation, and helpfulness in answering all questions we had. Everyone was very helpful in completing the transaction in good time. The salesman p More

by volcano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Daugherty
October 18, 2010

We had a great experience with the dealer. They worked hard to get us exactly the car we wanted, and promised great service following up. We are very happy with the car we purchased. We would recommend More

by bcbaxter10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Navarre, David Navarre
October 09, 2010

Jeff was a Great Man to do Business with & will recommend Him & Dearership to People i know looking for a New or Used Car.Most of the People at Jeff Wyler Buick G.M.C. where very helpful & i like the locatio More

by rawhide7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Anna
September 27, 2010

Nick Skaats was very courteous, professional and helpful to me in the purchase of my 2011 LaCrosse. After a test drive and a little research I knew what I wanted and what my "must have" options were. He f More

by mbkane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Skaats, Jason Parton
September 23, 2010

Over all, our experience with Jeff Wyler personnel and dealership was a pleasent experience. Everyone was pleasent, polite and well informed. Not like some previous purchases. All costs were explained More

by Dean2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Barnard,Ted Polonczyk, Jason Parton, Ms. Dotson and Jennifer
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