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Jeff Wyler Honda in Florence
Florence, KY
1,702 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 19, 2017
excellent service Everyone there was very friendly! I was in and out and they addressed my issue. The service department is the cleanest that I've seen Everyone there was very friendly! I was in and out and they addressed my issue. The service department is the cleanest that I've seen More
by ZBD20
Employees Worked With
Service Department
September 18, 2017
They are rude and they LIE! I scheduled to Test drive a Civic Si and was told to ask for the manager Dan. When I went in I was greeted by a very rude Justin who told me that beca I scheduled to Test drive a Civic Si and was told to ask for the manager Dan. When I went in I was greeted by a very rude Justin who told me that because the Si is selling for about 2k above MSRP(That was a lie), that they wanted very limited miles on them and I they generally do not allow test drives. WHAT? I told him that the person I made the appointment with on the phone never mentioned anything like that. After leaving me in the showroom for about 20 minutes, he comes out (still with his attitude) and tells me to "Come on". He let me drive about a half mile down the road and then told me where to turn to come back to the dealership. I told him I wanted to Test drive a Civic EX to get a feel for that also. He said that was fine and when we got back he went into the dealership and left me standing outside and never came back out. When I went in he was helping someone else in an office and told me to "Go talk to someone out front". Ryan took me on my second test drive and was much more friendly and easy to work with. The second test drive went well. I received an e-mail the next morning from Tom that I talked to that made my appointment asking how the experience was. I emailed him back and told him about how rudely I was treated by Justin. He has now emailed me back and wants me to take my business to another dealership. When I told him I was confused about why they would treat me like this for complaining he said that he was told I was driving the cars rough and that Justin told me to turn around because of my driving. This is totally FALSE! If this was true, then why would they let me go on a second test drive? Also, why did Justin lie about the Si selling for higher than sticker price? STAY AWAY FROM THIS PLACE! More
by transomm
Employees Worked With
Tom Judd, Dan Hollenkamp, Justin Staggs
September 16, 2017
Great Car, Great Sales Team, Great Dealership! I was taken care of by Casey. He was very thorough and got me a great deal on an awesome 2017 Accord Sport! I appreciated how fast they were consider I was taken care of by Casey. He was very thorough and got me a great deal on an awesome 2017 Accord Sport! I appreciated how fast they were considering all the information covered. A great Sales and Leasing Department. Glad to join the Accord Sport Club! More
by scottballman
Employees Worked With
Casey Shockley, Tim Clark
September 14, 2017
Thank you Scott Brunner and Kathy Collier ! Can not say enough about how well we are always treated by anyone we come in contact with at Jeff Wyler Florence. We have been buying Hondas from them Can not say enough about how well we are always treated by anyone we come in contact with at Jeff Wyler Florence. We have been buying Hondas from them since 1984 ( then Simon & Fisher) We love our new CRV. Thank you for making the car buying process less painful . You guys are great ! More
by Scott Farm Family
Employees Worked With
Kathryn Collier, Scott Brunner
September 12, 2017
Services Today for Cleaning and Check-up Very satisfied - took my car right in and serviced it. Excellent service staff and customer service. There was a service recall and they took care Very satisfied - took my car right in and serviced it. Excellent service staff and customer service. There was a service recall and they took care of that very efficiently. I could not have been more pleased with the service today. More
by william917
Employees Worked With
Service Department
September 06, 2017
New car purchase My experience with purchasing a new car with Jeff Wyler was an awesome experience. Bill Langford and Keith Ford were amazing . Both were very friendly My experience with purchasing a new car with Jeff Wyler was an awesome experience. Bill Langford and Keith Ford were amazing . Both were very friendly and helpful. When I went in to purchase the color of exterior/interior of the SUV I was interested in was not in stock. Bill quickly found exactly what I wanted and I had it the next day. I absolutely love it. I would highly recommend both Bill and Keith because of their amazing customer service skills, which is sometimes hard to find. Because of my experience with Jeff Wyler I would definitely purchase again in the future and recommend to co-worker, friends and family. I've always been a fan of Toyota , but my purchase of the Honda CRV, touring package has made me a true believer in Honda. It's been great choice so far. Thanks again Bill and Keith for a job well done. More
by kim
Employees Worked With
Keith Ford, Bill Langford
September 05, 2017
New car purchase Went through program at work "Perks at Work", Bill Langford was my contact and he did an amazing job...no hassle, no sweat, made a decision on a car w Went through program at work "Perks at Work", Bill Langford was my contact and he did an amazing job...no hassle, no sweat, made a decision on a car within 15 minutes of arrival. Best experience I have ever had buying a car. Bill did everything he could to move things along and get me on my way. Love my car!! More
by Jackie
Employees Worked With
Bill Langford
September 03, 2017
New car purchase Awesome experience! Justin was the best! I knew what I wanted going in and they made sure I got just that. Extremely friendly and helpful staff. Awesome experience! Justin was the best! I knew what I wanted going in and they made sure I got just that. Extremely friendly and helpful staff. More
by Redsfan69
Employees Worked With
Justin Staggs
September 02, 2017
Amazing Experience My experience today at Jeff Wyler was amazing! Brandon helped me find my perfect car and made sure that I was walking out of there with it! He truly i My experience today at Jeff Wyler was amazing! Brandon helped me find my perfect car and made sure that I was walking out of there with it! He truly is amazing!!! He was so nice and friendly! The whole staff was awesome! Highly highly recommend him!! I walked out of there today with my dream car and it's all thanks to Brandon! I couldn't be more appreciative of him! Thank you again Brandon! More
by Tpompilio
Employees Worked With
Brandon Godsey
September 01, 2017
Excellent customer service. Very trustworthy Excellent customer service from the Service Advisor Henderson Lewis. My car service was going to take 5 hours and I really needed to make an afternoo Excellent customer service from the Service Advisor Henderson Lewis. My car service was going to take 5 hours and I really needed to make an afternoon appointment for work so Henderson arranged a loaner car for the day. I was able to keep my appointment and keep working! I have found Jeff Wyler to be trustworthy and they never surprise me with "critical" work they needs to be done that I have never heard of. I don't know cars and thankfully they don't take advantage of that fact. Highly recommend the company and service advisor Henderson. More
by Grateful
Employees Worked With
Henderson Lewis, Service Department
