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Jeff Wyler Honda in Florence

Florence, KY

4.6
1,702 Reviews

949 Burlington Pike

Florence, KY

41042

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Showing 1,702 reviews

August 22, 2017

Stay away from Jeff Wyler Not only did Jeff Wyler not honor our warranty but while our car was on their lot it got hit and damaged. Tony the service manager said that their pa More

by Gary M McGill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Aug 23, 2017 -

Jeff Wyler Honda in Florence responded

We strive to make every experience a great one and although we failed you, we want to do our best to learn from what happened. We are going to get with our staff and share your experience and then coach them on how they need to improve. We are going to share this conversation with the General Manager of the dealership so he is aware of what is going on. He will investigate what happened as well. Thank you for taking the time to share your experience.

August 19, 2017

Great experience Shawn and Jeff both were amazing people to work with. They definitely made the car buying experience easy, enjoyable and seamless. I will definitely r More

by Christy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn McGreevy, Jeff O'Hara
August 16, 2017

Best Car Buying Experience Ever! Highly recommend Jeff Wyler Dealership. Bill Langford, was awesome to deal with. I live in Athens, Ohio, we did the paper work on line and Bill delive More

by Cbury487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Langford
August 15, 2017

Service work could not be any better! Matt in the Service Department has given us the best service we have ever had at any dealership ever. We had a small problem, and he immediately orde More

by Karen from OPhio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in Service Department.
August 15, 2017

Awesome service! We are on a 6 week road trip and the low beam from the right headlight of our 2009 Honda Odyssey van went out. We found the Jeff Wyler Honda Dealershi More

by Jclives76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon Rose and Lowell, the shuttle driver , Service Department
August 14, 2017

Great Customer Service! Great customer service. The salesmen and managers were very Helpful and knowledgeable. Great communication throughout the whole process. everyone invo More

by Bart31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Shockley
August 14, 2017

Adequate I had mud guards installed on my 2017 civic hatchback EX. I was very satisfied, however I asked service to tell me where my DRL positive was so I coul More

by kurt s van damme
Recommend Dealer
Yes
Employees Worked With
Service Department
August 13, 2017

Tom Judd and Dan took extra care in helping my wife and I. Tom Judd and Dan spent a great deal of time to help my wife and I not only select a suitable car at a fair price, but also to solve a problem to get u More

by John Gross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Judd, Dan Hollenkamp
August 10, 2017

Great and friendly service. Shawn it's not only a great person he's very understanding and really takes care of his clients. I had sent three people to him and they were all happ More

by Ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn McGreevy
August 09, 2017

Buying a Honda CRV The salesman Paul Isaacs was great. We were able to take our time and test drive different cars. We felt very as ease and not rushed to buy. He gave u More

by wjmsr18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Isaacs
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