
Jeff Wyler Honda in Florence
Florence, KY
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Too busy to service all their customers! I tried to call and get an appointment for an oil change but they are obviously selling more cars than they can service. I went down and complained an I tried to call and get an appointment for an oil change but they are obviously selling more cars than they can service. I went down and complained and the worked me in but I felt like they did not like it. The next day I had a tire pressure light come on. I checked the tire pressure (which they should have done as part of service) and found three tires were low and one was okay. This means they never checked tire pressure. They must have got in a hurry. I have purchased 4 hondas in past 6 -7 years and this is how you are treated. Probably buy another Honda next year but not from Wyler Honda. They have gotten to big for customer care. More
Shawn was great! We love our new Honda Accord Shawn was very thorough helping us with the buying process. Gave us many options and detail the differences in the vehicles we were interested in. He Shawn was very thorough helping us with the buying process. Gave us many options and detail the differences in the vehicles we were interested in. He made us feel at ease and comfortable about purchasing and was very personable. The rest of the staff was excellent as well. If you're looking to buy a new car look no further than Wyler Honda in Florence More
Honesty is always the best policy!! I was walking around the lot while my car was being serviced and approached by Scott to see if I needed any help. I really didn't, but decided to ask I was walking around the lot while my car was being serviced and approached by Scott to see if I needed any help. I really didn't, but decided to ask him about a tradein on a lease. He discussed with me the pros and cons as if he were a 'family' member. I usually don't get this and it is so refreshing!! Keeping my Honda Civic a little longer, thanks Scott for your honesty!! More
Bells & Whistles Have to admit I was hesitant to attempt a car purchase by myself. I've visited several dealerships in the area and was worried about my lack of Have to admit I was hesitant to attempt a car purchase by myself. I've visited several dealerships in the area and was worried about my lack of knowledge vs. the aggressive salesperson. Started my relationship with a test drive with Miguel. He was very friendly, helpful and not at all pushy or aggressive. As I narrowed my car choices, he suggested an appointment . Miguel showed me the CRV inventory and helped me narrow my choice, then assisted with the purchase process. Afterwards he spent at least a half an hour showing me all the bells and whistles my new car, and I will gladly recommend your dealership and Miguel to friends looking for cars. Wonderful experience ! More
Shawn McGreevy is the best! I've purchased 4 cars from Shawn over the past 10 years & he's amazingly easy to work with. Hard to imagine buying a car from anyone else. I've purchased 4 cars from Shawn over the past 10 years & he's amazingly easy to work with. Hard to imagine buying a car from anyone else. More
Outstanding service Thank you Shawn McGreevy for having faith beyond my ability to purchase a car! Sean made my experience very overwhelming and very respectful thanks Thank you Shawn McGreevy for having faith beyond my ability to purchase a car! Sean made my experience very overwhelming and very respectful thanks again Shawn McGreevy ! I am truly satisfied with my purchase More
Purchased out my lease Shawn was very helpful! He gave me great advice and didn't make me feel pressured into anything. I would definitely recommend him to any and everyone. Shawn was very helpful! He gave me great advice and didn't make me feel pressured into anything. I would definitely recommend him to any and everyone. More
Great Experience Eric Simpson was wonderful to work with. Eric went above and beyond to make purchasing a car an enjoyable experience. Every member of the staff was ve Eric Simpson was wonderful to work with. Eric went above and beyond to make purchasing a car an enjoyable experience. Every member of the staff was very helpful and personable. I won't be buying a future car anywhere else. More
Surprise We initially went to see what they would offer for my civic as a trade in and really weren't expecting to end up with another vehicle, used or nee. Th We initially went to see what they would offer for my civic as a trade in and really weren't expecting to end up with another vehicle, used or nee. Through a series of events we ended up trading in one of our cars and leaving with a brand new CRV! Everyone was wonderful to work with and we're so pleased with our purchase. More
Great experience! Chris Stouder was very helpful in making my first ever car purchase - so helpful that we will be recommending him to our friends and family for their Chris Stouder was very helpful in making my first ever car purchase - so helpful that we will be recommending him to our friends and family for their upcoming purchases at Jeff Wyler dealerships! More