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Jeff Wyler Honda in Florence

Florence, KY

Overview
Reviews
Vehicles
4.7
1,700 Reviews
Call Dealership (859) 283-2727
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949 Burlington Pike

Florence, KY

41042

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Showing 1,700 reviews

January 16, 2025

Always courteous, and ready to assist any way they can. Very efficient and keeps you informed along the way.. More

by Ratanner710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Casteel
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Jan 16, 2025 -

Jeff Wyler Honda in Florence responded

We're delighted to hear that our team at Jeff Wyler Honda in Florence provided you with courteous and efficient service. Keeping our customers informed is a top priority for us, so thank you for recognizing it!

January 15, 2025

Manny in the service department was super helpful and very friendly. Made sure my car was back to me in record time More

by Michelle Gambrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 15, 2025 -

Jeff Wyler Honda in Florence responded

Michelle, we're delighted to hear that Manny provided such helpful and efficient service at Jeff Wyler Honda in Florence. Thanks for sharing your experience with us!

January 14, 2025

PROVIDED GREAT SERVICE AND EXPLAINED WHAT WAS TAKING PLACE AND PROMPT RETURN OF THE VEHICLE More

by GEO4MULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Casteel
Report | Print
Jan 15, 2025 -

Jeff Wyler Honda in Florence responded

Thank you for reviewing your recent visit here at Jeff Wyler Honda in Florence! We appreciate the positive feedback and hope we have the opportunity to serve you again in the future!

Jan 16, 2025 -

Jeff Wyler Honda in Florence responded

Geo4mula, thank you for sharing your positive experience!

January 09, 2025

Service was great and fast. On my dash is 100% oil and I don't know how to get that off. I guess they forgot to clear that before I got my car back! More

by mackgail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Casteel
Report | Print
Jan 10, 2025 -

Jeff Wyler Honda in Florence responded

Thank you for the feedback! We're glad to hear that your service experience was great and fast at Jeff Wyler Honda in Florence. Sorry about the oil indicator; feel free to reach out, and we'll be happy to assist with resetting it.

January 07, 2025

Everyone there was very helpful. My service was fast and Dean Celenza made the process very easy. More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Celenza, Ashley Casteel
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Jan 07, 2025 -

Jeff Wyler Honda in Florence responded

Thank you for reviewing your recent visit here at Jeff Wyler Honda in Florence! Dean & the team appreciate your positive feedback and hope to see you again in the future!

January 05, 2025

Used a bait and switch tactic. Gave me a trade price then didn’t honor it. Traveled 100 miles because of the trade in price. Told me the car jerked when put in reverse. Hope they f More

by rons24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rob
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Jan 07, 2025 -

Jeff Wyler Honda in Florence responded

I can't find you in our system. Are you sure you have the right store? Please give me a call at the store. 859-342-3009 Lannce Hargrove Jeff Wyler Florence Honda General Sales Manager

Jan 07, 2025 -

rons24 responded

This is the same response you gave on the Google review. I called Lance and he said he could understand my frustration for being lied to. I asked him to make it right but have not heard from anybody. Look in your system for my wife’s name, Charlene Sterling.

January 05, 2025

I was there for regularly scheduled service and recall work. Everything was completed within estimated time it would take. I was very satisfied with this experience. More

by kskelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Casteel
Report | Print
Jan 06, 2025 -

Jeff Wyler Honda in Florence responded

Kskelly, we're delighted to hear that your service visit went smoothly at Jeff Wyler Honda in Florence. Thank you for sharing your positive experience with us!

January 05, 2025

Everyone was friendly and very helpful. Our sales guy, Josh, made buying a new car very easy and pain free :). More

by callahans92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Megerle, Dan Hollenkamp
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Jan 06, 2025 -

Jeff Wyler Honda in Florence responded

We're delighted to hear that Josh and the team at Jeff Wyler Honda in Florence made your car-buying experience easy and enjoyable! Thanks for choosing us, and happy driving!

January 03, 2025

Wonderful service done to my car i appreciate your service keep up the good work Thank u More

by dinganigatshenindhlovu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Casteel
Report | Print
Jan 03, 2025 -

Jeff Wyler Honda in Florence responded

Thank you for rating us five stars! The team looks forward to working with you again! - Jeff Wyler Honda in Florence

January 03, 2025

After 2 previous bad experiences with this, and another Wyler dealership, I was pleasantly surprised. Will was great to work with and the sales manager was the best I’ve experienced. More

by Kyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Downton
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Jan 03, 2025 -

Jeff Wyler Honda in Florence responded

Kyler, we're glad to hear that Will and our team at Jeff Wyler Honda in Florence turned things around for you! Thank you for giving us another chance.

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