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Jeff Wyler Honda in Florence
Florence, KY
1,700 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 29, 2016
Consistently good experience getting Civic serviced As always, when I bring my car to Jeff Wyler for routine service, the sales people listen to my concerns about anything else that might be going on wi As always, when I bring my car to Jeff Wyler for routine service, the sales people listen to my concerns about anything else that might be going on with the car, and always address those concerns to the fullest. I brought my 2013 Civic in for tire rotation and oil change, and they were finished in around 45 minutes. The waiting area is comfortable and spacious, and I just can't say enough of how well I am treated when I am there. I just feel good taking my Honda here, knowing that all parts will be Honda parts, and who better to take a Honda to than a Honda service place. More
by Awolf583
Employees Worked With
Dallas Duncan, Service Department
February 28, 2016
Excellent Service!!! We went to Jeff Wyler Honda and were very pleased with the customer service we received. They were extremely busy, but we were greeted promptly by Sha We went to Jeff Wyler Honda and were very pleased with the customer service we received. They were extremely busy, but we were greeted promptly by Shawn. Shawn took us on a test drive and started our paperwork. The salesman we were supposed to see (Casey) got tied up with a previous customer, so Shawn stepped in until Casey was available. Casey was so awesome! He was a pleasure to deal with. The whole process was so easy. I would definitely buy at Jeff Wyler Honda again. More
by leah
Employees Worked With
Shawn McGreevy, Casey Shockley
February 26, 2016
Superb Service It was my first time buying a brand new car. I had looked around multiple dealerships not only looking for the right vehicle/price but also the right It was my first time buying a brand new car. I had looked around multiple dealerships not only looking for the right vehicle/price but also the right salesman. Phil was that guy! He was very personable, laid back, understanding, KNOWLEDGEABLE and did all he could to find me exactly what I was looking for. Will go back for my next vehicle! More
by Kalie
Employees Worked With
Phil Northcutt
February 25, 2016
new car buy Very pleasant with Tom our salesman, he was very helpful. we were just going to look at some cars and ended up buying because of Tom!! Very pleasant with Tom our salesman, he was very helpful. we were just going to look at some cars and ended up buying because of Tom!! More
by HRV happy
Employees Worked With
Tom Haddigan
February 24, 2016
Good and Bad experiences I have had service here in the past and it was great. Recently however my Oddysey with less than 20k miles was suffering from repeated reboots of t I have had service here in the past and it was great. Recently however my Oddysey with less than 20k miles was suffering from repeated reboots of the nav/radio every 1-2 minutes accompanied by a very loud speaker pop, meaning that Nav, media, radio, bluetooth, etc. are essentially useless and very distracting. I scheduled a service appointment, and the next morning they called and said the reboot was being caused by solar flares, and that the problem should fix itself in a couple days. One week later, the problem still persisted, so I went in for my service appointment thinking it may not have been related to "solar flares" since it was still happening. When I got to the dealership, they said it was due to a satellite and that they could not fix it, and had no updates on when it might be fixed. I expressed my concern that the constant rebooting might be damaging for the system, since every 90-120 seconds the speakers pop loudly, and the entire system suddenly powers off. They said they had no idea if it might damage the system or not, and weren't sure if Honda would cover any damage if it did. I also asked about an extended warranty since my warranty is almost expired, and I am concerned that there is a problem with the GPS and media that they won't fix until possibly after the warranty expires if at all. They offered a third party warranty, but refused to give any significant discount on it. I am awaiting a final outcome before I determine if I will be a future customer of this dealership or of Honda in general, as we also have a 2016 Subaru which has no issues with GPS due to satellites, solar flares, or otherwise. All together a bizarre experience and very disappointing from a company like Honda. More
by dgastright
Employees Worked With
David Barnhart, Service Department
February 21, 2016
Great Place! We started out going car shopping and we were not planning on actually purchasing a vehicle at the date. I was trying to make my mind up between a Toy We started out going car shopping and we were not planning on actually purchasing a vehicle at the date. I was trying to make my mind up between a Toyota, Hyundai, and a Honda. We started out at the Honda dealership and the sales consultant, Chad Jasper, was amazing. He was very knowledgeable and he was very friendly. He was really easy to talk to and didn't try to harass you to buy the car. Next we tried the Toyota dealership right next to the Honda dealership. Bad idea. First off, the sales consultant was very rude and arrogant. Constantly fought with us over facts and greatly enjoyed telling us how wrong we were. Secondly, he left us to test drive on our own instead of coming along pointing out features. Afterwards we went to Hyundai. Hyundai was a better experience than Toyota. But the sales consultant spent the whole time trying to get us to buy the car instead of telling us key points. His favorite line was, "Yeahhhhh man, she's purty great!". So no question Jeff Wyler Honda was by far the greatest dealership I found on the shopping trip. I wanted a car for college and the new 2016 Honda Civic will be just perfect. The only thing I would suggest is having food available for customers since it took every bit of three hours to finish all the paperwork! Great place and a great sales consultant! Give that man a raise! More
by Hondaguy1997
Employees Worked With
Chad Jasper
February 16, 2016
Chad Jasper is the only person you should ask for! If you are looking for a new Honda, look no further than Jeff Wyler Honda in Florence. If you also want to make your experience even better, make sur If you are looking for a new Honda, look no further than Jeff Wyler Honda in Florence. If you also want to make your experience even better, make sure to ask for Chad Jasper. He will make the buying experience amazingly simple and removes the stress from it. Do yourself a favor and only ask for Chad Jasper. I can guarantee you will not be more satisfied with the experience & customer service he will provide you. I'll definitely be back and will use their service department for all my future needs. More
by Ford82
Employees Worked With
Chad Jasper
February 14, 2016
So SImple, it didn't seem real! Buying a new car can be such a stressful experience, but ours was amazingly simple and we couldn't be happier! We just purchased our fourth new Honda Buying a new car can be such a stressful experience, but ours was amazingly simple and we couldn't be happier! We just purchased our fourth new Honda from Jeff Wyler Honda, Florence, KY.`We've always had a great experience there, but this one was over the top amazing! Corey Wright was the sales person we worked with and we can't say enough about him! He was absolutely amazing to work with - and he "got it"! Our transaction was beyond smooth and was never uncomfortable or overwhelming. It was so simple, we couldn't believe it!! We will absolutely recommend Corey to anyone who asks - we knew exactly what we wanted and he TOTALLY DELIVERED!! He also got us an amazing price for trade-in of our 2012 CR-V. We even had "money left over", after payoff!!!! When it came time to fine tune our financing, David Barnhart was also incredible to work with - and even managed to throw in a couple of "bonus" surprises, which was appreciated very much! He was patient, very knowledgeable and understood exactly how we wanted to handle payoff and the "extra" equity we received from our trade-in. He explained all the details in our paperwork and made sure we were completely satisfied! More
by asward
Employees Worked With
David Barnhart, Corey Wright
February 13, 2016
Service is great! I love there service department, always professional and verbal about what needs serviced and when. They gave me a heads up about my 100,000 mile serv I love there service department, always professional and verbal about what needs serviced and when. They gave me a heads up about my 100,000 mile service approaching which could be more involved if I choose so that I would know what to expect and plan/schedule accordingly. Always honest and reliable. That is much appreciated in today's society. Thank you. More
by Car buff
Employees Worked With
Service Department
February 08, 2016
Recall service I am very happy with the service I received beginning with the initial call to driving away after all was done. The service personnel were friendly a I am very happy with the service I received beginning with the initial call to driving away after all was done. The service personnel were friendly and helpful answering every one of my questions. More
by whistleweasel
Employees Worked With
Giovanni Stout
