
Jeff Wyler Honda in Florence
Florence, KY
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My first lease David Worst helped me secure a lease on a Honda Civic. He was very friendly and efficient. The finance manager was the same. The entire experience David Worst helped me secure a lease on a Honda Civic. He was very friendly and efficient. The finance manager was the same. The entire experience was great! More
Paul Isaacs is amazing!! Friendly & Professional Walked in unsure I could get into a Honda CR-V. Not only did Paul Isaacs help me along the way the entire staff got me in the vehicle I wanted!! T Walked in unsure I could get into a Honda CR-V. Not only did Paul Isaacs help me along the way the entire staff got me in the vehicle I wanted!! The professionalism and willing to walk you through it without the extreme pressure made my experience much more enjoyable More
Great Experience! I had a great experience purchasing my new 2015 Honda CRV...They had the exact model I wanted and I was very impressed with Charles Westfall in sales I had a great experience purchasing my new 2015 Honda CRV...They had the exact model I wanted and I was very impressed with Charles Westfall in sales and David Barnhart in finance. I am extremely happy with my purchase and will recommend Jeff Wyler Honda to anyone looking to purchase a new vehicle. Everyone is very pleasant and professional and keep you informed throughout the entire process. More
Bad Customer Service & horrible response We bought a certified Pilot over the weekend and was trying to get the paperwork straightened out but to no avail. We have made numerous trips up ther We bought a certified Pilot over the weekend and was trying to get the paperwork straightened out but to no avail. We have made numerous trips up there to sign buyers paperwork (that was forgotten) & try to transfer the financing paperwork (that was not filled out right). Also, we have called numerous times to talk to someone to help straighten out the financing because it was not correct and were told that " if we are with a customer we will not answer the phone" which I can appreciate but 3 days?? I was told that we had to have the paperwork in by the end of the day and not being able to get a hold of anyone, I had no choice but to take off work and stand face to face with someone only to find out that they would have held the paperwork. And I thought the car payment was the stressful part!! Not worth the headache. The shame is Honda is a very good, dependable brand-too bad the dealer isn't. More
Professional, friendly I will be making a 2,200 mile cross-country trip to solo & wanted the Accord checked top to bottom to ensure the car was in great shape. After an oil I will be making a 2,200 mile cross-country trip to solo & wanted the Accord checked top to bottom to ensure the car was in great shape. After an oil change & the inspection, I am confident that the Accord is road ready & I shouldn't have any unexpected mechanical issues. As always, from making the appointment, to the greeting, service and estimated time to get the work done, Wyler was a pleasure to work with. This is my second Accord after a lifetime of Ford, Dodge & Chevy vehicles. I will always drive a Honda for its reliability, great looks, and value. More
ALWAYS BEEN SATISFIED I have always been extremely satisfied with service received at Jeff Wyler Honda. I have purchased my last 4 cars from Jeff Wyler. All Hondas of cours I have always been extremely satisfied with service received at Jeff Wyler Honda. I have purchased my last 4 cars from Jeff Wyler. All Hondas of course. Will continue buying my Hondas there in the future. Also, I love the complimentary CAR WASH. Thanks so much for that nice perk!!! More
Ease and great customer service with new purchase Marty & Brenda made buying a car so easy! Excellent customer service and knowledge. They were extremely helpful and nice and took the time to answer a Marty & Brenda made buying a car so easy! Excellent customer service and knowledge. They were extremely helpful and nice and took the time to answer all my questions and wait for me to make up my mind on models and color options. I had been researching several brands for about 2 months. It has been over 20+ years since I personally went and bought myself a vehicle. I needed to get up to speed and comfortable with negotiations and what exactly I wanted. My 1st visit at Jeff Wyler Honda in Florence made my research efforts easier and by the evening my decision was made. Would highly recommend these two to anyone who is in the market for a new car! More
Repeat Customer Excellent experience, always, with this dealership in both the sales and service departments. I leased two cars through them, finally bought my third Excellent experience, always, with this dealership in both the sales and service departments. I leased two cars through them, finally bought my third car, which is now 10 years old. Service Dept. is top-notch. More
Work was good, but false communication and delays were not After Wyler supposedly ordered the airbag replacement part in March, I contacted them twice in April and May. Both times the clerk said they were stil After Wyler supposedly ordered the airbag replacement part in March, I contacted them twice in April and May. Both times the clerk said they were still waiting on the part. Finally in August, we contacted Honda directly, and they showed no order of the part at all. Honda delivered the part the next week, and the work was completed on the scheduled day. More
Excellent customer service Marty was on top of meeting my needs from the time I emailed him until the time we closed on a deal. Marty was friendly, professional and I felt no p Marty was on top of meeting my needs from the time I emailed him until the time we closed on a deal. Marty was friendly, professional and I felt no pressure during my time with him. I would recommend Jeff Wyler Honda and if you want to get the best customer service please ask for Marty. From a very satisfied customer...Cheryl Clarkston More