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Jeff Wyler Springfield Auto Mall

Springfield, OH

3.9
2,130 Reviews

1501 Hillcrest Ave

Springfield, OH

45504

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Showing 2,130 reviews

April 03, 2024

Had oil changed, left with no oil, car was scarped, and none of my fluids were topped off. I was only offered a free oil change for my troubles. REALLY? They told me I had an oil leak, had a second opinion More

by Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Hayes
Apr 08, 2024 -

Jeff Wyler Springfield Auto Mall responded

We're sorry to hear about your recent experience with us. We take these matters seriously, so please reach out directly so we can address this issue properly. Thank you, AJ Castle - Sales Manager - aj.castle@jeffwyler.com

March 24, 2024

Great Experience, Thomas was a great sales person and listen to my every needs and left out with a brand new Camry More

by jamyrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas McGuire
Mar 26, 2024 -

Jeff Wyler Springfield Auto Mall responded

We're so glad to know that Thomas was able to meet your needs at Jeff Wyler Springfield Hyundai. Enjoy the new Camry!

March 03, 2024

Since Ken Stapler has been my Go to Service man I feel that things get done More

by Bearman 33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Stapleton Service , Tom Loney
Mar 04, 2024 -

Jeff Wyler Springfield Auto Mall responded

Hi Bearman! Thank you for leaving us this five-star review and kind words about Ken from our service team at Jeff Wyler Springfield Hyundai! We'll see you next time!

March 02, 2024

Great customer service and they were quick with the scheduled oil change and maintenance for my car. More

by Malibu23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Hayes
Mar 04, 2024 -

Jeff Wyler Springfield Auto Mall responded

We're glad to know you had a great experience with our service team at Jeff Wyler Springfield Hyundai! We always aim for efficiency and top-notch customer care. Thanks for the review!

February 28, 2024

Excellent service! Great communication about car availability and setting an Appointment. Prompt service upon arrival. Friendly and knowledgeable, made car buying easy! More

by lindsayem18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Souders
Feb 29, 2024 -

Jeff Wyler Springfield Auto Mall responded

Lindsay, we're delighted to know you had such a positive experience at Jeff Wyler Springfield Hyundai! We always aim for excellent service and communication. Enjoy your new Grand Highlander - it sounds like the perfect fit for your family of 5!

February 04, 2024

They have very good customer service. I would recommend them to anyone who has asked me where I got my vehicle from. More

by Edcummins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Hayes
Feb 05, 2024 -

Jeff Wyler Springfield Auto Mall responded

We're glad to know you had a positive experience with our team at Jeff Wyler Springfield Hyundai. We appreciate your recommendation and see you again! Safe travels in your new vehicle!

February 01, 2024

Great overall experience. Reached out to them online and they answered all my questions. No run around told them what I needed as down payment and what ballpark as monthly pa More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A.J. Castle
Feb 01, 2024 -

Jeff Wyler Springfield Auto Mall responded

Shawn, we're glad to know that Logan and our team at Jeff Wyler Springfield Hyundai were able to assist you effectively. We always aim for a smooth process from start to finish! Thanks for the review.

January 06, 2024

No follow through on promises. VERY lacking in communication! When questioned & as not what was listed was told that’s $ to get you in door More

by Never Again
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Crosbie
Jan 09, 2024 -

Jeff Wyler Springfield Auto Mall responded

We're sorry to hear about your experience. It's important that our customers feel heard and valued, so it's disappointing to learn we fell short in communication and follow-through. We'd like the opportunity to address any misunderstandings or concerns you may have directly - please reach out at your earliest convenience. Thank you, AJ Castle - Sales Manager - aj.castle@jeffwyler.com

January 02, 2024

Jon and Grady blessing did an amazing job worked for 2 days strait and and didn’t stop until they put me in my dream truck was like magic More

by Jeff Childress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Powell, AJ Jenkins, Grady Blessing, Jon Brown
Jan 03, 2024 -

Jeff Wyler Springfield Auto Mall responded

Hey Jeff, thank you for the 5-star rating! It's fantastic to know that Jon and Grady went the extra mile for you at Jeff Wyler Springfield Hyundai. Enjoy your dream truck!

January 02, 2024

Amazing professional they did not stop until the deal was made I’m so happy w my new dodge More

by Jeff Childress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Lawrence, Tom Loney, Scott Semler, A.J. Castle, Matthew Crosbie, AJ Jenkins, David Bowling, Grady Blessing, Jon Brown, Jeff Baioni
Jan 03, 2024 -

Jeff Wyler Springfield Auto Mall responded

Hi Jeff! Thank you for leaving us this five-star review and kind words about our sales team at Jeff Wyler Springfield Hyundai! We'll see you next time! Safe travels in your new Dodge!

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