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Jeff Wyler Springfield Auto Mall
Springfield, OH
2,138 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,138 reviews
March 28, 2015
30,000 Miles 3-26-2015 on the above date I took my 2013 Journey in for a 30,000 mile service, at which time I found a oil leak prior to the service. After insp 3-26-2015 on the above date I took my 2013 Journey in for a 30,000 mile service, at which time I found a oil leak prior to the service. After inspection I was told that the oil pan was leaking. The team at Wyler's tag-teamed my vehicle and had me out prior to the estimated time I was told. Service department & staff were friendly & professional. Nice "JOB" folks More
by dadymac
Employees Worked With
Lance Kissee
March 28, 2015
Very Happy!! I bought my 2015 Chevy Malibu through Andy Richards and he was so awesome. This is my very first purchase and I am highly satisfied! Thank you!! I bought my 2015 Chevy Malibu through Andy Richards and he was so awesome. This is my very first purchase and I am highly satisfied! Thank you!! More
by Meagan1993
Employees Worked With
Andy Richards
March 28, 2015
Helpful and accommodating Not only did they have the perfect truck for me, it was easy to negotiate my trade in and there was no obnoxious haggling. They were accommodating of Not only did they have the perfect truck for me, it was easy to negotiate my trade in and there was no obnoxious haggling. They were accommodating of my wishes to have the vehicle (used) inspected by my own mechanic off the lot. Even though there was a hang up with my (indepent) loan paperwork, DJ was incredibly helpful and worked with me to explore all options to help me get into my new vehicle. More
by Katy
Employees Worked With
DJ Hester
March 25, 2015
Service Dept Great service and friendly attention while having my car sreviced. On time with my car and check out went smooth. Jason was a class act and handled my Great service and friendly attention while having my car sreviced. On time with my car and check out went smooth. Jason was a class act and handled my service with follow up calls and even did recall work that I did not know about More
by hibdon
Employees Worked With
Jason Rinehart
March 25, 2015
Great job done. Everything seems to be working properly. My van is a 2005 Chrysler Town & Country with less than 86,000 miles. I love this van. We take it on all Everything seems to be working properly. My van is a 2005 Chrysler Town & Country with less than 86,000 miles. I love this van. We take it on all vacations. I will have a time finding a better car when it comes time to replace it. The service department has helped keep my van performing as it should. Thank you all. More
by Carla
Employees Worked With
Lance Kissee
March 24, 2015
Why doesnt your Chevy Service dept ever answer their phone?? Chevy Service is very slow and they do not answer their phone. I had my car towed in on a Wednesday eve. they said it would be done on Friday. I did n Chevy Service is very slow and they do not answer their phone. I had my car towed in on a Wednesday eve. they said it would be done on Friday. I did not hear anything. finally I called Chevy service at Jeff Wyler Springfield on Monday and could not get through because they would not answer their phone 2 days in a row and they did not answer their phone. Tuesday I tried again same thing! I was finally disconnected when they tried to transfer me both days. Finally I left a message with the receptionist and received a call a few hours later. I had to ask how the repair was going and was told it was done. why didn't they call me when it was done?????? When I showed up to pick up my car the cashier was not at her desk. We waited 15 Min. finally someone had to call her to come help us. I think I will take my Vehicles to Urbana from now on. More
by Jerry
Employees Worked With
IDK their names in Chevy Service Dept.
March 24, 2015
Colorado Purchase Very friendly had slight miscommunication but it was handled professionally and I Left the dealership fully satisfied! I will definitely go back to Je Very friendly had slight miscommunication but it was handled professionally and I Left the dealership fully satisfied! I will definitely go back to Jeff Wyler to purchase my next vehicle! More
by Weaver
Employees Worked With
Ken Vannorsdall, JD Clark, DJ Hester
March 21, 2015
so happy!!! Just leased out a 2015 Toyota corolla yesterday!!! Love my new ride!! Traded in my civic and received a fair trade in value!!! Jason Rinehart was not Just leased out a 2015 Toyota corolla yesterday!!! Love my new ride!! Traded in my civic and received a fair trade in value!!! Jason Rinehart was not only friendly but very professional!!! He kept it very real with me and both him and Matt crosbie worked hard to make sure I got the exact payment I was looking for!!!! Can't go wrong with Jeff Wyler Toyota Springfield!! More
by js24087
Employees Worked With
Jason Rinehart, Matthew Crosbie
March 18, 2015
Buying a car can be fun The first new car I bought was from Jeff Wyler in 2008, so when it came time for me to "upgrade" to a shiny new vehicle, I came back to Jeff Wyler. Th The first new car I bought was from Jeff Wyler in 2008, so when it came time for me to "upgrade" to a shiny new vehicle, I came back to Jeff Wyler. The experience was just as good as it was back in 2008. They treated me like family, and I was driving home in my new car within a couple hours. These guys are awesome, and I would definitely recommend them to anyone. More
by jszempruch
Employees Worked With
Chuck Otstot, John Raster
March 18, 2015
Customer Service is Five Star We purchased A 2012 Dodge Ram Truck a couple of years ago and was so impressed with the dealership and Tom Loney we decided to look over their cars. A We purchased A 2012 Dodge Ram Truck a couple of years ago and was so impressed with the dealership and Tom Loney we decided to look over their cars. After driving a new Chrysler, Caddilac , and Hyundia Genisis, we purchased the Hyundia Genisis.. Tom Loney was so helpful and knowledgeable. Mr. Loney is an outstanding salesperson. I would have liked to have had him for one of my Regional Managers when I was at the commission. The Dodge Ram Truck is absolutely the best truck that we have ever purchased - never had a problem. I am looking forward to the Hyundia.Genisis. This is what I expect from a Five Star Dealership. Barbara & David Wiles More
by Barbara
Employees Worked With
Tom Loney, Melissa Loney
