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Jeff Wyler Springfield Auto Mall
Springfield, OH
2,138 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,138 reviews
October 31, 2013
I own a Toyota Matrix which was recalled for an airbag problem.my husband dropped off my car on Sat 9/28/13 the service dept worked on my car on Monday 9/30/13. when my husband picked up my car that eveni problem.my husband dropped off my car on Sat 9/28/13 the service dept worked on my car on Monday 9/30/13. when my husband picked up my car that evening, he noticed right away that the radio was working but not illumnated anymore,the air conditioning and circulation button were not working at all. he immediately called from the car but did not have time to leave it there. He brought the car back to the shop on Wed 10/2/13 where he was told the mechanic forgot to reconnect 2 cables for the air conditioning and circulation but they have nothing to do with the radio. My husband argued with Andy, the Manager from the service department without any success. Eventually I spoke with the Director of the service department who was willing to look at my car again. today, 10/31/13 Jeff Wyler service department in Springfield looked at my radio to see what the problem is. I received a call from Andy telling me the radio has a burned out relay which is nothing they did. I pointed out AGAIN that the radio was working just fine right before the car was dropped off and not anymore after they were finished. Their solution was, to replace my radio with a used factory radio that they happen to have at the shop but I have to pay for it. WHAT A NERVE!!! They want me to pay to replace the radio that they broke!!!! I have no idea what the mechanic did with my radio but I plan on contacting Toyota Headquarters directly. I will for sure never take my car for any kind of service to Springfield again. More
by Barbel1
Employees Worked With
Andy Manager Service Department
October 30, 2013
I highly recommend Gary, he made my transaction very easy. Everyone I dealt with was very friendly. From the time I walked through the door we were greeted and Gary he was paged immediately, didn't ha easy. Everyone I dealt with was very friendly. From the time I walked through the door we were greeted and Gary he was paged immediately, didn't have to wait at all. I explained I had seen the car the previous Sunday when looking around and wanted to test drive it. When I returned from the test drive and said I was interested in buying he was quick to get the paper work I needed to start the process. Everyone I worked with during my process was very friendly and explained everything very well. I will definitely recommend to anyone I know looking to purchase a vehicle to see Gary. Melissa Loney made the financial process easy as well, Brandon was very helpful with the explanation of the blue link and how it works. I am very pleased with my purchase and I want to thank Gary and the staff for a smooth transaction. More
by JaFultz
Employees Worked With
Gary Bowman, Melissa Loney
October 28, 2013
We were so excited to get a brand new luxury car, we searched everywhere and had a very hard time finding exactly what we wanted.. we went to Hidy in Beavercreek and did not have a wonderful experience, searched everywhere and had a very hard time finding exactly what we wanted.. we went to Hidy in Beavercreek and did not have a wonderful experience, so we took our business to Tom Loney. He made us feel like family and confident that we would be getting a great deal on the car we wanted. He went above and beyond by searching everywhere for the exact specifications we gave him, including color. We were so thrilled when he told us he FOUND THE CAR WE WANTED!!! It was overall a nice experience, and everyone in the Hyundai dealership was very friendly and kept us entertained. I will never shop with anyone else again! More
by JessicaHecker
Employees Worked With
Tom Loney
October 23, 2013
My experience at Jeff Wyler was outstanding! My sales representative, Mr Aaron Woehl, was excellent as he was/is very responsive and is very much focused on the customer needs and satisfaction. I will d representative, Mr Aaron Woehl, was excellent as he was/is very responsive and is very much focused on the customer needs and satisfaction. I will definitely come back to Jeff Wyler for my future vehicle needs! More
by bkhobson
October 22, 2013
Recently bought a 2005 Trailblazer and there were a couple of very minor problems. The folks went out of thier way to make us feel satisfied and have made us feel safe and like family!! Thanks Jeff Wyl couple of very minor problems. The folks went out of thier way to make us feel satisfied and have made us feel safe and like family!! Thanks Jeff Wyler!! More
by pastorleom1
Employees Worked With
Tim Sheerin
October 18, 2013
Are you kidding me went to pick up wires hanging out of tailgate paint messed up on read drivers side was from buffer everywhere list goes on tailgate paint messed up on read drivers side was from buffer everywhere list goes on More
by scottcop
Employees Worked With
harold at body shop
October 18, 2013
I have a 1999 Dodge Intrepid. I always take it to Jeff Wyler for service that is why my car is still running smoothly. The price is right. They do not try to overcharge you plus they repair whatever is Wyler for service that is why my car is still running smoothly. The price is right. They do not try to overcharge you plus they repair whatever is needed properly. I took my car in for service because there was a rattle when I travelled on bumpy roads. It felt like the pipes below were pulling apart. Lance and the service department determined that the sway bar links needed replacement. My car is again running like 'almost' new. I must say that the entire staff was friendly and professional. I would highly recommend the service department. More
by dodge99
Employees Worked With
Lance In the Dodge section
October 18, 2013
Always a pleasure to do business with Wyler for a new Prius. Appreciate everyone's knowledge about the make-it's my third Prius. They've gone over and above in making things right over the years. Prius. Appreciate everyone's knowledge about the make-it's my third Prius. They've gone over and above in making things right over the years. More
by eclectic
Employees Worked With
Anthony the service writer and John the Prius mechanic, Tim Tyree, Chuck Otstot
October 11, 2013
Great experience. I had a vehicle to trade in and was given about double what the other dealerships in the area were offering. The car I was looking at needed a couple of extras, which steve took care o given about double what the other dealerships in the area were offering. The car I was looking at needed a couple of extras, which steve took care of. Steve went out of his way to get what I wanted... More
by scottpotts
Employees Worked With
Steve Mougey
