
Jeff Wyler Springfield Auto Mall
Springfield, OH
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I found them on the internet. I called the Hyundai dealership and got Tyler Lacey by the luck of the draw. I did not know him or anyone at the dealership. I gave him my information. He called back sho dealership and got Tyler Lacey by the luck of the draw. I did not know him or anyone at the dealership. I gave him my information. He called back shortly and told me I was approved for a lease. We started driving from Columbus, Ohio to Springfield. By the time, I arrived in Springfield, we had picked out a silver Elantra.Tyler set up my phone to be bluetoothed to the car. He added all of my 189 contacts. Melissa had a few papers for me to sign. They gave me a full tank of gas, an extra set of keys, free coffee, tokens for future car washes, and no trouble. It was the most effortless and enjoyable car dealership experience I have ever had. Here is the best part: I love driving this car. It is just fun. I can't stop smiling. Oh and yesterday, they sent me a free set of metal license plates for the car. The gas mileage is great, the ride is great, the payment is great, and the whole experience was great. More
Everyone was friendly and helpful. John did an exceptional job working with me. I really appreciate everyone that was involved in the car buying process. exceptional job working with me. I really appreciate everyone that was involved in the car buying process. More
2013 Chevrolet Equinox JEFF WYLER CHEVROLETChevrolet 2013 Chevrolet Equinox JEFF WYLER CHEVROLETChevrolet JEFF WYLER CHEVROLET (937) 325-4601 1501 Hillcrest Avenue, Springfield, OH 45504 Thank you. 2013 Chevrolet Equinox JEFF WYLER CHEVROLETChevrolet JEFF WYLER CHEVROLET (937) 325-4601 1501 Hillcrest Avenue, Springfield, OH 45504 Thank you. Your feedback is important to us. We invite you to share your experience with others: Google Plus Yelp Bing Dealer Rater Yahoo My Experience: I came in to the new shop on their 1st day in new building. Instead of being greeted by excited people willing to make my day special there and win my repeat business I found people who seemed very unwilling to help me track down the info I needed or help with my situation. The atmosphere was SALES, I'M TOO BUSY, SALES. Bob Hess was too busy to lead his team to find the info his customers wanted and needed to make a good decision, and Justin was only doing what he was forced to do by me. Essentially I came in for our 2nd oil change on our new Chev Equinox that we bought from Jeff Wyler. Because the new building has the new technology available they hooked up the devices to wheels and engine and told me my right rear camper was out of alignment. Great, I purchased an American made vehicle that can NOT STAY IN ALIGNMENT FOR 11,000 miles. Wonderful. Now to adjust 1 bolt I am going to be charged $59.99 plus tax. Don't mention the bumper to bumper warranty that we have because it does not cover bumper to bumper. After asking 3 people we finally were told it only covers alignment for the first 7,500 miles. However, the new machine that identifies this issue is available starting today so how were we suppose to have known about this issue before 7,500 miles???? In addition how do we know this NEW device is completely accurate and ready for evaluating each vehicle that comes thru your doors? No one knows anything except it was calibrate last Friday by the people who make it. HMMM. Well, to end this and take no more of my time for a service garage that I will NOT RETURN TO, YOU LOST MY BUSINESS. I also will NOT BUY ANY MORE VEHICLES FROM YOU IN THE FUTURE. My family has bought many vehicles there (as have I) in the past, but this will end it. You need a new service manager that cares about the customer and doing what is right. Charging a new auto buyer for an alignment of 1 wheel at their second oil change is LESS THAN RIGHT! I will be spreading the word of the service I received there - trust me! I consent to this being published on the website, but I know you don't have the guts for that. www.jeffwylerspringfieldgm.com Privacy Notice: Because we value your privacy, your email address will be used only for important communication between our company and you. In response to the Apology from Jeff Wyler Chrev.: Apologies do not fix the fact that I had to spend just over $300 to get this vehicle in alignment and it had NOTHING to do with how the vehicle was driven. Chevrolet as well as some other dealers have elected NOT to put on parts that allow the camber to be adjusted and the vehicle aligned totally. So our decision was to either drive with it as we purchased it (out of alignment) or pay just over $300 for the installation of the rear camber kit which would allow the vehicle to be corrected into alignment. Without the kit, the 2013 Chevrolet Equinox would NEVER BE IN ALIGNMENT! Sorry does not fix that. Beyond the money is the manner in which I was treated and "we apologize" does not fix that either. More
I deal only with Russ. He is a very honest man and thinks of the customer first. In the 19 plus years I have bought 4 cars from him and not a single one was less than great. my Brother has bought 2 and my st of the customer first. In the 19 plus years I have bought 4 cars from him and not a single one was less than great. my Brother has bought 2 and my step-daughter has one. Russ will help you find the car that you need. I am not a relative to his family LOL. More
Tom Loney is the main reason I buy from Jeff Wyler Auto Mall in Springfield. I can purchase a Hyundai with other dealers but no one else has Tom. He is knowledgeable about the cars. He makes effort to ens Mall in Springfield. I can purchase a Hyundai with other dealers but no one else has Tom. He is knowledgeable about the cars. He makes effort to ensure my decision making is aligned and supportive of my current and future needs. His actions and words match which is delightful. His humor, enthusiasm and focus make for a smooth enjoyable buying experience. They were able to research to find the exact car I wanted with just the bells and whistles I desired. I looked at the Honda CRV but would have had to buy the sun roof and other luxuries I did not want to get the other items I felt I wanted. More
We have been dealing with Tom Loney for many years and would not go anyone else but Tom. He is like family. Jeff Wyler Auto Mall Springfield is the best place to buy a new or used car. They bend over back would not go anyone else but Tom. He is like family. Jeff Wyler Auto Mall Springfield is the best place to buy a new or used car. They bend over backwards to make sure everything is ok. I tell all my friends looking for a car go to Tom Loney at Jeff Wyler Auto Mall Springfield and you won't go wrong.I just bought a 2013 Prius trading in my 2009 Prius and got a GREAT deal. I love my new car and don't think I'll ever drive anything but a Prius. They are phenomenal cars and and Tom Loney is awesome. Everyone at the dealership really care that you are satisfied and do all they can to see that you are.The free car wash tokens are nice too. More
My husband and I visited the Jeff Wyler Springfield Auto Mall on Sept 21, 2013. We purchased a new Toyota Tacoma. I honestly did not anticipate we would actually purchase that day. I thought we would 'bro Mall on Sept 21, 2013. We purchased a new Toyota Tacoma. I honestly did not anticipate we would actually purchase that day. I thought we would 'browse' and possibly drive a Tacoma. We were helped by Mike Davis. Mike was very knowledgeable and helpful when we explained exactly what we wanted. It was very comforting to be in a friendly environment with helpful and happy associates. We had a saleswoman approach us while we were waiting out in the parking lot, wanting to help us as well, even though Mike was inside already working on our financing. No one seemed to pressure us or lead us in a direction other than what we wanted, and that was great! I am looking to purchase a new Jeep Wrangler Rubicon in the near future, and I will happily return to the Springfield Auto Mall! Sincerely, Nicole Callicoat More
I have worked with Mark Stacy several times and always find him to be very professional. He is always interested in working to meet my requirements. Mark is easy to talk to and makes the process enjoyable find him to be very professional. He is always interested in working to meet my requirements. Mark is easy to talk to and makes the process enjoyable. As long as Mark is on staff, he will be my first choice at Jeff Wyler. More
I have only purchased 2 Vehicles in my adult life. (I'm 32) Chuck Otstot was my salesman on both occasions and if/when I ever buy my 3rd it will (hopefully) be here and with him again!! They went (esp (I'm 32) Chuck Otstot was my salesman on both occasions and if/when I ever buy my 3rd it will (hopefully) be here and with him again!! They went (especially Chuck) above and beyond to make sure I was taken care of and happy!! To add and attest to that commitment.. I'm NOT a new car purchaser with a crazy interest rate or commission rate. My first purchase was $2301.00 and My second was $6300.00. They have earned my forever loyalty and business!! (as long as they have a good car lol) More
i was very happy with everybody i dealt with most alaisha long she took the time to show me all the trucks i was interested in i will tell my friends and family to stop by thank you very much ms.long patrick long she took the time to show me all the trucks i was interested in i will tell my friends and family to stop by thank you very much ms.long patrick gorman More