Jeff Wyler Springfield Auto Mall

Service after the sale makes Jeff Wyler stand out Any dealership can sell you a car. I have bought plenty of decent cars from different dealerships over the years. But I will be buying any future car Any dealership can sell you a car. I have bought plenty of decent cars from different dealerships over the years. But I will be buying any future cars from Jeff Wyler, and here is why. Hubby saw a really cool Jeep Cherokee on the lot and fell in love with it. I was skeptical because the truck is a 2006 (Common sense suggests that an 11-year-old vehicle, even in great condition, is bound to have an issue or 2). So we went to the dealership to check out the truck. Salesman Collin Crowe did an excellent job, worked super hard and got our deal done and we left satisfied. However a couple days later, some issues cropped up with the vehicle (yes, I told hubby "I TOLD YOU SO.") I contacted GM Jay Lawrence intending to give him an ear full....! But instead of jumping on the defense, Jay immediately went into problem solving mode. Within minutes, I had a phone call from Jay, hubby got a call from the service department manager, and the truck was all fixed up and beautiful in no time. The staff worked as a team to respond to our concerns and make us feel like a priority-- not like a "problem". In my experience, this is what makes Jeff Wyler different from the average car dealership. Many dealerships will abruptly cut off that "VIP" treatment after they get you to sign the deal. But Jeff Wyler's excellence in customer service extends past the sale itself. They make sure you're happy buying the car, which is expected. But they go the extra mile by deliver on the expectations and standing by their product after the sale is over.... which was a pleasant surprise. That's why we will be customers for life. I will enthusiastically recommend Jeff Wyler to anyone I know who is in the market for a vehicle. More

Quick and simple I had started the process with an email to the dealership, and got a response within 10 minutes. i explained what i was looking for and got help and p I had started the process with an email to the dealership, and got a response within 10 minutes. i explained what i was looking for and got help and positive support through the rest of the process. AJ Jenkins made the entire process simple and up front. M. Loney kept the finance portion concise and on point. More

Suprurb service I would like to thank the gentleman that helped me get service done on my car. They went out of their way to make it a very seamless experience. They' I would like to thank the gentleman that helped me get service done on my car. They went out of their way to make it a very seamless experience. They're positive warm friendly welcome was much needed after a very hard long day. Thank you More

Happy customer! I've always had a great experience at Wyler Chevrolet! I recommend this service center and sales representative to all of my friends and family. Keep I've always had a great experience at Wyler Chevrolet! I recommend this service center and sales representative to all of my friends and family. Keep up the great work guys! More

Always a Great! I've purchased and had cars brought to Jeff Wyler over the years and they've always done a great job! We will back for sure! I've purchased and had cars brought to Jeff Wyler over the years and they've always done a great job! We will back for sure! More

Good Went to Jeff Wyler Chevy and they didn't act like they want to deal. So went to see Hyundai and was just looking at them. Guess what sold. Went to Jeff Wyler Chevy and they didn't act like they want to deal. So went to see Hyundai and was just looking at them. Guess what sold. More

Ken Jon, was upfront and we had clear communications, he explained our options and work with us to make the deal. I appreciated his patience throughout t Jon, was upfront and we had clear communications, he explained our options and work with us to make the deal. I appreciated his patience throughout the process More

Very personable and helpful. As soon as I walked in the door, I was immediately greeted by Bobby Hess. He greeted me by name and let me know exactly what my car was due for along As soon as I walked in the door, I was immediately greeted by Bobby Hess. He greeted me by name and let me know exactly what my car was due for along with asking if there was anythinges else I was concerned about. He called me as soon as my car was finished with all details. More

Bought used truck Dealt with Scott Brandenburg, no high pressure, came to terms we both could live with. Would say see Scott if you are interested in trading or buying Dealt with Scott Brandenburg, no high pressure, came to terms we both could live with. Would say see Scott if you are interested in trading or buying outright. More

Excellent customer service! I've written a review last December about my disappointments. To my surprise I was immediately contacted by a representative from Jeff Wyler. He addre I've written a review last December about my disappointments. To my surprise I was immediately contacted by a representative from Jeff Wyler. He addressed my issues and also refunded me for inconveniences! Great job Jeff Wyler! More