Jeff Wyler Springfield Auto Mall

excellent took care of me from start to finish answered all my questions. explained a few questions i had about my service and i was on my way took care of me from start to finish answered all my questions. explained a few questions i had about my service and i was on my way More

I had a recall item my Silverado. The staff at the Springfield Jeff Wyler service center were very friendly, efficient, and professional in getting the issue fixed. Springfield Jeff Wyler service center were very friendly, efficient, and professional in getting the issue fixed. More

Service Good service very fast did not wait very long answers all my questions very professional and nice very helpful great price done business for 15 yeats Good service very fast did not wait very long answers all my questions very professional and nice very helpful great price done business for 15 yeats More

Top notch the service department is top notch. They were very courteous..the service advisors made sure the work that was done is the work I requested. Did not the service department is top notch. They were very courteous..the service advisors made sure the work that was done is the work I requested. Did not try do anything else but what I wanted done..I will definitely be back for my future needs on my Tacoma. More

No inspection done I used to recommend this dealership for their excellent service department until my last experience. I’ll never go back. They didn’t even to a complet I used to recommend this dealership for their excellent service department until my last experience. I’ll never go back. They didn’t even to a complete inspection on my car. Wasn’t happy with the manager’s response either. I drove 45 minutes because I trusted this service department, but there is different employee in there now so I’ll be going elsewhere. More

Great service experience! Trying to assure my Highlander lasts forever, I have all service performed at Jeff Wyler. I’m always able to schedule to fit my schedule. I have tota Trying to assure my Highlander lasts forever, I have all service performed at Jeff Wyler. I’m always able to schedule to fit my schedule. I have total confidence in their work and parts. Even buy tires there as prices are comparable to local tire dealers. In and out timely. Very friendly personnel and comfortable waiting area. More

Camry service I always have a good experience at the Jeff Wyler Auto mall when I take my car in for service. They are courteous and prompt with their appointments. I always have a good experience at the Jeff Wyler Auto mall when I take my car in for service. They are courteous and prompt with their appointments. More

2013 Kia Optima experience Bought a set of Continental Extreme Contact DWS 06 tires and they ordered them one day and installed them the next. No complaints. Good service. Bought a set of Continental Extreme Contact DWS 06 tires and they ordered them one day and installed them the next. No complaints. Good service. More

Toyota service dept a pleasant experience, again Brought my 7 year old, 50K mile, Scion xB in for oil & filter, tire rotation - and asked that the brakes be checked for wear. I could get 5 free oi Brought my 7 year old, 50K mile, Scion xB in for oil & filter, tire rotation - and asked that the brakes be checked for wear. I could get 5 free oil changes from a local tire shop in Springfield - but they've lost my business because they habitually use these "free" visits as opportunities to come at the customers in the waiting room with the "clip-board" of repairs needed. I'd rather pay J.W. $40 for my oil changes, without the shenanigans. Asking a shop to "check my brakes for replacement needed" would usually be a worrisome experience at many shops. But the J.W. Toyota serv. writer came back with a chart showing that my brakes have plenty of life remaining - they found a screw in my leaking tire, patched it properly and got me out the door in a very reasonable length of time. What a pleasant experience! (might lower the volume on the waiting room TV ) More

2013 Kia Optima experience Took Optime to dealer with bad battery and bad cruise control switch on steering wheel. Nearly $670 dollars and one week later had both installed. W Took Optime to dealer with bad battery and bad cruise control switch on steering wheel. Nearly $670 dollars and one week later had both installed. We bought an extended warranty in 2012 when we bought the Optima. Was told warranty had expired. Looked it up at home, it was not expired, and now have to call the warranty company to get the labor and switch cost back. Was told that new computer system did not show extended warranty. Melissa, service manager, was very helpful. More