Jeff Wyler Superior Hyundai

Great experience Our sales person was great. He greeted us promptly, was very friendly and personable. We liked that we weren't rushed to buy something. He was very pa Our sales person was great. He greeted us promptly, was very friendly and personable. We liked that we weren't rushed to buy something. He was very patient and went over our options. More

Great Third Car from Superior This is my third vehicle from Superior Hyundai South. Dave Giffin helped me with my last two purchases. He was very good at evaluating my needs. I did This is my third vehicle from Superior Hyundai South. Dave Giffin helped me with my last two purchases. He was very good at evaluating my needs. I did not leave with the vehicle I first looked at. Dave was able to set me up with the vehicle that fit my needs, finances, and I was very happy with that vehicle. Thanks so much to Dave and all the staff at Superior Hyundai South. More

Best prices and no hassle Third time purchasing from this dealership and always a great experience. They always give a fair price on the trade ins and work hard to meet the ne Third time purchasing from this dealership and always a great experience. They always give a fair price on the trade ins and work hard to meet the needs of the buyer. More

2017 Hyundai Elantra Nice dealership for Hyundai. Friendly staff and lots of selection. Price was fair compared to other dealerships in the area. Fair price on trade in as Nice dealership for Hyundai. Friendly staff and lots of selection. Price was fair compared to other dealerships in the area. Fair price on trade in as well. Made buying a new car as painless as possible. More

Top Notch The dealership was top notch! Rodney went above and beyond to make sure I purchased the car I was most comfortable with. He gave me many options, advi The dealership was top notch! Rodney went above and beyond to make sure I purchased the car I was most comfortable with. He gave me many options, advice and recommendations and at no point did I feel pressured. I am happy with my brand new car!!! More

Ionic I negotiated for the vehicle using TrueCar through American Express. I test drove the vehicle at 3 dealerships and the purchased at Superior South i I negotiated for the vehicle using TrueCar through American Express. I test drove the vehicle at 3 dealerships and the purchased at Superior South in Cincinnati. I asked for the contract to be sent prior to signing paperwork and noticed an etching fee. I asked them to remove it. I told them I was going to use Chase to finance the vehicle and they said they could do that at the dealership. When I arrive my salesman wasn't there but I sat with the finance person Dave. He had me sign all the paperwork including a due bill that said the car was complete including the trunk cover I requested. He could not understand what numbers to enter even though I had the sales order. We spent about 45 minutes trying to get the paperwork right and even then he forgot to give me my dealer's reward. I had to pick up my daughter and come back. That is when I noticed that the car was missing mats and the rear cover. They promised they'd have it in a week. One week later I had a concern and called to bring the car for service but wanted to pick up the mats & cover. PARTS DIDN'T KNOW ANYTHING ABOUT IT. When I went in the next day they had only just ordered the parts and said I should come back the next day which I did. I contacted sales 4 more times about the "rewards". 3 WEEKS LATER and on the 4th try the finance manager emailed me back and said say that they messed up the finance paperwork and I needed to return for a 3rd time to re-sign paperwork. I am still confused on how to access some of the features and no one has ever contacted me to see how I like the vehicle. No one has even apologized for the inconvenience or their lack of attention to detail or that fact that I've had to go there 3 times after the sale to resolve problems. This has not been a good buying experience. I bought from them because I liked my previous Hyundai and I like the service department but the sales department leaves much to be desired. More

Trade & Purchase All employees friendly and professional. Helpful before and after, Worked to get my vehicle choices available to view and test. Probably could have All employees friendly and professional. Helpful before and after, Worked to get my vehicle choices available to view and test. Probably could have given more $ credit on trade. Got vehicle searching for. THANKS. More

Elizabeth and Tim Craig Extremely satisfied.....we had a great car shopping experience !!!!! Everyone was welcoming and friendly and professional . We will recommend Superior Extremely satisfied.....we had a great car shopping experience !!!!! Everyone was welcoming and friendly and professional . We will recommend Superior Hyundai South to family and friends. More

Extremely Poor Customer Service Salesman gave me the wrong spare key to my car. When I called him and told him he suggested that I come back to the dealership to get the key (my time Salesman gave me the wrong spare key to my car. When I called him and told him he suggested that I come back to the dealership to get the key (my time and gas for his mistake), I told him to mail the key, which he said he did. 5 days later I had not received the key, so I called again. He checked my address that he had sent the key to and he sent it to the wrong address (he had an old business which I had never given him). He said he would check to see if it had been returned to the dealership and I would check at the old address. Called him 3 days later & left message. The next day I called again & again he said he would check to see if it had been returned. 2 days latter I called him again & he said it had not been returned. I said that it had never been received at the old address. He said the best he could do was wait to see if it was returned & if so call me. So, I called the General Mgr & left a detailed message. No call back. The next day I called the GM again. No call back! This dealership's employees & Mgr provide extremely poor customer service! More

Great Service I received great service when looking at my 2017 Hyundai Tucson Night. I already had a couple in mind on the lot and they brought my top choice forwa I received great service when looking at my 2017 Hyundai Tucson Night. I already had a couple in mind on the lot and they brought my top choice forward and I ended up going with that! More