Jeff Wyler Toyota of Clarksville
Clarksville, IN
Filter Reviews by Keyword
By Type
Showing 1,160 reviews
Beware of this dealership they used the yoyo scheme I am a 20 year repeat customer. Buying 5 new cars over 20 years from this dealership. I bought a 2018 in March from Jeff Wyler Toyota drove it until t I am a 20 year repeat customer. Buying 5 new cars over 20 years from this dealership. I bought a 2018 in March from Jeff Wyler Toyota drove it until the last week of April when I got a call from Chase and Jordon saying I needed to bring the car back or they would report it stolen. I took it back and was the told I didn't qualify for financing because they couldn't prove I had an income. I remember downloading my pay stubs for them the day I bought the car. My complaint is Why did Jeff Wyler let me drive the car for almost 6 weeks? I trusted this place enough to sell my other vehicle a few weeks after I bought the 2018. Currently I have nothing to drive. Is this the way you treat repeat customers Jeff Wyler, Jordon and Chase? I have contacted consumer protection and started an investigation. I read that sales people in Florida use this scheme to receive their bonuses for the month then get the car back also. So for the dealership it is a win win. BEWARE before you buy Jeff Wyler Toyota practices the "yo-yo "scheme. Something I would have never thought they would do. More
Great Price, Great Service This was absolutely the BEST experience I have had in purchasing a new car. I highly recommend my salesperson Ariel Krulic, her manager Bob Hearn, an This was absolutely the BEST experience I have had in purchasing a new car. I highly recommend my salesperson Ariel Krulic, her manager Bob Hearn, and the rest of the crew at Jeff Wyler. I was so happy with the price and service, I committed to bringing my RAV4 to their shop for service, even though it is a little out of my way. Their initial offer was LOWER than my "don't even talk to me if you can't meet this price" level, and it took all of a half hour to finish out the negotiations. I can't say enough good things about them. More
Excellent Customer Service and Great Price Purchased a new Tacoma on April 27th, 2018. We were not in a hurry to purchase and shopped at five Toyota dealerships around Louisville and Lexington Purchased a new Tacoma on April 27th, 2018. We were not in a hurry to purchase and shopped at five Toyota dealerships around Louisville and Lexington. The team at Jeff Wyler provided the best service and worked with us to get the exact vehicle we were looking for at the best price. Our sales representative, Ariel Krulic, paid attention to what we were looking for and provided the feedback we needed to make our purchase. She was attentive, patient and very professional. The finance team, Chase and Jordan, were thorough and very helpful. All in all, we had a great experience and will be looking back to the same team for future purchases. More
Great & Professional Staff I have bought three cars at this location over the years and they are always very helpful and will do everything they can to make it work for you. Mo I have bought three cars at this location over the years and they are always very helpful and will do everything they can to make it work for you. Most recently I dealt with Jessica Impellizzeri and Jeff Samuels and I would highly recommend both. They were prompt, polite, and kept me well informed throughout the process. Both Jessica and Jeff went above and beyond to assist me, even talking to me after hours if I had questions. Every car I have bought here (two new and one used over a period of 11 years) comes nicely detailed and has had no surprises or issues. I have also used their service department for scheduled maintenance several times and have been pleasantly surprised with how quickly they get me in and out of there. They have even washed my car for free while its been there for maintenance. More
Great customer service!! Jeff Samuels helped me finding a car and his commitment to customer service is exceptional! This is my go-to dealership and I will definitely recommen Jeff Samuels helped me finding a car and his commitment to customer service is exceptional! This is my go-to dealership and I will definitely recommend Jeff Wyler Toyota and Jeff Samuels to anybody that is looking to purchase a Toyota. Thank you soooo much. I am a very satisfied customer More
100% satisfied customer :) We had a very good experience leasing a 2018 Toyota Camry. This is our second time leasing a Toyota from Jeff Wyler Toyota in Clarksville Indiana. We We had a very good experience leasing a 2018 Toyota Camry. This is our second time leasing a Toyota from Jeff Wyler Toyota in Clarksville Indiana. We have tried several other dealerships however none of them was even close to the quality of service we have been provided by Jeff Wyler Toyota. We got recently very impressed (again) by Jeff Samuels who did a wonderful, smooth and efficient job concluding leasing contract with us yesterday. He was very competent and knowledgeable about the car and its systems, he stayed after his work hours to help us installing navigation and explain safety features. Highly recommended !! More
Kevin Lutz was great! No pressure, only great service from Kevin Lutz! Super nice and very knowledgeable about Camry's. Took time and explained everything we asked. I recom No pressure, only great service from Kevin Lutz! Super nice and very knowledgeable about Camry's. Took time and explained everything we asked. I recommended him to my daughter. More
DIDN'T BUY CAR, BUT GREAT SERVICE I found a Lexus that I fell in love with, me and wife went to drive it a couple nights ago. I encountered Juan Rodriguez, Who greeted us at the front I found a Lexus that I fell in love with, me and wife went to drive it a couple nights ago. I encountered Juan Rodriguez, Who greeted us at the front door. Juan told me everything I needed to know about the car. What he didn't know, he found out the correct answer. We didn't end of buying the car, but for anyone in the market for a friendly, honest dealer, see Juan. I worked at Infinity for 5years, and I can I can really see his true passion and care for what he does. Hopefully we can find a car in the future at JW so we can give Juan our business!! Kevin Hayes-Taylor One Nation Under God More
LOVE, LOVE, LOVE MY 2018 CAMRY SE I TEST DROVE NUMEROUS CARS AND ASK A THOUSAND QUESTIONS TRYING TO FIND THE PERFECT CAR FOR ME. MY SALESPERSON, CHRIS BROWNING WORKED VERY PATIENTLY WI I TEST DROVE NUMEROUS CARS AND ASK A THOUSAND QUESTIONS TRYING TO FIND THE PERFECT CAR FOR ME. MY SALESPERSON, CHRIS BROWNING WORKED VERY PATIENTLY WITH ME & ENDED UP BRINGING A CAR TO ME AT WORK THAT HAD JUST BEEN DELIVERED TO THEM. HE SAID THAT AS SOON AS HE SAW IT HE KNEW IT WOULD BE PERFECT FOR ME. HE WAS RIGHT! I LOVE THIS CAR! THANK YOU CHRIS BROWNING FOR WORKING WITH ME TO HELP ME FIND THE PERFECT CAR FOR ME! YOUR PATIENCE & KNOWLEDGE IS VERY MUCH APPRECIATED. I WOULD HIGHLY RECOMMEND CHRIS BROWNING AT JEFF WYLER IN CLARKSVILLE TO ANYONE LOOKING FOR A CAR. More
READ BEFORE PURCHASING! We called the dealership before we left on a Wednesday afternoon and told them that we are specifically coming for one car that they have on their lot We called the dealership before we left on a Wednesday afternoon and told them that we are specifically coming for one car that they have on their lot and we asked them to hold it for us because we were getting ready to leave (we are an hour away). They confirmed that the car was on the lot and told us they would hold it for us. When we got there, we went to the service desk and the sales manager rudely told us, "I'm sorry sir, but we just sold the car you called about". Fortunately for them, they had just gotten a car similar to it the day before with more mileage and a higher price tag (of course). We ended up purchasing this car for an unreasonable amount because they told us that they have a free car wash service that we could use every time we come in. Well, low and behold, the first three times I went in for a car wash their manager told me, "I'm sorry but our car washer just happened to break right before you walked in." I was furious the third time so I finally emailed a supervisor and told him what was going on. HE IGNORED ME AND STILL HAS YET TO GET BACK ME WITH. This was about a month ago, and he is still yet to respond. Jeff Wylar Toyota, you have really let me down. DO NOT RECOMMEND BUYING FROM THIS STORE!!!! More