Jenkins Honda of Leesburg

Tyler Davis was Great - 1sr Visit to Honda Dealing with Tyler Davis was and enjoyable experience. He was very professional and polite and friendly. I did a test drive of the Pilot but the CR- Dealing with Tyler Davis was and enjoyable experience. He was very professional and polite and friendly. I did a test drive of the Pilot but the CR-V Touring is what I really liked. He was very through and explained everything about the vehicle. I am still doing some homework in the car buying process. I have a strong feeling that Honda is the way to go from what I've investigated so far. Thanks, Tyler, for your Great Service! More

Options I was really unsure of what would fit my needs the best. Brian Wray really guided me to the vehicles that were best fit for me. I really appreciate I was really unsure of what would fit my needs the best. Brian Wray really guided me to the vehicles that were best fit for me. I really appreciate all of the advice he gave. More

EXCEPTIONAL BUYING EXPERIENCE !!! Such a calm, warm and friendly atmosphere....Each person we dealt with was timely and calm with our many questions...Everything was certainly answered Such a calm, warm and friendly atmosphere....Each person we dealt with was timely and calm with our many questions...Everything was certainly answered to our satisfaction. Really love that Nat went over every item so that we could feel comfortable. AND, thank you, Nat, for the delicious cookie and bringing us water. You really went the extra "mile" for us. Thank you for making this purchase so much fun... More

Very professional! The Jenkins Honda dealership is always clean and inviting, and both the sales and service personnel are friendly and courteous. Service is performed The Jenkins Honda dealership is always clean and inviting, and both the sales and service personnel are friendly and courteous. Service is performed according to the work order and service personnel let me know if there are any additional issues with my car. I've been working with Kristie Weeks for ten years and she always does an excellent job of taking care of the service needs for our Honda vehicles! More

Great customer service. Great Customer Service. Took all my concerns and presented several options of possible vehicles for purchase. Did everything possible to ensure I wa Great Customer Service. Took all my concerns and presented several options of possible vehicles for purchase. Did everything possible to ensure I was able to purchase the exact vehicle I wanted. Worked with my schedule to complete financing and pick up my new vehicle. More

Battery issue Was away 10 days. Upon return no lights, would not start. Vehicle towed to dealer, thoroughly checked and only problem was discharged battery. Coul Was away 10 days. Upon return no lights, would not start. Vehicle towed to dealer, thoroughly checked and only problem was discharged battery. Could not positively determine cause but seems to be okay now. More

Service a 123 I had a question on decreased mileage and sounded like a vacuum leak. Found problem and ordered the part. They will call when part arrives. I had a question on decreased mileage and sounded like a vacuum leak. Found problem and ordered the part. They will call when part arrives. More

Tire service I had a screw in my tire. I cam in without an appointment and it was fixed quickly. Service is always easy at this dealership. I had a screw in my tire. I cam in without an appointment and it was fixed quickly. Service is always easy at this dealership. More

Poor sales customer service After many hours at the dealership on 5/22/18, I was finally walked out to my CPO vehicle close to midnight, only to be informed by the salesman that After many hours at the dealership on 5/22/18, I was finally walked out to my CPO vehicle close to midnight, only to be informed by the salesman that they did not have the spare keys; even though the 182-point CPO vehicle checklist had it checked and was signed by both the technician and the reviewing manager. I called and emailed the next day and a few days later we had agreed that Jenkins Honda of Leesburg dealership would mail me a check for the cost of the spare keys. Fast forward to almost a month later, and I am still awaiting the check that the dealership assured me would be here by 6/13/18 at the latest. I contacted them again on 6/15/18 and yet again on 6/18/18 and I am yet to receive any form of reply from them. I was also never given a Honda CPO warranty booklet. In my eyes, the CPO process has lost credibility: If they were willing to sign off on something as simple as visually verifying two sets of keys, there’s no telling what other shortcuts were taken during the CPO process. I am distraught by the lack of professionalism at the Jenkins Honda of Leesburg dealership and hope that this is not a reflection of the corporation. More

Excellent customer relations Honest, friendly, and very courteous. I would shop here when ready to buy a car. I highly recommend this dealership!!!! Ready to assist in any way the Honest, friendly, and very courteous. I would shop here when ready to buy a car. I highly recommend this dealership!!!! Ready to assist in any way they can More