Jenkins Honda of Leesburg

excellent service I had excellent service with a short wait time. Everyone was friendly and went out of their way to help me I will return for futher service in the fu I had excellent service with a short wait time. Everyone was friendly and went out of their way to help me I will return for futher service in the future. More

Love the Service Department I was disappointed with my car buying experience in 2016. However the service department turned that around. Kudos to Staci Farese! She could teach th I was disappointed with my car buying experience in 2016. However the service department turned that around. Kudos to Staci Farese! She could teach them. More

new car Made buying a car very easy.Bill Gleason and Gino Losi were very professional and made the process of buying my new Honda a easy experieance. Thank Yo Made buying a car very easy.Bill Gleason and Gino Losi were very professional and made the process of buying my new Honda a easy experieance. Thank You More

Dishonest about condition and price of vehicle I wanted to see a car that I had seen on the website, but was not sure whether it was "certified pre-owned". When the car was brought out, it did not I wanted to see a car that I had seen on the website, but was not sure whether it was "certified pre-owned". When the car was brought out, it did not have the signs of being ready for sale. Scott was no help in determining the status. When I indicated that I was interested, he brought a price that included $2,500 to make it "certified pre-owned". When I resisted, he went away for a minute and came back, having taken off the upcharge. At that point, I felt I couldn't negotiate further, even though when I was on the website, there was an offer to immediately reduce the price by $250 to $300 if I made an appointment and printed the coupon. I purchased the car at the full price. When I got home, I looked on the internet and saw the car on your website as "certified pre-owned". I was very angry and embarrassed and felt I had been conned. After a couple of conversations with Scott which produced no satifsfaction, he indicated Customer Relations would call. Never heard from them. More

Easy and Relaxing There was no undo pressure to buy by the sales staff. We were given plenty of time for my wife and I to discuss our needs and desires. Absolutely n There was no undo pressure to buy by the sales staff. We were given plenty of time for my wife and I to discuss our needs and desires. Absolutely no high pressure sales. Really appreciated their sales style. More

outstanding service Bill Gleason and John Harbaugh were very professional and helpful in the process of returning my leased car and obtaining a new lease. Bill was very s Bill Gleason and John Harbaugh were very professional and helpful in the process of returning my leased car and obtaining a new lease. Bill was very sensitive to my financial circumstances and arranged a great package for me. Bill had another customer to serve and he turned me over to John and he was so helpful and answered all my questions and helpful set up my new vehicle. In the finance department, Gino (hope I am spelling his name correctly) was very professional and helpful in answering all my questions. When I arrived at the dealership, I had no intention of getting a new car that day but they put together such a good deal and made it very easy to make the deal. Thank you very much to these 3 professional gentlemen. Gale Madden More

Service above and beyond I was greeted by everyone I saw in the department and felt welcomed to the dealership. I have never had any visit her that I did not feel as if I matt I was greeted by everyone I saw in the department and felt welcomed to the dealership. I have never had any visit her that I did not feel as if I mattered and my problems if any were their problems and they wanted to fix them. More

Great Customer Service I really enjoyed my experience at Jenkins. Lee was GREAT and had a lot of patience for my husband and I. Being first time buyers, Lee was very helpful I really enjoyed my experience at Jenkins. Lee was GREAT and had a lot of patience for my husband and I. Being first time buyers, Lee was very helpful in finding us what we needed to drive off the lot the same day. Lee even assisted us with finding car insurance and ensuring that we received the best lowest price for our budget. Gino was our financial officer that found us the best bank for our price range. They both were genuinely concerned about our thoughts and feelings. Neither made us feel pressured or unimportant. Lee and Gino both stayed at the car lot with us on a Sunday evening until about 8:00 pm to ensure the deal was sufficient and we were satisfied. Thank you both for going over and beyond to ensure great customer service was provided. I would also like to commend Nate Moore from the service department. I came in for a part for my vehicle and asked him where do I go to receive the part. The person that he was looking for to assist me was not available, so he took it upon himself to assist me. It was only a hubcap emblem cover, but he treated me as if I was the most important customer of all. Thank you to all that assisted us, and Lee, the car is now singing to my husband. Have a Merry Christmas!!! More

Service with a Smile We had an appointment and they were ready when we brought the car in. Eric told us it would be an hour and in an hour it was ready. He was very ple We had an appointment and they were ready when we brought the car in. Eric told us it would be an hour and in an hour it was ready. He was very pleasant, informative and efficient. The waiting room was comfortable and attractive. Altogether, it was a very good experience. More

Excellent service! My car was taken care of and, much to my surprise, ready ahead of schedule. Kristie is always accommodating and goes the extra mile for her clients. My car was taken care of and, much to my surprise, ready ahead of schedule. Kristie is always accommodating and goes the extra mile for her clients. More