Jenkins Honda of Leesburg - Service Center

Warranty Staci was very pleasant and knowledgeable. Shazam did a good job explaining the work he completed on my HR-V. Thanks for a great experience. Staci was very pleasant and knowledgeable. Shazam did a good job explaining the work he completed on my HR-V. Thanks for a great experience. More

Battery problem Quick service and replacement To my surprise it was still under warranty, an added bonus My first time at your dealership but by no means my last!!! Quick service and replacement To my surprise it was still under warranty, an added bonus My first time at your dealership but by no means my last!!! The friendliness and help was grat More

they fixed what was needed I like the service there. They have worked on that car if you times and then they have found the problem and it's been fixed so I want to thank you so I like the service there. They have worked on that car if you times and then they have found the problem and it's been fixed so I want to thank you so much. I will come there again if I needed thank you. More

Post repair review It would be nice if the service advisor covered the merits of the declined items. It may impact planning needed servicing. Otherwise, assistance was e It would be nice if the service advisor covered the merits of the declined items. It may impact planning needed servicing. Otherwise, assistance was excellent. More

Nathan was great. It took 4 times to get it fixed. Sometimes it is difficult to diagnose as was this. The fourth time I took a loaner and seeing my car was going to be there a day or two, I asked to ha Sometimes it is difficult to diagnose as was this. The fourth time I took a loaner and seeing my car was going to be there a day or two, I asked to have the interior detailed and asked the Price ($50.00). So Nathan said he would have it done. When Nathan called to say the car was ready, he said Honda would pick up the cost of interior detail . Thank you, however, they vacuumed the front and back seat rug and that was all. I am ready for a hip replacement and would have been more than happy to pay the $50.00 for the interior detail. But, it was a disappointment for me that it was really not done. At least I hope that's not what is considered clean. But the car is finally fixed and I thank you for that. Sincerely, Sandra Walver More

Friiendly From the time you step in the dealership to when you leave you are treated like you are the only customer. Nate, he is super. The young man that is a From the time you step in the dealership to when you leave you are treated like you are the only customer. Nate, he is super. The young man that is a tech was real polite and helped answer all my questions. Also the service writer was very helpful. I also gave blood at the blood mobile. More

Broken shift lever Late on a Saturday, the release button on my shift lever broke off and I couldn"t get the shift into Park. The car was towed to Jenkins and left there Late on a Saturday, the release button on my shift lever broke off and I couldn"t get the shift into Park. The car was towed to Jenkins and left there. The next day (Sunday) we were able to get a loaner car with help from Jenkins staff. The car was repaired early Monday and we were on our way. More

service Since my car was diagnosed before I came, I don't know how long it would have taken. But since I knew the problem, everything went smoothly Since my car was diagnosed before I came, I don't know how long it would have taken. But since I knew the problem, everything went smoothly More

Problem Solved I damaged my wheel lock key and one of the locking lugs. My service advisor, Nathan, was able to have the damaged lug removed, remove all of the othe I damaged my wheel lock key and one of the locking lugs. My service advisor, Nathan, was able to have the damaged lug removed, remove all of the other three locking lugs and replace all four with non-locking lugs at a reasonable price. They also installed front brake pads (which I provided) for a labor only charge, which I thought was on the high side, but I did appreciate their willingness to install pads which were not purchased from them. More

Free oil change This visit for an oil free oil change for an online issue with lack of communication for a part needed on my last appointment to get a fog light repla This visit for an oil free oil change for an online issue with lack of communication for a part needed on my last appointment to get a fog light replaced.. More