Jenkins Hyundai of Leesburg

Tiffany took care of my Hyundai ELANTRA repair and made sure it was covered by my warranty. She kept me kept me updated through the whole process. sure it was covered by my warranty. She kept me kept me updated through the whole process. More

Worst management and sales team ever encountered. If you think you can call the President/CEO Tom Formanek as stated on the wall of each dealership for help, think again! Your message gets sent back to the think you can call the President/CEO Tom Formanek as stated on the wall of each dealership for help, think again! Your message gets sent back to the GM Steve Tagliente who was part of the problem to begin with. This dealership showed Palisades that were not available, but promised to bring this car from a Florida dealership in 24 hours. High pressure tactics used to tell you they wont bring it for you if you don't buy it sight unseen. $51,000 later in a contract that said you cannot back out, now they don't have that car either. Come to find out, they have already issued a tag for this vehicle in our name that belongs to someone else. The give a brand new Sonata as a loner to use but the paperwork they provided in the car in case you get pulled over was for a Tuscon. Then they called and asked if we would change the color of the interior again because they are having a hard time finding what they forced us to buy sight unseen. Then they said we shouldn't have given you a new Sonata so we need that back. Finally after waiting for 2 1/2 hours for a return phone call to tell us what they were going to do, we just drove the Sonata back up there. The GM would not give me his last name or a card, just said name is Steve and he was too busy to deal with us. Oddly enough when he pushed us off to Thomas Vanderhoof and the other Kimberly Crews, He then stood in the hall way to listen what we were saying. After spending over another two hours trying to explain that they have also given the wrong contract for the deal that was signed, but it still had our name on it, Thomas said well why didn't you read it? After trying to push blame towards us, Thomas decides to go into the computer and look at the deal that was signed. GUESS WHAT...he said that's OUR BAD, you do have the wrong contract. Ultimately they did give us our car back and we bought some where else but couldn't transfer our tag because its tied to someone Palisade. This is the most unprofessional group I have ever en-countered. PLEASE THINK TWICE before you do business with this dealer they are NOT TRUSTWORTHY and care more about there sales numbers than you the Customer! More

Do yourself a favor and look for another dealership. We had a pleasant purchasing experience (aside from the salesman making us get on the phone with his wife to make hair appointments that we did not go t had a pleasant purchasing experience (aside from the salesman making us get on the phone with his wife to make hair appointments that we did not go to), but then came the time for Jenkins to follow through on their obligations. I purchased “extras” for my vehicle and was told at the time of purchase parts needed to be ordered and I would be contacted to have them installed. After a week I hadn’t received a call, so I called to check in and was told someone would call me back. I have since called and been promised call backs 6 times and continue to get the run around 3 weeks later. I have also contacted the GM (Steven) who gave a thoughtless apology and copied his department managers on an email requesting they get this taken care of. Unsurprisingly no one has contacted me. I’ve opened a case with Hyundai and plan to contact the owner of Jenkins tomorrow and see if maybe he can get his team to do their jobs or reimburse me for the work they seem incapable of or unwilling to do. Also, they sold me a maintenance warranty that is only good at their dealership knowing that Hyundai is currently offering it for free on 2020 and newer vehicles (as confirmed by Hyundai Corporate). They're deplorable, go somewhere else. More

Service work on my Sante Fe was exceptional. Tiffany and her team are a great asset to the Jenkins Group. She kept me informed on the work that was to be and when the vehicle would be ready. Excellent Ser her team are a great asset to the Jenkins Group. She kept me informed on the work that was to be and when the vehicle would be ready. Excellent Service! More

The buying experience from this dealership was excellent. Very patient & knowledgeable staff, & they treated me like family. I couldn't ask for a better experience. Very patient & knowledgeable staff, & they treated me like family. I couldn't ask for a better experience. More

I am trying to find the logic in chargingg50.00 for cabin and filter and only 30.0) for engine filter?? I just replaced mine for 18.00 and filter and only 30.0) for engine filter?? I just replaced mine for 18.00 More

I have always had a good experience in my dealings with this Hyundai dealership. Their service department is excellent and the employees very professional. Thank you this Hyundai dealership. Their service department is excellent and the employees very professional. Thank you More

Everything was taken care of very quickly and efficiently. The service agent, Ty was very thorough & very personable. Others I spoke to were very helpful. Thanks efficiently. The service agent, Ty was very thorough & very personable. Others I spoke to were very helpful. Thanks More

Courteous, knowlegeable, and most of all their honesty.Thought I needed tires but the service representative said no tires needed at this time. I appreciated that honesty honesty.Thought I needed tires but the service representative said no tires needed at this time. I appreciated that honesty More

Very friendly and willing to try and help you out they go out of their way to try and make you happy I was very sstisfied. out of their way to try and make you happy I was very sstisfied. More